Firestone Complete Auto Care
Auto Repair StationsNew YorkWarren CountyWest Glens FallsUpper Glen Street
Warren County . New York
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- +1 518-636-0642
- www.firestonecompleteautocare.com
- 657 Upper Glen Street, Queensbury, NY 12804, USA
Operating Hours
Firestone Complete Auto Care Introduce
Welcome to Firestone Complete Auto Care in Glens Falls, New York, your trusted local destination operating within the Auto Repair Stations platform category. We provide a comprehensive suite of automotive services and a wide selection of parts to ensure your vehicle receives the care it needs. While primarily known for our extensive service offerings, our location also functions as a source for essential auto parts, catering to both our service customers and individuals looking to purchase components for their own vehicle maintenance and repairs. Our commitment is to offer reliable service, quality parts, and a customer-focused experience.
Environment: A Customer-Centric Service and Parts Hub
Firestone Complete Auto Care centers are designed to be welcoming and efficient environments for customers seeking both automotive services and parts. You can typically expect a clean and organized customer waiting area where you can comfortably wait for your vehicle service or while our team assists you with your parts inquiries. The service bays are equipped with the necessary tools and technology to handle a wide range of automotive repairs and maintenance. While the primary focus is on service, a dedicated counter or area is usually available for customers looking to purchase parts. Our aim is to create a seamless experience where you can easily access the services and parts you require in a professional and comfortable setting.
Services: Comprehensive Automotive Care and Parts Availability
As a Firestone Complete Auto Care center, our Glens Falls location offers a broad spectrum of automotive services, complemented by the availability of essential auto parts:
- Extensive Auto Repair Services: Our certified technicians provide a wide array of repair services, including brake repair, engine diagnostics, heating and cooling system service, steering and suspension work, and more. This comprehensive service capability often necessitates having a stock of common replacement parts on hand.
- Routine Maintenance: We offer essential maintenance services such as oil changes, tire rotations, fluid checks, and scheduled maintenance to help keep your vehicle in optimal condition. These services utilize various parts like filters, fluids, and lubricants, which are readily available.
- Tire Sales and Services: As a well-known tire retailer, we offer a wide selection of tires from various brands, including Firestone and Bridgestone. Our tire services include installation, balancing, rotation, and repair.
- Battery Sales and Service: We stock a range of automotive batteries and provide services such as battery testing and replacement.
- Parts Sales for Service Customers: Primarily, the parts we stock are used for the vehicles we service. This ensures that our technicians have access to quality components for the repairs and maintenance they perform.
- Over-the-Counter Parts Sales (Potentially Limited): While our main focus is service, we may also offer over-the-counter sales of certain common parts like wiper blades, light bulbs, fuses, and some maintenance fluids to customers who prefer to perform their own minor repairs. The availability of specific parts for direct purchase can vary, so it's best to inquire with our team.
- Expert Advice and Consultation: Our service advisors and technicians have the expertise to diagnose vehicle issues and recommend the necessary parts and services. They can also answer your questions about vehicle maintenance and parts.
Features: Your Convenient Automotive Solution
Choosing Firestone Complete Auto Care in Glens Falls offers several advantages:
- One-Stop Shop: We provide a convenient location where you can get your vehicle serviced and potentially purchase the necessary parts, saving you time and effort.
- Certified Technicians: Our team of certified technicians ensures that your vehicle is in capable hands for any repairs or maintenance.
- Quality Parts: We use quality replacement parts for all our services, ensuring the reliability and longevity of the repairs.
- National Brand Reputation: Firestone is a well-established and trusted brand in the automotive industry, providing peace of mind regarding the quality of service and parts.
- Warranty on Services and Parts: Many of our services and the parts we use are backed by warranties, offering added protection and assurance.
- Convenient Hours and Scheduling: We typically offer convenient operating hours and appointment scheduling options to fit your busy lifestyle.
- Focus on Customer Service: We strive to provide excellent customer service, ensuring your experience with us is positive and satisfactory.
- Tire Expertise: Our strong background in the tire industry means you can rely on us for expert advice and a wide selection of tires to meet your needs and budget.
Promotional Information: Savings on Services and Potentially Parts
Firestone Complete Auto Care frequently offers various promotions and discounts on their services, and occasionally these promotions may extend to parts or include parts as part of a service package. Here are some common types of promotions you might find at our Glens Falls location:
- Tire Sales and Rebates: Look for discounts on specific tire brands or mail-in rebates when you purchase a set of tires.
- Oil Change Specials: We often offer discounted oil change services, which include the necessary parts like oil and filters.
- Brake Service Coupons: Keep an eye out for coupons or special offers on brake repair services, which may include discounts on brake pads, rotors, or other brake components.
- Alignment Specials: Discounts on wheel alignment services are often available, helping to extend the life of your tires and improve your vehicle's handling.
- Battery Discounts: Periodically, we may offer discounts on new automotive batteries or battery service packages.
- Seasonal Maintenance Offers: Depending on the time of year, you might find promotions on services like air conditioning checks in the summer or winterization packages in the fall, which include the necessary fluids and parts.
- Online Coupons and Promotions: Check the Firestone Complete Auto Care website for printable coupons or online promo codes that can be used at our Glens Falls location.
- Firestone Credit Card Benefits: Using a Firestone credit card may offer exclusive discounts or financing options on services and parts purchases.
- Military and First Responder Discounts: Many automotive service centers offer discounts to military personnel and first responders as a token of appreciation. Inquire if this is available at our location.
To get the most up-to-date information on current promotions and special offers at the Firestone Complete Auto Care in Glens Falls, we encourage you to visit our website, sign up for our email list, or contact us directly. Our team will be happy to inform you about any ongoing deals that can help you save on your automotive service and parts needs.
In conclusion, Firestone Complete Auto Care in Glens Falls, NY, provides a convenient and comprehensive solution for your automotive needs within the Auto Repair Stations category. While our primary focus is on delivering expert auto repair and maintenance services, we also offer access to quality parts, primarily in conjunction with these services. With certified technicians, a commitment to customer satisfaction, and a trusted national brand reputation, we are here to help keep your vehicle running safely and efficiently. Visit us for all your service and essential parts requirements.
Firestone Complete Auto Care Location
Firestone Complete Auto Care Customer Reviews
I’ve gone here for years and this place has progressively gone downhill. I typically buy my own wiper blades and replace them myself. This usually runs MAX $30 for decent blades. My car failed inspection due to the wiper blades and they wanted to charge me $50 for the blades + installation of around $6. This was not affordable for me and I offered to have different blades brought over and have them install them or I could and they said they’d have to fail me, take my car off the machine and then put me back in line re-inspect it after the new blades were on. Charging me twice for inspection. I opted for the cheaper blades which were quoted to me at $12/ea. including inspection which was $21 my total came to $58. At this point I was frustrated but I just wanted to leave so I paid and got into my car. After leaving my new blades look like this! How is this even legal!? I get that they called these the “cheap” blades but at $37 they should at least fit my windshield all the way across. The only guy I’ve ever spoken to that worked there that was kind and helpful is the only guy I’ve ever seen there who’s not white. And I’ve noted since the one time I went there and he tried to be helpful, they keep him mainly in the back. Will never be returning.
Nov 16, 2024 · Jerica Bennett
I’ve gotten brakes and rotors repaired. Very friendly and communicated at the front desk. They made sure I understood what they needed to do. The crew in the shop work quick an efficient, everything was repaired and back to normal in an afternoon.
May 14, 2025 · Derek Gannon
I will confess that I usually have my car regularly serviced at the dealership I bought it from but Firestone is my go to for any unexpected emergency such as the random pothole induced flat tire I got on my way to work the other day. They always do a great job and the same day "while you wait" service is awesome. I think the value of the service they offer depends on how you feel about the car you drive. They are very professional and thorough but not cheap if you are trying to maintain the functionality of a car in rough shape. The technicians are great but you can tell the corporation that is their masters drives them to push as much service work onto every vehicle they deal with as a matter of policy probably. If you draw the line at what services you want and don't want then you have nothing to worry about. But then again that applies to all things car related. All in all, I recommend them and will most likely be back there again at some point.
Apr 09, 2025 · Robert Willard
Called to make an appointment to have my brakes replaced. Was told to bring it right in. I told them I had children with me and was assured it would take only 60-90 minutes and they had a waiting room. It took 3 hours. The waiting room was just a TV on a channel I could not change that was not appropriate for kids and no access to even water. DO NOT GIVE THIS PLACE YOUR BUSINESS!
Apr 19, 2025 · Carly Koelsch
I brought in my vehicle for a wheel bearing replacement, and was quoted $1800 as they also tried to say my caliper pin was frozen and my brake was 100% worn (on top of having a “dirty” air filter and bad hood shocks). I was immediately skeptical and was able to bring it to another local shop, who gave a much better price and also found absolutely nothing wrong with my brakes. Additionally, their inspection form recommended maintenance for my spark plugs, as if I didn’t just get them replaced two months prior. I’m very disappointed by the dishonesty and ridiculous pricing, and will not be bringing my car back to this location for any services.
Apr 11, 2025 · Luke
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