Firestone Complete Auto Care

Firestone Complete Auto Care, situated at 910 Rte 70 W, Marlton, NJ 08053, USA, is a well-established and highly recognized "Auto Repair Station" providing a comprehensive range of automotive services to the Marlton community and surrounding areas. You can reach them at (856) 528-9814 or +1 856-528-9814. As part of a national network, this Firestone location aims to offer the trusted brand's commitment to quality, convenience, and complete car care.

Firestone Complete Auto Care centers are designed to be customer-friendly and efficient. The Marlton location, like others in the chain, typically features a well-maintained and organized environment. This includes:

• Spacious Service Bays: Multiple bays equipped with lifts and specialized tools to handle various repair and maintenance tasks simultaneously, ensuring efficient service.

• Advanced Diagnostic Equipment: Modern computerized diagnostic tools for accurate troubleshooting of engine lights, electrical issues, and other complex vehicle problems.

• Tire Showroom: A dedicated area to display a wide selection of tires from various brands, including Firestone and Bridgestone, allowing customers to browse and choose suitable options.

• Comfortable Waiting Area: A clean and inviting waiting lounge for customers, often equipped with amenities such as Wi-Fi, television, and comfortable seating, for those who choose to wait while their vehicle is serviced.

• Professional and Clean Workshop: The repair bays are kept organized and clean, reflecting a professional approach to automotive service.

The overall environment is structured to provide a seamless and reassuring experience for customers, emphasizing transparency and professional care for their vehicles.

Firestone Complete Auto Care lives up to its "Complete Auto Care" name by offering a wide array of services designed to meet virtually all automotive maintenance and repair needs. Their offerings include:

• Tire Sales & Services: A core offering, they provide a vast selection of new tires from leading brands like Firestone, Bridgestone, and other reputable manufacturers for all vehicle types (passenger cars, SUVs, light trucks, and even commercial vehicles). Services include tire installation, mounting, balancing, rotation, flat tire repair, and tire pressure monitoring system (TPMS) services.

• Wheel Alignment: Crucial for tire longevity and vehicle handling, they offer precise wheel alignment services, including lifetime alignment packages as highlighted by a customer review.

• Oil Changes: Various oil change options (conventional, synthetic blend, full synthetic) with filter replacements, ensuring optimal engine lubrication and performance.

• Brake Services: Comprehensive brake system inspection, diagnosis, repair, and replacement of components such as pads, rotors, calipers, and brake fluid flushes, ensuring safe stopping power.

• Engine Diagnostics & Repair: Utilizing advanced diagnostic equipment to accurately identify and resolve "Check Engine" light issues, rough idling, poor performance, and other engine-related problems.

• Battery Services: Free battery testing, sales of new batteries, and battery installation to ensure reliable starting power.

• Air Conditioning (A/C) & Heating System Services: Diagnosis, repair, and recharging of vehicle A/C and heating systems to maintain comfortable cabin temperatures.

• Suspension & Steering Repair: Services related to shocks, struts, ball joints, tie rods, and power steering systems to ensure smooth ride quality and precise handling.

• Preventative Maintenance: This includes a wide range of services such as fluid flushes (transmission, coolant, power steering), belt and hose inspections and replacements, filter replacements (air, cabin, fuel), and tune-ups.

• Wiper Blades & Headlight/Taillight Services: Replacement of worn wiper blades and repair or replacement of exterior lighting components for visibility and safety.

• Vehicle Inspections: Offering comprehensive vehicle inspections to identify potential issues and recommend necessary maintenance or repairs.

Firestone Complete Auto Care differentiates itself through several customer-centric features and a commitment to reliability:

• Comprehensive Service Portfolio: As the name suggests, they aim to be a "one-stop shop" for nearly all automotive needs, providing convenience for vehicle owners.

• Nationwide Warranty: Being part of a large national chain, many services and parts typically come with a nationwide warranty, providing peace of mind for customers wherever they travel.

• Tire Expertise & Selection: A strong emphasis on tires, offering a wide variety of brands and types, coupled with specialized services like lifetime wheel alignment, as highlighted by a customer.

• Certified Technicians: They employ trained and certified technicians to perform services, aiming for high-quality workmanship.

• Customer Convenience: Services like online appointment scheduling and often extended operating hours (including weekends) make it easier for customers to get their vehicles serviced.

• Transparency: While not explicitly stated in all reviews, typical Firestone procedures involve providing detailed explanations and estimates before work begins.

• Regular Promotions: As a large chain, they frequently offer various deals and promotions on tires and services.

Firestone Complete Auto Care locations regularly feature a variety of promotional offers, including:

• Tire Rebates and Discounts: Often provide rebates (e.g., up to $160 back on a Firestone Mastercard® Prepaid Card for eligible tire purchases, with additional bonuses for using their CFNA credit card).

• Service Coupons: Discounts on common services like oil changes, brake repairs, and alignment services are frequently available on their website or through local advertisements.

• Financing Options: They often offer specific financing plans through their Firestone Credit Card.

Customers are encouraged to check the Firestone Complete Auto Care website or contact the Marlton location directly for the most current promotions and specials.

The provided customer reviews highlight positive aspects of the Marlton location:

• One customer specifically praised the "Life-Time All Wheel Alignment" service for their Subaru, emphasizing its importance and stating, "Firestone provides. And because of this, I get my tires from them as well. Always friendly, always easy." This indicates satisfaction with a key specialized service and the overall customer experience.

• Another customer provided a detailed cost breakdown for a "full synthetic oil change with a filter" and "two fuel filters changed out" for a "2005 Ford F250…6.0 super duty diesel." While this is a factual cost report rather than a direct endorsement of service quality, it provides useful transparency for potential customers with similar vehicles and suggests that the staff is willing to discuss pricing clearly.

While only a few reviews were provided, other online feedback for Firestone Complete Auto Care locations generally speaks to their convenience, the range of services, and the professionalism of their staff. However, like any large chain, individual experiences can vary. The Marlton location's positive review points to specific strengths in providing crucial services like alignment and a generally friendly, easy process, which is a significant factor in customer loyalty.