Evergreen Subaru Service Center

Evergreen Subaru Service Center ico

(66 reviews)

Auto Repair StationsMaineAndroscoggin CountyAuburnSubaru Drive

Androscoggin County . Maine

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  • +1 207-513-3939
  • www.evergreensubaru.com
  • 49 Subaru Dr, Auburn, ME 04210, USA

Operating Hours

Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed

Evergreen Subaru Service Center Introduce

Evergreen Subaru Service Center stands as a premier auto repair station, offering a comprehensive suite of services and genuine Subaru parts to local users. Situated in Auburn, ME, this facility is designed to cater specifically to the needs of Subaru owners, ensuring their vehicles receive the expert care they deserve. The center operates as a key component of the broader automotive industry, providing essential maintenance and repair work that keeps vehicles safe and performing optimally on the road.

Environment and Facilities

The environment at Evergreen Subaru Service Center is crafted with customer comfort and convenience in mind. Upon arrival, customers are often greeted by a friendly and courteous staff, setting a positive tone for their visit. The service drive allows for a smooth and climate-controlled entry, ensuring a comfortable experience regardless of the weather. For those waiting while their vehicle is serviced, the center offers a warm and inviting lounge area. This comfortable space is equipped with amenities such as cozy couches, a large flatscreen TV, and complimentary Wi-Fi, allowing customers to relax or work. They even offer complimentary coffee, tea, and freshly made popcorn, enhancing the waiting experience. For families, there’s a dedicated kids' playroom stocked with toys, books, and crafts, making it a more pleasant visit for younger guests. A unique feature often highlighted is a 750-gallon saltwater aquarium, providing a calming and engaging visual element in the waiting area. The dealership strives to maintain a clean and well-organized facility, fostering an impression of professionalism and attention to detail. This commitment to a superior environment extends to the repair bays themselves, where the latest tools and technology are utilized by factory-trained technicians.

Services Offered

As a dedicated Auto Repair Station, Evergreen Subaru Service Center provides a wide array of services, ranging from routine maintenance to more complex repairs. Their team of professionally trained technicians specializes in Subaru vehicles, ensuring that all work is performed to the highest standards using genuine Subaru parts whenever possible. This commitment to OEM (Original Equipment Manufacturer) parts helps ensure vehicle longevity and performance, aligning with Subaru's engineering specifications.

Key services available at the Evergreen Subaru Service Center include:

  • Fluid and Filter Replacements: Essential for vehicle health, including oil changes, transmission fluid, coolant, and brake fluid services.
  • Tire Services: Comprehensive tire care, including rotations, balancing, and sales of major tire brands. They offer options for all-season, summer/performance, and winter tires, along with a 24-month tire protection plan that covers replacement or repair, and complimentary Subaru Tire Roadside Assistance.
  • Brake Repairs: From pad and rotor replacements to full system diagnostics and repair, ensuring optimal stopping power and safety.
  • Transmission Service: Maintenance and repair for vehicle transmissions, crucial for smooth operation and longevity.
  • State Inspections and Diagnostics: Thorough vehicle inspections to ensure compliance with regulations and advanced diagnostics to accurately identify and resolve any underlying issues, including troubleshooting warning lights like the Tire Pressure Monitoring System (TPMS) light.
  • Manufacturer Recalls: The center is equipped to handle manufacturer recalls, such as the Ascent Ground Terminal recall WRL-22, ensuring all necessary updates and repairs are performed.
  • Express Service: For common maintenance tasks like oil changes and tire rotations, they offer an "Express Service" option designed for efficiency.
  • Battery Health Tests and Replacement: Utilizing specialized tools to assess 12V battery health and providing genuine Subaru replacement batteries with a nationwide 30-month warranty when needed.

Beyond these, the service center also offers seasonal vehicle preparation services, advising on necessary checks and replacements for warm, moderate, and cold climates, ensuring vehicles are ready for varying weather conditions.

Features and Customer-Centric Approach

Evergreen Subaru Service Center distinguishes itself through several key features and a strong customer-centric approach. One notable feature is their use of Factory Trained Teams. These technicians possess in-depth knowledge of Subaru vehicles, having undergone specific training to understand the intricacies of Subaru engineering. This expertise translates into precise diagnostics and effective repairs, ensuring vehicles are handled by specialists.

The dealership emphasizes customer satisfaction and aims to build long-term relationships. This is evident in their transparent communication, with service advisors dedicated to explaining automotive repairs in understandable terms. Online scheduling is available 24/7, providing convenience for customers to book appointments at their leisure. For added convenience, they offer complimentary shuttle service and, when available, brand-new loaner vehicles for customers undergoing major services. A complimentary car wash is often included with every service visit, a small but appreciated gesture. The dealership is also recognized as a Pet-Friendly Dealership, welcoming furry companions to their facilities.

Reviews from customers frequently highlight the courteous, friendly, and knowledgeable staff, along with positive experiences related to the quality of repair and overall facilities. Many appreciate the team's willingness to go the extra mile to assist customers, from answering questions patiently to working to accommodate financial constraints.

Promotional Information

Evergreen Subaru Service Center frequently offers various promotions and discounts to provide value to their customers. These promotions can vary but often include savings on common services and parts. Examples of past or recurring promotions include:

  • Discounts on front or rear pads and rotors.
  • Wild Card discounts offering savings up to $25 off a $200 service.
  • Savings on synthetic oil and filter changes.
  • Special pricing on computerized 4-wheel alignments.
  • Discounts on A/C system repairs, with maximum savings up to $150.
  • Special service savings during events like the "Summer Service Event."

Beyond these general offers, Evergreen Subaru Service Center demonstrates appreciation for specific customer groups. They have been known to offer a 10% Military discount on service and parts, as well as a 10% Senior citizen discount. Loyal customers can also benefit from a "100,000-Mile Club" discount, offering 10% off service (with a maximum saving of $150). New Subaru purchasers may receive a complimentary oil change and tire rotation, adding significant value to their initial vehicle purchase.

It's always recommended for customers to check the Evergreen Subaru Service Center's official website or contact them directly for the most current and comprehensive list of available promotions and to verify eligibility for any special discounts.

Evergreen Subaru Service Center Photos

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Evergreen Subaru Service Center Location

Evergreen Subaru Service Center Customer Reviews

I was pleased to have my Ascent seen on short notice as parking brake would not engage, diagnosis was received within 1&1/2 hrs after arrival without an appointment, needs a new switch which is on order and should be repaired within a few days under warranty

Apr 23, 2025 · Kenneth Wagner

Stopped in to visit with Taylor True who helped me with some info on using my Subaru app. Was also able to do a 'walk-in' inspection and tire rotation. Pleasant waiting area, with free coffe, tea and snacks. Since this was my first visit to the very clean and organized garage, there no charge for tire rotation, pleasant surprise! Taylor also helped me with some of my dashboard settings. This is my 2nd Subaru, both purchased thru Evergreen. Great service and assistance! Of all the cars I have owned, the Outback is my favorite vehicle.

Mar 05, 2025 · Connie Hubley

We love Subaru!❤️

Apr 05, 2025 · Joy Agnes Malazarte

Fantastic experience purchasing a new outback. Everyone took the time to ensure we were happy and understand all the safety functions of our Outback.

Nov 29, 2024 · Doug Robertson

Candace and the crew at Evergreen Subaru are top notch. Even our dog Lola loves them.

Dec 31, 2024 · TheCrackerman501