Eric's Complete Auto Repair
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 740-345-9359
- www.ericscompleteauto.com
- 55 Anthony Dr, Newark, OH 43055, USA
Operating Hours
Eric's Complete Auto Repair Introduce
Within the vital "Auto Repair Stations" platform category, **Eric's Complete Auto Repair** stands out as a full-service automotive center dedicated to addressing a wide spectrum of vehicle needs. This establishment aims to be a one-stop shop for drivers seeking reliable, expert care, from routine maintenance to complex mechanical issues, emphasizing comprehensive solutions to keep vehicles running smoothly and safely.
The environment at Eric's Complete Auto Repair is typically characterized by a blend of professionalism and approachability. Customers can expect a clean, organized, and inviting reception area, designed to provide comfort while their vehicles are being serviced. The repair bays are equipped with modern diagnostic tools and specialized equipment, reflecting a commitment to utilizing current automotive technology for accurate and efficient repairs. While specific details on the decor may vary, the overall impression is that of a well-maintained and efficient workspace, where skilled technicians perform their work. The atmosphere often fosters trust, with staff prepared to clearly explain recommended services and answer customer questions. The emphasis is on transparency and building a long-term relationship with clients, aiming to make what can often be a stressful situation – car repair – as comfortable and straightforward as possible.
Eric's Complete Auto Repair offers an extensive array of services that firmly establish its position as a comprehensive "Auto Repair Stations" provider. Their offerings span from fundamental maintenance to intricate system repairs. This includes all forms of **general auto repair**, covering most makes and models. A cornerstone of their service is **engine repair and diagnostics**, utilizing advanced tools to pinpoint issues from a simple misfire to complex internal problems. They are proficient in **transmission services**, ranging from fluid flushes to complete overhauls. **Brake services** are comprehensive, addressing everything from pad and rotor replacement to ABS system diagnostics and repairs, ensuring optimal stopping power. **Electrical system diagnostics and repair** are also a key offering, tackling issues with wiring, sensors, and vehicle computers. Furthermore, they provide essential services like **air conditioning (AC) repair and recharging**, **suspension and steering repair** (including shocks, struts, and alignments), and **exhaust system repairs**. Routine maintenance, such as **oil changes, fluid checks, tune-ups, and filter replacements**, are also standard offerings, emphasizing preventive care. For those seeking new tires or tire-related services, they also typically handle **tire sales, mounting, balancing, and rotation**. This broad spectrum of services ensures that Eric's Complete Auto Repair can cater to nearly any automotive need, making them a versatile and reliable choice for vehicle owners.
Several features distinguish Eric's Complete Auto Repair within the competitive "Auto Repair Stations" market, contributing to its reputation for quality and trustworthiness. A significant feature is the presence of **ASE Certified technicians**. This certification indicates that their mechanics have undergone rigorous testing and possess a high level of expertise across various automotive systems, assuring customers of competent and professional service. Their ability to service "all makes and models" is another key feature, demonstrating broad technical knowledge and equipping them to handle a diverse range of vehicles, from domestic to imported cars and light trucks. The use of **state-of-the-art diagnostic equipment** is crucial, allowing them to accurately identify complex issues, which saves customers time and money by avoiding unnecessary repairs. Many independent shops like Eric's pride themselves on offering a **personalized customer service experience**, often providing clear explanations of repairs, transparent pricing, and direct communication with the technicians. Their commitment to using **quality parts** (whether OEM or reputable aftermarket components) ensures the longevity and reliability of their repairs. Furthermore, a focus on **preventive maintenance** is often highlighted, encouraging customers to follow manufacturer-recommended service schedules to avoid costly breakdowns. The emphasis on being a trusted, family-owned, or locally operated business often fosters a strong community connection and a reputation for integrity and reliability built over time.
In terms of promotional information, Eric's Complete Auto Repair, like many independent "Auto Repair Stations," often focuses on building long-term customer relationships through quality service and value. While specific, large-scale, coupon-based promotions might not be as widespread as with national chains, their marketing often revolves around their core strengths. They frequently offer **free estimates** or diagnostic checks for certain issues, encouraging potential customers to assess their needs without initial financial commitment. **Seasonal service specials** are common, such as discounts on AC checks and recharges in warmer months or winterization packages (battery checks, fluid top-offs, tire inspections) when temperatures drop. Discounts for specific groups, such as **military personnel, seniors, or local community members**, may also be offered as a show of appreciation. Their website and local online listings are typically used to highlight their range of services, showcase positive customer testimonials, and communicate their commitment to quality. Word-of-mouth referrals, driven by strong customer satisfaction, are often a significant promotional driver for businesses like Eric's. They might also engage in local community sponsorships or events to build brand recognition and goodwill. The focus on being a "complete" auto repair facility, able to handle diverse needs, is itself a promotional message, signaling convenience and expertise to potential clients. By emphasizing transparent pricing, reliable service, and expert technicians, Eric's Complete Auto Repair aims to be the trusted go-to choice for all automotive service and repair needs in their local area, fostering repeat business and a loyal customer base.
Eric's Complete Auto Repair Location
Eric's Complete Auto Repair Customer Reviews
Extremely awesome service for an extremely expensive price. Had a car that was rare and hard to work on and these guys did the best work there is but hot damn come in there with a thick wallet.
Apr 06, 2025 · Nick D.
My car recently stopped accelerating past 10mph and would jerk aggressively back and forth if I tried to drive. I have never had to see a mechanic in my life. I called Eric’s auto because they had great reviews! I was extremely worried about my car and what the cost would be to have my it fixed. I called and a wonderful lady answered the phone and let me get my car towed to them, where it sat over the weekend because they were closed. Monday morning she called me with what was going on and broke down the pricing for me. She even took the extra time to answer all of my questions! They fixed my car promptly the same day. I was so thrilled with this experience. They really helped ease my stress and get my van back up and running safely. I highly recommend them! Not only are they fast, caring and professional, their prices are fair too!
Jun 20, 2024 · Mikayla Dysart
Had my car here for a day to try and find an oil leak. They ended up replacing my valve cover gasket and the leak wasnt fixed. Recently I did an oil change on my car and the filter cap was on so tight that it was squishing out of the threads on the bottom of my block. It took a 2 1/2 foot breaker bar to lossen my filter cap. Unbelievable and worse part was they charged me over $380 dollars for a valve cover gasket I paid for. Amy was awesome and was really helpful but the work was well below standard. Wouldn’t recommend. EDIT: After 6 or so months the valve cover is leaking way worse than ever before, had to replace my oil pan and filter housing and it’s still leaking. Regardless of how much I paid, the shop did a terrible job at a valve cover I could have done myself. Extremely disappointed and will never recommend again. Note, I wouldnt recommend strong arming a customer (myself) that came down and happily over paid for the job. The reason I mentioned price is because your mechanics ruined my filter cap that was fine before I came in, and also ruined my oil pan and plug by over torquing everything. Absolutely ridiculous.
Nov 01, 2024 · Eric Schroeder
Took my 96 Mustang Cobra here to get a new exhaust system, cold air intake, bigger throttle body, and raise the car to stock height. I gave them a budget and they worked within the budget and fixed some other issues found. The exhaust sounds great and now it drives like a new car. 100 percent satisfied.
Aug 24, 2021 · brady stephens
So far I've only just brought my car in but I'm already impressed. It's going to take a little work and be in for a little while. The lady who runs the office is really nice. Good communication. Honest expectations given to me. When the mechanic called, they let me know they went over it from bumper to bumper to let me know exactly what it was going to need and even broke it down to which things were more immediate and which things could wait. They let me know what my options would be, taking into account cost as well as time. No pressure at all from the mechanic or the office. Genuinely was given the impression and feeling that they would take care of my car as if I was family. I will update later once work is done but so far I've got the feeling this is going to be my regular mechanic :-)
Sep 19, 2023 · Desiree Vaitkunas
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