Elite Auto Glass

(1 reviews)

Auto Repair StationsCaliforniaOrange CountyDana PointCalifornia 1

Orange County . California

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Operating Hours

Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM

Elite Auto Glass Introduce

Elite Auto Glass operates as a dedicated specialist within the "Auto Repair Stations" category, focusing exclusively on the critical area of vehicle glass repair and replacement. Unlike general mechanics, Elite Auto Glass has honed its expertise to address everything from minor chips and cracks to full windshield replacements, ensuring the structural integrity and safety of a vehicle's glass components.

Environment and Facility

While specific details about individual Elite Auto Glass facilities may vary by location, the nature of their specialized service suggests a professional and efficient environment. For in-shop services, one would expect a clean and organized workspace designed to handle sensitive glass installations with precision. This includes climate-controlled areas where adhesive can cure optimally and tools are meticulously maintained. However, a significant aspect of Elite Auto Glass's operational environment is its strong emphasis on mobile service. This means their "environment" extends directly to the customer's location – whether it's their home, workplace, or another convenient spot. The mobile service units are essentially well-equipped workshops on wheels, containing all the necessary tools, glass, and adhesives to perform repairs or replacements on-site, effectively transforming any safe location into a temporary, professional auto glass repair station. This mobile capability underscores their commitment to customer convenience and accessibility, bringing the expertise directly to the user.

Services Offered

Elite Auto Glass provides a focused yet comprehensive suite of services, primarily revolving around the repair and replacement of all types of vehicle glass. These services are crucial for maintaining vehicle safety, visibility, and structural integrity, aligning perfectly with the broad scope of "Auto Repair Stations" that address various aspects of vehicle health. Their core offerings include:

  • Windshield Repair: For minor damage like chips and small cracks (typically smaller than a dollar bill or a quarter), Elite Auto Glass often performs repairs. This involves injecting a specialized resin into the damaged area, which then cures to restore the glass's integrity and clarity, preventing the damage from spreading. Repairing chips is usually a faster and more cost-effective solution than full replacement and helps maintain the original factory seal.

  • Windshield Replacement: When damage is too extensive for repair (e.g., large cracks, shattered glass, or damage impacting the driver's line of sight), a full windshield replacement is necessary. Elite Auto Glass uses high-quality glass that meets or exceeds OEM (Original Equipment Manufacturer) standards and advanced adhesives to ensure a secure and safe installation, restoring the vehicle's structural integrity.

  • Side Window & Rear Window Replacement: Beyond the windshield, they also handle the replacement of shattered or damaged side windows (door glass, vent glass, quarter glass) and rear windows. These replacements are performed with the same level of precision and adherence to safety standards as windshields.

  • Mobile Auto Glass Service: A standout feature, this service allows customers to have their auto glass repaired or replaced at a location of their choosing, eliminating the need to drive a damaged vehicle to a shop. This is particularly beneficial for vehicles with extensive damage that makes driving unsafe.

  • ADAS Calibration: With the increasing prevalence of Advanced Driver-Assistance Systems (ADAS) in modern vehicles, proper calibration of cameras and sensors mounted on the windshield (e.g., for lane departure warning, automatic emergency braking) is crucial after a windshield replacement. Elite Auto Glass typically offers ADAS recalibration services, ensuring these safety features function correctly post-replacement. This is a critical service that sets professional auto glass companies apart.

  • Insurance Claim Assistance: Many auto glass services are covered by comprehensive insurance policies. Elite Auto Glass often assists customers with the insurance claim process, making it seamless and stress-free by directly billing insurance companies and handling the necessary paperwork.

Features and Expertise

Elite Auto Glass distinguishes itself through several key features that highlight its specialized expertise and commitment to customer satisfaction:

  • Specialized Focus: Their sole focus on auto glass means their technicians possess deep expertise and experience in this specific field, handling a wide range of vehicles and glass types with precision.

  • Certified Technicians: It is common for reputable auto glass companies like Elite Auto Glass to employ certified technicians who are trained in the latest installation techniques and safety standards, ensuring that every job meets industry best practices. They understand the intricacies of different vehicle models and how glass interacts with the vehicle's structure.

  • Quality Materials: Elite Auto Glass typically uses high-quality glass and adhesives that adhere to or surpass industry safety standards (like FMVSS - Federal Motor Vehicle Safety Standards). This commitment to quality materials ensures durability, optical clarity, and a secure bond.

  • Convenience through Mobile Service: The robust mobile service offering is a major differentiator, providing unparalleled convenience to customers by bringing the repair shop to their location.

  • Safety First Approach: Given that windshields contribute significantly to a vehicle's structural integrity (up to 45% in a rollover accident), Elite Auto Glass prioritizes safe installation practices, including proper adhesive application and curing times, to ensure the vehicle's safety features are fully restored.

  • ADAS Calibration Capability: The ability to accurately recalibrate ADAS systems after a windshield replacement is a critical feature, demonstrating their commitment to modern vehicle technology and passenger safety. This ensures that features like automatic braking and lane-keeping assistance function correctly.

  • Lifetime Warranty: Many reputable auto glass companies offer a lifetime warranty on their workmanship and materials, providing customers with long-term peace of mind. While specific warranty terms should always be confirmed, this is a common industry practice for top-tier providers.

Promotional Information

While specific, real-time promotional offers for Elite Auto Glass may vary by location and are often updated, typical promotions and customer incentives common in the auto glass industry that Elite Auto Glass might leverage include:

  • Insurance Coverage Benefits: Highlighting that many insurance policies cover auto glass repairs with no deductible, and full replacements with a low or no deductible. They often emphasize their ability to work directly with all major insurance carriers, simplifying the claims process for the customer.

  • Mobile Service as a Value-Add: Promoting the convenience of their mobile service as a free or included benefit, saving customers time and hassle.

  • Chip Repair Promotions: Sometimes offering special deals on chip repairs, or even "free chip repair" with qualifying comprehensive insurance, as a way to encourage customers to address small damage before it spreads.

  • Competitive Pricing: Emphasizing competitive pricing for cash-pay customers who may not be using insurance, often inviting them to call for a free quote.

  • Quick Service: Promoting fast turnaround times, especially for repairs (often within 30 minutes to an hour) and efficient replacements, appealing to busy customers.

  • Customer Testimonials and Reviews: Leveraging positive customer feedback on their website or social media to build trust and demonstrate their commitment to quality service.

Elite Auto Glass positions itself as a reliable and expert solution for all automotive glass needs, offering specialized services, unparalleled convenience through mobile service, and a strong commitment to safety and quality, making them a valuable component of the overall "Auto Repair Stations" landscape.

Elite Auto Glass Location

Elite Auto Glass Customer Reviews

This guy is awesome. Comes to your house and gets it all done pretty fast.

May 19, 2018 · julianna gilson