DR Automotive

DR Automotive ico

(34 reviews)

Auto Repair StationsNorth CarolinaJackson CountySylvaU.S. 74

Jackson County . North Carolina

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews

Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed

DR Automotive Introduce

Welcome to DR Automotive, your trusted partner in car repair and maintenance located at 5914 US-74 in Sylva, NC. We are committed to providing high-quality services with a focus on reliability and customer satisfaction.

  • Comprehensive Services: From general repairs to specialized diagnostics, we handle all your vehicle's needs under one roof.
  • State-of-the-Art Tools: Equipped with advanced tools and technology, ensuring precise and efficient repairs every time.
  • Experienced Technicians: Our team of skilled mechanics is dedicated to delivering exceptional service and care for your vehicle.

Nestled in the scenic area of Sylva, NC, DR Automotive offers a convenient location and flexible hours to suit your schedule. Whether you need routine maintenance or unexpected repairs, we are here to assist you.

  • Convenient Location: Easy access from US-74, making us a hassle-free choice for car repair.
  • Reliable Service: We ensure timely delivery of your vehicle post-repair, minimizing inconvenience.

Your vehicle's health is our priority. Our services include general repairs, maintenance, and diagnostics, ensuring optimal performance and safety. With a focus on quality craftsmanship, we use only the best parts to maintain your car's durability and efficiency.

  • Quality Craftsmanship: We take pride in delivering durable repairs that withstand the test of time.

We understand the importance of reliability, especially when it comes to your vehicle. Our commitment extends beyond repairs; we aim to build long-term relationships with our customers by offering exceptional service and care.

  • Customer-Centric Approach: We value your trust and ensure transparency in all our services.

Our dedication to the local community is evident through our focus on providing quality services at competitive rates. As a locally trusted name, we aim to contribute positively to Sylva's automotive needs.

  • Local Community Focus: Supporting and serving the Sylva area with reliable auto care.

We understand that no two vehicles are alike, which is why we offer customized solutions tailored to your specific needs. Our goal is to ensure your vehicle runs smoothly and reliably for years to come.

  • Customized Solutions: Tailored services to meet each customer's unique requirements.

Your satisfaction is our top priority, and we strive to exceed expectations with every visit. DR Automotive is more than just a repair shop; we're your partner in ensuring road safety and vehicle performance.

  • Positive Customer Feedback: Many of our clients appreciate our prompt service and honest approach, making us their go-to auto repair center.

While some customers have shared positive experiences, others have faced issues with service quality. We take feedback seriously and are committed to continuous improvement, ensuring every customer leaves satisfied.

  • Learning from Feedback: We strive to enhance our services based on client experiences and reviews.

If you're looking for a reliable auto repair shop in Sylva, NC, look no further than DR Automotive. Visit us at 5914 US-74 or contact us for more details. Your vehicle's health is just as important to us!

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DR Automotive Customer Reviews

If I could give him zero stars I would. I had a few things wrong with the front end of my truck. He quoted me $700 plus some welding work (the welding work ended up being $200). He also said that the work would take a week or so. After two and a half weeks later I got my truck back (he didn't do the tire rotation, the alignment and the ball joint replacement that we previously agreed upon. (He took it to another place to do that work). The truck didn't even make it 200 yards down the road. When I called Dwayne and told him the truck was still not working, he told me to "calm down," and "relax son it's just a truck"; then hung up on me. Needless to say I figured he'd fix his mistakes at no additional charge. Instead, he charged me another $1,100 and another week went by before I finally got my truck back. The total bill was $2,300 and took almost 4 weeks. Not only was his work shoddy, but he was also very unprofessional and rude throughout the whole process.

Jun 03, 2017 · Mason Hooker

While vacationing in the Great Smoky Mountains, our transmission died. After calling various automechanic shops (after 5 p.m. on a Tuesday), we were fortunate to speak with Dwayne from DR Automotive. He came out and loaded up the truck and drove us back to our cabin. Dwayne was very polite and professional. He did not take advantage of our desperate situation and had our truck running and ready that Thursday. We highly recommend DR Automotive. Thanks Dwayne!

Aug 13, 2014 · Karla Rocque

Most reasonable. Dewayne the owner, treats you with respect. If you need a part hard to get.... He's got it! Blowed my mind! Bigger inventory than first glance. Very friendly staff. Especially Charles and Vicky. We will always be repeat customers.

Apr 29, 2017 · julia molina

Might look like a scrap yard, but their prices for parts are crazy high. Total waste of time and completely frustrating. Friendly folk though. Whatever you do, don't call them a pick-a-parts yard even though that's exactly what they look like.

May 11, 2019 · Ant Smithson

Dwayne Vickie Charles all great people who care that you get the right part .. you can find a reasonable price car or get your car worked on for the right price... love you guys .. Thank you.

Feb 09, 2018 · Jack Mann