Dejana Truck And Utility Equipment Co., LLC.

(21 reviews)

Auto Repair StationsNew YorkAlbany CountySchenectadyCentral Avenue

Albany County . New York

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 877-335-2621
  • www.dejana.com
  • 2090 Central Ave, Schenectady, NY 12304, USA

Operating Hours

Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed

Dejana Truck And Utility Equipment Co., LLC. Introduce

Dejana Truck And Utility Equipment Co., LLC., located at 2090 Central Ave, Schenectady, NY 12304, USA, is a distinguished and comprehensive provider of commercial truck and utility vehicle solutions. While the prompt categorizes them as "Auto Repair Stations," it's more accurate to describe Dejana as a specialized commercial truck and utility equipment dealer and upfitter that also offers extensive parts and service support. They cater primarily to businesses, municipalities, and individuals requiring specialized vehicles and equipment for various industries. Their contact numbers are (877) 335-2621 for their toll-free line, which also serves as their mobile contact.

Dejana's Schenectady facility, which became a Dejana location in May 2017 after previously being Arrowhead Truck Equipment, is strategically situated on Central Avenue (Route 5), offering convenient access from major interstates like I-87 and I-90. This location makes them a readily accessible resource for customers throughout the Capital Region of New York.

Environment and Facility

The Schenectady branch of Dejana Truck And Utility Equipment Co., LLC. boasts a substantial and purpose-built facility designed to handle the diverse needs of commercial vehicles. It features a large truck equipment showroom where customers can view various products, including snow plows and van interior equipment. This allows potential buyers to get a hands-on look at the solutions available. Beyond the showroom, the facility houses a fully equipped parts and service department, indicating a robust operational capacity. Spread across three acres of property, the location includes eight production bays for equipment installation and vehicle upfitting, as well as three dedicated bays for paint, bed liner application, and van interior installation. This specialized setup ensures a streamlined workflow and high-quality finishing for their products and services. The overall environment is clearly geared towards industrial operations, emphasizing efficiency and the capability to manage large-scale truck and equipment modifications.

Services and Goods for Sale

Dejana Truck And Utility Equipment Co., LLC. provides an extensive range of specialized services and products, distinguishing them significantly from a typical passenger vehicle auto repair station. Their core offerings revolve around the sale, installation, maintenance, and repair of truck bodies and utility equipment. Their inventory and capabilities include:

  • Truck Bodies: A wide selection including service bodies, utility bodies, platform bodies, gooseneck bodies, dump bodies, landscaper bodies, crane bodies, and mechanics trucks, often featuring leading brands like Knapheide.
  • Van Interiors and Equipment: Custom solutions for commercial vans, including shelving systems, partitions, ladder racks, and other cargo management accessories, designed to optimize organization and efficiency for various trades.
  • Snow & Ice Control Equipment: As one of the largest distributors of Fisher and Western plows in the country, they offer a vast inventory of snow plows, spreaders, and associated parts. They are also known for providing extended storm hours during winter to ensure customers can get their equipment serviced promptly.
  • Hydraulics, Power & Welding Equipment: Installation and service of air compressors, generators, and welding equipment for mobile applications.
  • Lifting & Towing Equipment: Cranes, liftgates, winches, and other towing accessories.
  • Lighting & Safety Equipment: Installation of commercial lighting, warning systems, backup alarms, and other safety features.
  • Custom Vehicle Upfitting: Their expertise lies in designing and developing vehicles to specific customer needs, offering single-source solutions for fleet and municipal requirements. This includes specialized modifications for a variety of industries.
  • Parts Department: As highlighted in customer reviews, their parts department is a major strength, maintaining a huge inventory of truck parts and accessories from a wide variety of manufacturers. This ensures quick access to components for repairs and upgrades.
  • Equipment Service and Repair: Beyond sales and installation, they offer comprehensive service for all the equipment they sell, including specialized maintenance for snow plows (oil changes, cutting edge installation, hose replacement), sanders (cleaning, lubrication, oil changes), and dump bodies (hydraulic oil changes, linkage lubrication).

Key Features and Strengths

Dejana's most outstanding feature, repeatedly emphasized by customer reviews, is their "amazing" and "very helpful" parts department. This indicates a highly knowledgeable staff who can quickly identify and source the correct parts, minimizing downtime for commercial vehicle operators. Their extensive inventory supports this efficiency, making them a crucial resource for businesses that rely on their trucks and utility equipment. The company's long-standing history, dating back to 1957 when it started as a service station, speaks to its deep roots and evolving expertise in the industry. They have a solid reputation for listening to customer needs and providing tailored solutions. Being a manufacturer and upfitter themselves, in addition to being a distributor, gives them a unique edge, allowing for more customized and integrated solutions. Their focus on heavy-duty truck manufacturing and upfitting, serving industries from construction to municipal services, showcases their specialized market position.

Promotional Information

Dejana Truck And Utility Equipment Co., LLC. leverages its comprehensive offerings and established reputation to attract and retain customers. While specific, ongoing promotional offers may vary, their promotional strategies likely include:

  • Extensive Product Showroom: The presence of a physical showroom with snow plows and van interior equipment on display serves as a direct promotional tool, allowing customers to visualize and select products.
  • Online Presence and Catalogs: Their official website provides detailed information about their products and services, allowing customers to explore options and submit parts or service requests online. They also feature listings of new work trucks and vans for sale.
  • Partnerships with Leading Brands: Being a primary distributor for brands like Knapheide, Fisher, and Western plows acts as a strong endorsement of their product quality and expertise.
  • Seasonal Readiness Programs: For snow and ice control equipment, they likely promote pre-season service checks and offer extended hours during winter storms, emphasizing reliability and readiness.
  • Direct Sales and Consultations: Their business model relies heavily on direct engagement with clients to provide custom solutions, essentially making every consultation a tailored promotional opportunity.
  • Customer Testimonials: The positive feedback regarding their parts department reinforces their commitment to customer service and serves as strong word-of-mouth promotion.

For the most current information on specific promotions or to inquire about their extensive range of products and services, local users are encouraged to contact Dejana Truck And Utility Equipment Co., LLC. directly at (877) 335-2621. Their Schenectady facility can also be reached by a local phone number (518) 456-2281. Their dedication to providing comprehensive solutions for work trucks and utility equipment positions them as a vital resource for commercial vehicle operators in the Schenectady area and beyond.

Dejana Truck And Utility Equipment Co., LLC. Location

Dejana Truck And Utility Equipment Co., LLC. Customer Reviews

Parts department is amazing. Very helpful

Feb 13, 2025 · Town Line Auto Mechanical

Parts department is amazing. Very helpful

Feb 13, 2025 · Town Line Auto Mechanical

If I could give 0 stars I would. You can't get through to anyone in their parts department!! I've called two different shops in the NY area and no one returns a voice mail or answers!! Sent me wrong parts now I need to return them and get correct ones. I work in customer service and I understand being busy but I've been trying to get this resolved since last Friday 11/11/2022 and here we are 11/17/22. Made several calls daily and left several voice mails. I got through to Darren who sent me the parts one time after and he knows my issue and having wrong parts and the guy knows my issue!! I don't understand how you can operate a business this way!!! Never would I recommend this place to anyone!!! Their customer service manager hasn't even called me back yet. I called him at 9:30am and here we are 1pm in the afternoon..... We'll see if he decides to call me back.......

Nov 17, 2022 · chad collette

If I could give 0 stars I would. You can't get through to anyone in their parts department!! I've called two different shops in the NY area and no one returns a voice mail or answers!! Sent me wrong parts now I need to return them and get correct ones. I work in customer service and I understand being busy but I've been trying to get this resolved since last Friday 11/11/2022 and here we are 11/17/22. Made several calls daily and left several voice mails. I got through to Darren who sent me the parts one time after and he knows my issue and having wrong parts and the guy knows my issue!! I don't understand how you can operate a business this way!!! Never would I recommend this place to anyone!!! Their customer service manager hasn't even called me back yet. I called him at 9:30am and here we are 1pm in the afternoon..... We'll see if he decides to call me back.......

Nov 17, 2022 · chad collette

Excellent! I Just had my Fisher v2 plow installed, in promised timeline, with short notice. Donel and the staff at Djana worked with my local car dealership to make this a painless transaction. I have worked with Donel and Djana previously for parts, service, and quotes. He has always effectively communicated with me. Thank you, to all staff at Djana Best Jim Pautler JP and Sons Landscapes

Jan 02, 2020 · Jim Pautler

Excellent! I Just had my Fisher v2 plow installed, in promised timeline, with short notice. Donel and the staff at Djana worked with my local car dealership to make this a painless transaction. I have worked with Donel and Djana previously for parts, service, and quotes. He has always effectively communicated with me. Thank you, to all staff at Djana Best Jim Pautler JP and Sons Landscapes

Jan 02, 2020 · Jim Pautler

great, easy to deal with. friendly service. (last review was based off of an issue regarding a 3rd party set up)

Nov 24, 2021 · chad latour

great, easy to deal with. friendly service. (last review was based off of an issue regarding a 3rd party set up)

Nov 24, 2021 · chad latour

I thought I had placed a $1,500.00 order 2 weeks went by my order was never placed of course it ended up being my fault not theirs seeing how they took my order and credit card information Customer service also is not very good wont admit to fault

Sep 30, 2019 · Elvira O'Rourke

I thought I had placed a $1,500.00 order 2 weeks went by my order was never placed of course it ended up being my fault not theirs seeing how they took my order and credit card information Customer service also is not very good wont admit to fault

Sep 30, 2019 · Elvira O'Rourke