Courtesy Kia Service

(493 reviews)

Auto Repair StationsFloridaHillsborough CountyTampaEast Adamo Drive

Hillsborough County . Florida

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Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed

Courtesy Kia Service Introduce

Courtesy Kia Service operates as a specialized "Auto Repair Station" wholly dedicated to the maintenance and repair of Kia vehicles. As an authorized dealership service center, it distinguishes itself from independent repair shops by offering services specifically tailored to Kia models, utilizing genuine parts, and employing technicians who have undergone rigorous factory training. This commitment ensures that your Kia receives care that aligns with the manufacturer's precise specifications, preserving its performance, safety, and warranty.

For Kia owners, Courtesy Kia Service represents a trusted partner in vehicle longevity and reliability. Whether it's routine upkeep or more complex diagnostic and repair work, the focus is on providing a comprehensive, high-quality service experience.

Environment and Customer Experience

The environment at Courtesy Kia Service centers is typically designed to provide a comfortable and professional experience for customers. Unlike smaller independent garages, these facilities often feature modern waiting areas equipped with amenities such as complimentary Wi-Fi, comfortable seating, complimentary refreshments (like coffee or cappuccino), and sometimes even children's play areas. Some locations also offer courtesy shuttle services to help customers continue with their day while their vehicle is being serviced, or offer rental car assistance for longer repairs.

The service reception areas are usually clean, well-lit, and staffed by knowledgeable service advisors. These advisors act as the primary point of contact, explaining recommended services, providing transparent pricing, and keeping customers informed about the status of their vehicle. The overall atmosphere aims to be welcoming and efficient, reducing the stress often associated with vehicle repairs. Reviews frequently highlight the professionalism and helpfulness of the service staff, underscoring a commitment to customer satisfaction.

Comprehensive Services Offered

As a dedicated Kia "Auto Repair Station," Courtesy Kia Service provides a full spectrum of automotive services, ranging from routine maintenance to intricate repairs:

  • Routine Maintenance: This includes essential services such as oil changes (using recommended synthetic or conventional oils and genuine Kia filters), tire rotations and balancing, multi-point inspections, fluid checks and top-offs (coolant, brake fluid, power steering fluid, windshield washer fluid), and air filter replacements (engine and cabin).
  • Brake Service: Comprehensive brake services, including brake pad replacement, rotor resurfacing or replacement, brake fluid flushes, and inspection of the entire braking system to ensure optimal stopping power and safety.
  • Tire Services: Beyond rotations, they offer tire sales (often with a price match guarantee for approved brands), tire mounting, balancing, and wheel alignments to ensure even tire wear and proper vehicle handling.
  • Battery Services: Battery testing, replacement, and terminal cleaning to ensure reliable starting power, especially crucial in varying climates.
  • Diagnostic Services: Utilizing advanced diagnostic equipment specifically designed for Kia vehicles, technicians can accurately pinpoint issues with engine performance, transmission, electrical systems, and warning lights.
  • Major Repairs: Handling complex repairs such as engine diagnostics and repair, transmission services, suspension and steering system repairs, exhaust system work, and air conditioning system repairs.
  • Recall Services: As an authorized dealership, they are equipped to perform all manufacturer-issued recall services and warranty repairs at no cost to the customer.
  • Genuine Kia Parts: A core offering is the exclusive use of Genuine Kia OEM (Original Equipment Manufacturer) parts. These parts are designed and tested to fit perfectly and perform optimally with your specific Kia model, ensuring durability and maintaining the vehicle's integrity and warranty.
Key Features and Advantages

Courtesy Kia Service centers boast several key features that set them apart:

  • Factory-Trained and Certified Technicians: This is arguably their most significant advantage. Their technicians undergo continuous training directly from Kia, staying up-to-date with the latest vehicle technologies, diagnostic procedures, and repair methods. This specialized expertise ensures accurate diagnoses and efficient, high-quality repairs.
  • State-of-the-Art Equipment: They invest in specialized tools and diagnostic equipment that are often unavailable to independent shops. This includes advanced computer systems for software updates and complex system calibrations.
  • Genuine Kia Parts: As mentioned, the exclusive use of genuine OEM parts guarantees compatibility, quality, and often comes with a manufacturer's warranty, which aftermarket parts typically do not.
  • Comprehensive Multi-Point Inspections: Every service visit typically includes a complimentary multi-point inspection, where technicians check various critical components of the vehicle to identify potential issues before they become major problems. This proactive approach helps in preventative maintenance.
  • Service History Tracking: All services performed at an authorized Kia dealership are recorded in your vehicle's service history, which can enhance its resale value and help maintain warranty validity.
  • Customer Communication: Service advisors often provide clear explanations of recommended services, cost estimates, and timely updates on the repair process. Some locations may offer digital inspections with photos or videos.
Promotional Information and Specials

Courtesy Kia Service locations frequently offer a variety of promotions and service specials to provide value to their customers. These can change periodically but often include:

  • Oil Change Specials: Discounts on conventional or synthetic oil changes, sometimes bundled with tire rotations or multi-point inspections.
  • Brake Specials: Offers on brake pad replacement, rotor service, or brake fluid flushes.
  • Tire Deals: Promotions on new tire purchases, including discounts, rebates, or bundled services like free rotations with purchase.
  • Alignment Specials: Discounts on 2-wheel or 4-wheel alignments.
  • Seasonal Maintenance Packages: Special deals for preparing your vehicle for different seasons (e.g., winter check-ups, summer A/C service).
  • Spend More, Save More: Tiered discounts where the more you spend on service, the greater the discount you receive (e.g., $20 off $150-$200, $30 off $201-$300, etc.).
  • Specific Part Discounts: Occasional promotions on genuine Kia parts, such as battery replacements, wiper blades, or specific accessories.
  • Military and Senior Citizen Discounts: Some locations may offer specific discounts for military personnel or senior citizens.
  • Service Financing: Options like "Service Now, Pay Later" programs, allowing customers to finance larger repairs with flexible payment plans.

Customers are typically encouraged to check the specific Courtesy Kia Service website for their nearest location to view the most current service coupons and specials, or to inquire directly with a service advisor. Booking appointments online is also a common feature, adding to the convenience. By choosing Courtesy Kia Service, Kia owners can be confident their vehicle is receiving expert care, genuine parts, and transparent service, all designed to keep their vehicle running smoothly for years to come.

Courtesy Kia Service Location

Courtesy Kia Service Customer Reviews

I would like to extend a heartfelt thank you to Ryan Erdle, the Finance Manager at Courtesy Kia of Brandon. Ryan is exceptionally knowledgeable and skilled in structuring financing options and additional warranty packages that align perfectly with customer needs and budgets. If you’re considering purchasing a vehicle from Kia of Brandon, I highly recommend asking for Darryl Malmin. He is a top-tier salesman who approaches his work with professionalism and no pressure. Darryl takes the time to clearly explain all aspects of the vehicle, including its features, technology, and mechanics. He even goes above and beyond by personally walking you through the service department and explaining what to expect during future visits. Thank you, Ryan and Darryl, for your outstanding service. Kia of Brandon is fortunate to have such dedicated and customer-focused professionals on its team The Brice Family.

Apr 26, 2025 · Keith Brice

My sales person was David Andreiw (The Bald Guy) . I definitely give him five stars. He was very helpful, easy to work with and make sure that I was satisfied with my purchase. Anytime I need to contact him. He was very responsive. I would definitely recommend Kia Courtesy to my relatives and friends..

Mar 19, 2025 · Ruby Richard

Courtesy Kia of Brandon is an outstanding dealership! Their service department is extraordinary! I notice the proud professionalism of each employee I come in contact with every time I bring my vehicles in for service. My service advisor Ashley is terrific! She has been taking care of my vehicles for 13 years, both Kia and other brands. Ashley is always courteous, professional, knowledgeable, and suggests the best ways to care for my vehicles. I appreciate Ashley always going above and beyond with great customer service!

May 09, 2025 · Ray Uris

This is Kia Soul #4 for us and the third one we’ve purchased from Courtesy Kia. We shopped around but Courtesy had the inventory, we got the LX in the color we wanted and the deal I could accept. As part of the deal we had after market leather installed. It’s a beautiful package! This is the last year for the production of the Kia Soul!

Apr 28, 2025 · Bob Barry

First time getting service at Courtesy Kia due to recalls on our car, and I was very pleased! Tori was great getting me checked in and keeping me informed on the status of my vehicle. I was also pleasantly surprised to find out they had a courtesy shuttle. The driver (unfortunately I didn’t get his name) was very friendly and took me home so I didn’t have to sit for hours at the dealership. Later when I picked up my car I was happy to find out it had been washed! That was a nice bonus! Overall a great experience. Highly recommend!

Apr 10, 2025 · Cindy Borukhin