Conicelli Toyota Service Center

(797 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyConshohockenAlan Wood Road

Montgomery County . Pennsylvania

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  • Intro
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  • Location
  • Reviews
  • +1 610-825-7002
  • www.conicellitoyotaofconshohocken.com
  • 1580 Alan Wood Rd, Conshohocken, PA 19428, USA

Operating Hours

Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Conicelli Toyota Service Center Introduce

The Conicelli Toyota Service Center, located at 1580 Alan Wood Rd, Conshohocken, PA 19428, USA, stands as a prominent auto repair station serving the local community. As a dedicated service center for Toyota vehicles, it falls under the platform category of “Auto Repair Stations,” signifying its specialization in providing comprehensive vehicle maintenance and repair services. This location is distinct from their sales and purchasing operations on Ridge Pike, focusing solely on keeping your vehicle in optimal condition.

Environment and Accessibility

The Conicelli Toyota Service Center is situated in Conshohocken, PA, offering a convenient location for residents in the surrounding areas. While it’s important to note that their service center is specifically on Alan Wood Rd, not Ridge Pike (which is for car sales and purchases), its accessibility makes it a practical choice for vehicle owners. Upon arrival, customers can expect a process designed for efficiency, as indicated by customer feedback. Despite initial concerns some may have about online reviews, the center aims to provide a positive and streamlined experience. The interior environment is geared towards service, with facilities that allow for quick turnaround times on common maintenance tasks.

Comprehensive Services Offered

As an “Auto Repair Station,” Conicelli Toyota Service Center offers a wide array of services essential for maintaining the health and longevity of your vehicle, particularly Toyota models. These services include, but are not limited to:

  • Battery Replacement: For vehicles experiencing issues starting or holding a charge, the service center provides efficient battery testing and replacement services. This is a critical service, especially for those who find their car "dead" in their driveway, as one customer experienced.
  • Oil and Filter Changes: Regular oil and filter changes are fundamental for engine health, and the center performs these routine maintenance tasks with a focus on efficiency, ensuring your vehicle receives fresh oil and a clean filter to optimize performance and fuel economy.
  • General Vehicle Maintenance and Repairs: Beyond the commonly cited services, as an auto repair station, they are equipped to handle a broader spectrum of diagnostic checks, preventative maintenance, and necessary repairs to address various vehicle issues.

The center prides itself on getting customers in and out efficiently, with common services like battery and oil changes often completed in under two hours. This efficiency is a significant advantage for customers with busy schedules.

Unique Features and Customer Experience

The Conicelli Toyota Service Center presents a distinctive operational model. While many dealerships assign a single point of contact for the entire service process, this center may involve multiple personnel—from check-in to consultation and completion notification. This multi-person approach, while different from traditional models, is designed to ensure that tasks are handled efficiently by specialized staff. Customers have noted this unique workflow, appreciating the overall speed of service even if the communication flow differs from what they might typically expect. The team at Conicelli Toyota is commended for their commitment to customer care, striving to make the car-buying and service experience as hassle-free as possible. This focus extends to their online sales team, who provide prompt communication and detailed information upfront, making the initial steps seamless for customers.

Promotional Information and Additional Amenities

While specific ongoing promotional offers are not detailed in the provided information, customers might receive promotional mails from Conicelli, indicating that they do engage in marketing efforts. It's advisable for potential customers to check their official website or contact them directly for any current promotions on service or parts. For those waiting at the service center, a small but appreciated amenity is available: a vending machine offering cookies, a small comfort for those waiting for their vehicle to be serviced. The service center’s phone number for inquiries and appointments is (610) 825-7002, and for mobile users, +1 610-825-7002. This allows for direct communication to schedule services or inquire about specific needs.

Transparency and Customer Feedback

One aspect noted by customers is the format of their billing. While the total charge is generally perceived as reasonable, the bill itself can be complex, with multiple job items and details that may require closer examination to fully decipher. This suggests a commitment to detailing all work performed, though a more customer-friendly layout could enhance transparency. Despite this, the overall sentiment regarding the value received is positive. Customer testimonials highlight excellent experiences with both the service and sales teams, particularly mentioning staff members like Michelle Herbert for their knowledgeable and patient assistance in vehicle selection, and Arnaldo Francisco from online sales for prompt communication. These individual recognitions underscore a dedication to customer satisfaction within the Conicelli Toyota organization, extending from car purchases to ongoing service and parts. The emphasis on a "smooth, transparent, and stress-free" process, as described by a car-buying customer, reflects the broader ethos that the Conicelli Toyota Service Center strives to embody for all its patrons.

Conicelli Toyota Service Center Location

Conicelli Toyota Service Center Customer Reviews

My car was dead on my driveway. After having it jump started by AAA, I drove to Conicelli Toyota and used them for the first time, as they are the closest. I initially felt very uneasy about this place, as their online reviews, especially those on Yelp, are not confidence-inducing for sure. But overall, my experience with them today is positive. They got me in quite efficiently and I was there less than 2 hours to have the battery changed as well as oil and filter change. One strange thing is: I checked in with one guy, but someone else came to talk about what would be done, and a third person called me to say it’s done. It’s very different from any other dealers I’d ever been to. Usually you dealt with one person throughout. Another of my reservations: It’s not easy to read their bill. For example, today I had two things done: 1) Battery change; 2) oil and filter change. I was expecting to see two items on the bill, but instead I saw three jobs with multiple items/details that are too complicated to decipher quickly. Not that the total charge is wrong (it sounded reasonable), I just wish it was laid out in a customer-friendly manner. By the way, although you probably receive their promo mails saying 550 Ridge Pike, their actual service center is on Allen Wood Rd. The Ridge Pike location is for selling and buying cars, not service. Last, the cookie from their vending machine tastes great. It’s $1.75 a piece.

Feb 07, 2023 · Eleni

I had an outstanding experience purchasing my 2025 Camry at Conicelli Toyota of Conshohocken! The process was smooth, transparent, and stress-free. A huge shoutout to Michelle Herbert, who was knowledgeable, patient, and went above and beyond to ensure I found the perfect vehicle. She answered all my questions and made the experience enjoyable. Special thanks to Arnaldo Francisco from the online sales team for his prompt communication and assistance. He provided all the details upfront, making the initial steps seamless. The team at Conicelli Toyota truly cares about their customers. If you're looking for a hassle-free car-buying experience with top-notch service, I highly recommend them. Thank you, Michelle and Arnaldo, for making this such a fantastic experience!

Feb 14, 2025 · Pushkar K

Another example of Pennsylvania courtesy and efficient, go-the-extra-mile customer service. I can't single out any one person since every single person at Conicelli is marvelous. Highly recommended.

Jan 23, 2025 · Neal Klein

Stay away and find a different Toyota service center! I spent about $5,500 between repairs & parts and these clowns couldn't even provide a courtesy vehicle for me to take home; their website even mentions rental vehicles. I loved spending 7 hours in their "State-of-the-Art Facility"! They do have a courtesy shuttle that only travels about 10 miles, but too bad I live 25 miles away. I had my catalytic convertor replaced, all exhaust pipes, both ball joints, 1 tire, and an oil change. I then bought 4 new winter tires, brake pads, and a couple filters all to take home. They honestly should've waived my diagnostic fee. Customer service here is mediocre. Nobody was friendly, but are you surprised? Tim was my service advisor in the beginning. On my first day when I got my diagnostic and oil change, Tim was going to take me in the shop to show me under the car, but it was too late because they already dropped my car down. When I returned a few days later after all parts arrived for the repairs, I asked Tim if he could show me under the car, but he said no because it's a liability issue and that they're running behind because it's too busy. I also asked for their master technician to do a 2nd opinion on my rear drum brakes because believe it or not, a different Toyota dealership from December 2021 told me I needed new ones. I even showed Tim the video that this Toyota dealership provides when they do complimentary multi-point inspections; it still turned out I didn't need new drums. I still find it weird that one Toyota dealership says I need this, but then another says that I don't. After all repairs were done, I was checked out by a Jon because Tim left for the day. Jon didn't even good customer service skills. I also made sure they returned all parts back to me that they replaced so I could scrap for money, along with the tire I got replaced because I can just patch it up. Don't let them keep parts, especially a catalytic convertor! This is how they make extra money.

Jun 21, 2022 · Tomas Strouhal

Bob Calhoun and Shawn Heffron have been taken care of my car for a few years now and have done great! They give it to you straight and never try to scare you into getting more than what you need like other service centers. If you need your car serviced, there is no one better to go to than Shawn and Bob.

Nov 08, 2024 · Christopher Amici