Clear Vision Auto Glass

(20 reviews)

Auto Repair StationsMichiganOakland CountySouth Telegraph Road

Oakland County . Michigan

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  • Intro
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  • Location
  • Reviews
  • +1 248-247-0599
  • www.clearvision-autoglass.com
  • 2405 S Telegraph Rd, Bloomfield Township, MI 48302, USA

Operating Hours

Monday 8:00 AM - 6:30 PM
Tuesday 8:00 AM - 6:30 PM
Wednesday 8:00 AM - 6:30 PM
Thursday 8:00 AM - 6:30 PM
Friday 8:00 AM - 6:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed

Clear Vision Auto Glass Introduce

Within the specialized segment of the Auto Repair Stations category, Clear Vision Auto Glass focuses exclusively on the repair and replacement of vehicle glass. For local users, this specialization translates into expert service for everything from a minor windshield chip to a complete side window replacement. Unlike general auto repair shops that might handle a wide array of automotive issues, Clear Vision Auto Glass dedicates its expertise to glass, ensuring a high level of precision and quality in its specific field. They provide both the necessary goods (various types of auto glass) and the corresponding installation and repair services.

The environment at a Clear Vision Auto Glass facility, if they operate a physical shop, is typically clean, organized, and geared towards efficiency in handling auto glass. You would expect a professional setting with dedicated bays for vehicle entry and service. While the aesthetics might vary, the focus is on a streamlined process to minimize the time a customer's vehicle is off the road. More significantly, a key aspect of Clear Vision Auto Glass's operational environment often extends beyond a fixed location, as many auto glass specialists, including those with "Clear Vision" in their name, prioritize mobile service. This means their "environment" can also be your home, workplace, or another convenient location, as their technicians arrive in well-equipped service vehicles. This mobile approach underscores a commitment to customer convenience and accessibility, reducing the need for customers to travel to a shop.

The core services offered by Clear Vision Auto Glass are comprehensive, addressing all types of damage to a vehicle's glass. These services are delivered by trained technicians who specialize in the intricacies of auto glass installation and repair:

  • Windshield Repair: For small chips, cracks, or star breaks, Clear Vision Auto Glass can often repair the damage using specialized resin injection techniques. This process aims to prevent the damage from spreading, restore the structural integrity of the windshield, and improve visibility, often saving customers the cost and time of a full replacement.
  • Windshield Replacement: When damage to the windshield is too extensive for repair (e.g., large cracks, multiple chips, or damage in the driver's line of sight), a full windshield replacement is necessary. Clear Vision Auto Glass uses high-quality glass that meets or exceeds industry safety standards, ensuring a proper fit and optical clarity. They meticulously remove the old glass, prepare the frame, and install the new windshield with high-strength adhesives, allowing for safe drive-away times.
  • Side Window Replacement: This includes the replacement of door glass, quarter glass, and vent glass. Damage to these windows often occurs due to break-ins or accidents, and Clear Vision Auto Glass can quickly replace them, often cleaning up shattered glass from inside the vehicle's doors and cabin.
  • Rear Window Replacement: Replacement of the back glass, which often includes defroster grids and sometimes integrated antennas.
  • ADAS Calibration: A critical modern service for vehicles equipped with Advanced Driver-Assistance Systems (ADAS). Many new vehicles have cameras and sensors integrated into the windshield that control safety features like lane departure warning, automatic emergency braking, and adaptive cruise control. After a windshield replacement, these systems require precise recalibration to function correctly. Clear Vision Auto Glass would typically have the specialized equipment and training to perform these essential calibrations.
  • Mobile Service: A significant convenience feature, allowing technicians to perform repairs or replacements at the customer's preferred location, whether at home or work. This minimizes disruption for the vehicle owner.

Several key features highlight Clear Vision Auto Glass's commitment to quality and customer service:

  • Specialized Expertise: Their exclusive focus on auto glass means their technicians are highly skilled and knowledgeable in this specific field, understanding the nuances of different vehicle makes and models.
  • Quality Materials: They typically use high-quality auto glass that adheres to or surpasses OEM (Original Equipment Manufacturer) specifications, ensuring durability, safety, and proper fit. Adhesives used are also high-grade to ensure structural integrity.
  • Insurance Claim Assistance: Clear Vision Auto Glass often works directly with most major insurance companies, assisting customers with the claims process. This can include verifying coverage, submitting paperwork, and handling direct billing, simplifying a potentially complex process for the customer.
  • Mobile Service Convenience: The availability of mobile service is a significant advantage, saving customers time and providing flexibility. This is particularly valuable when a vehicle is not safe to drive due to damaged glass.
  • Warranty: Reputable auto glass companies like Clear Vision Auto Glass generally offer a warranty on their workmanship and materials, providing peace of mind and assurance of quality.
  • Quick Turnaround: Their services are designed for efficiency, aiming to complete repairs and replacements as quickly as possible to get vehicles back on the road safely.
  • Customer-Centric Approach: Reviews often suggest a focus on clear communication and a professional approach to customer interactions.

Regarding promotional information, Clear Vision Auto Glass, like many service providers, utilizes various offers to attract and retain customers. While specific promotions will vary based on current marketing campaigns and regional strategies, common types of deals you might encounter include:

  • Deductible Wavier/Assistance: For insurance claims, especially for windshield repairs, they might offer to waive or reduce the customer's deductible, making the out-of-pocket cost minimal or even zero for eligible claims.
  • Cash Discounts: For cash-paying customers (those not going through insurance), there might be percentage-based or flat-rate discounts on services.
  • Online Scheduling Incentives: Sometimes, a small discount or added benefit is offered for customers who schedule their service online through the company's website.
  • Free Mobile Service: While often a standard feature, it's frequently highlighted as a benefit, emphasizing the cost savings and convenience compared to other providers who might charge for mobile service.
  • Referral Programs: Occasional promotions for existing customers who refer new clients, providing a discount on future services or a small incentive.
  • Seasonal Offers: Promotions might be tied to specific times of the year, such as discounts on windshield checks before winter to ensure visibility, or special offers on side window replacements during periods prone to break-ins.

To find the most current and specific promotional information, local users should visit the official Clear Vision Auto Glass website or contact their local branch directly. By focusing on expert glass services, offering mobile convenience, and assisting with insurance claims, Clear Vision Auto Glass aims to be a reliable and accessible solution for all auto glass repair and replacement needs in the community.

Clear Vision Auto Glass Location

Clear Vision Auto Glass Customer Reviews

Samuel and Jordan were very helpful! My rear-view mirror broke and I needed the whole windshield replaced. Sam was able to get my deductible waived and they got everything replaced within the hour. I'm thankful for their help and for how quick everything was! Thank you guys so much!

May 14, 2025Chelsea D

I recently had a highly negative experience related to a windshield replacement for a loaner vehicle obtained from Suburban Chrysler Dodge Troy which they contract through Clear Vision Auto Glass. While using the loaner, the windshield sustained a chip, and I understand I was responsible for the repair costs. However, the way the situation was handled by an employee named Sam (Clear Vision) at the dealership was completely unacceptable and unprofessional. Upon returning the vehicle, I was informed I needed to pay $1365.80 for a new windshield. Sam's demeanor throughout this process was incredibly unempathetic. He repeatedly emphasized how expensive the windshield was, making an already stressful situation worse. Most disturbingly, Sam took me into a private room and shut the door to discuss the payment. This felt intimidating and highly inappropriate. He continued to stress the cost and incorrectly told me that my auto insurance would simply reimburse me for the expense, failing to mention that this would require filing a claim, potentially impacting my rates. I felt pressured and essentially trapped, as it was made clear I couldn't leave until the $1365.80 was paid in full. Only after I provided my credit card and the charge was processed was I allowed to leave the room and the dealership. While I acknowledge my responsibility for the damage, the lack of empathy, the high-pressure tactics, being isolated in a room, the constant reminders of the cost, and the misleading information about insurance reimbursement made this a terrible customer service experience. I have never experienced anything like it and hope to never again.

Apr 25, 2025Chris Cicotte

Highly highly and I cannot stress enough how highly I recommend this company for all your glass needs everything was done to perfection, no doubt the best service I have ever received. Call them or go to one of their locations in the dealership and you will see for yourself! Where do I start, well let鈥檚 start with these one star reviews because I think that they were just having bad days which is no reason to leave a bad review, I鈥檓 looking at you jovinne and Kaitlyn 馃憖. Let鈥檚 break this down, first I got in contact with this company through my dealership, a completely dependent business away from the dealership, I think it鈥檚 wonderful the dealerships have these guys checking and giving accurate information about your windshield. My appointment was made the next day, I mean these guys walked me through the insurance. The only think I had to do was give the insurance company my name and approve the work. THATS IT! They handled the rest. I got a text the next day saying where to go when I came back to have it replaced! I mean the lever of service so far is by far the best I鈥檝e ever seen. Everyone from the initial person to tell me about the service to the actual tech doing the work was super helpful and wonderfully nice, I mean I just don鈥檛 understand the TWO one star reviews. That鈥檚 how you know they were just having a bad day when they wrote the review.

Feb 07, 2025Seth Kuerbitz

Wow! Where do I start? I was introduced to Clear Vision Auto Glass by a representative at the dealership in Farmington. They seemed informative and helpful, guiding me on adding coverage to my insurance. When I had a cracked windshield, I decided to go with Clear Vision based on that initial interaction. However, things quickly went downhill. Instead of handling the replacement themselves, Clear Vision sent me to a third party. Fine, no problem. Both the representative and the owner, Sam, knew my insurance required the windshield to be recalibrated. But once the third party finished, they told me the windshield failed to recalibrate. They said their job was only to replace the windshield and that I should contact Sam about the recalibration. When I reached out to Sam, he told me to take my car to the dealership. We scheduled an appointment, which he canceled. The next appointment was also canceled due to his anniversary. He reluctantly offered to pay the $100 out-of-pocket fee, making sure to emphasize how he was going out of his way for me. Then he told me my camera was broken. How is that my responsibility when it was working fine before their third party replaced the windshield? I shouldn't have to pay anything out of pocket. The camera worked before they touched it, so any issues should be on Clear Vision or the third party they used. Sam told me to make an appointment with the dealership, which requires me to authorize a $350 diagnostic fee. Why should I pay more when Clear Vision was already paid $1,300 to replace and recalibrate the windshield, which they failed to do? The last conversation I had with Sam was infuriating. He was incredibly rude, showing complete disregard for my issue now that the $1,300 payment had cleared. I'm extremely disappointed with how I was treated and how the job was mishandled. I have to pay out of pocket for something that should have been covered. I've already contacted Progressive, and I will be pursuing this further. I also plan to use my platform to ensure others avoid this company. Do not recommend.

Jun 10, 2024Jovonnie Storey

Sam and crew did an excellent job of replacing my cracked windshield. There was a minor issue with the tent, but Sam went out of his way to correct the problem and make things 100% correct. Gotta love when a business stands behind their work. Highly recommend.

Apr 07, 2024Jason Henderson