Chevrolet Service

Located at 768 Allegheny Blvd, Franklin, PA 16323, USA, Chevrolet Service is the dedicated service department of A. Crivelli Chevrolet, a prominent automotive dealership in the Franklin, PA, area. As a certified "Auto Repair Station" directly affiliated with the Chevrolet brand, this service center offers specialized expertise and resources specifically tailored for Chevrolet vehicles, while also accommodating other makes. It serves as a comprehensive hub for maintenance, diagnostics, and repairs, ensuring vehicles perform optimally and retain their value.

As a dealership service center, Chevrolet Service at A. Crivelli Chevrolet typically boasts a well-maintained and modern environment. The facility is equipped with state-of-the-art diagnostic tools and specialized equipment designed to handle the intricate systems of contemporary Chevrolet models. Service bays would be clean, organized, and efficiently laid out to facilitate quick and accurate repairs. The waiting area for customers is usually comfortable, often featuring amenities such as complimentary Wi-Fi and coffee, recognizing that customers often spend time waiting during their vehicle's service. The overall environment is designed to reflect the professionalism and standards associated with a reputable automotive brand and dealership, aiming to provide a seamless and pleasant experience for vehicle owners.

Chevrolet Service at A. Crivelli Chevrolet offers a wide array of services, focusing on adherence to manufacturer specifications and the use of authentic parts. Their offerings, as expected from a certified "Auto Repair Station," include:

• Chevrolet Certified Service: Technicians are specifically trained to understand the exact needs of Chevrolet cars, trucks, and SUVs, ensuring repairs and maintenance are performed according to factory standards.
• Multi-Point Vehicle Inspection: A thorough assessment of critical vehicle components, including tires, wiper blades, fluid levels, brakes, and battery, to proactively identify potential issues and ensure overall vehicle health.
• Routine Maintenance: Essential services such as regular oil changes, filter replacements, and fluid checks, vital for the longevity and performance of the vehicle.
• Brake System Services: Comprehensive inspection, repair, and replacement of brake components to ensure reliable stopping power.
• Tire Services: Including tire rotations, balancing, and the sale and installation of new tires, often accompanied by a price match guarantee.
• Battery Testing and Replacement: Ensuring reliable starting power and electrical system functionality.
• Advanced Diagnostic Services: Utilizing specialized equipment to accurately diagnose complex mechanical and electrical issues.
• GM Genuine Parts & ACDelco Parts: A key advantage of a dealership service center is the use of genuine OEM parts, which are designed to fit and function perfectly with Chevrolet vehicles, ensuring durability and performance. They are equipped to quickly order any part not in their immediate inventory.
• Warranty Work: As a certified dealership, they are authorized to perform warranty repairs on Chevrolet vehicles.
• Pennsylvania State Inspections: Given their location, it is highly probable they conduct state-mandated safety and emissions inspections.

The emphasis on "Nobody Knows Your Chevrolet Like We Do" highlights their specialized knowledge and commitment to maintaining the integrity of Chevrolet vehicles.

Several features distinguish Chevrolet Service at A. Crivelli Chevrolet, as reflected in customer feedback, which rates them highly:

• Certified Expertise: Their technicians are factory-trained and Chevrolet Certified, providing a level of specialized knowledge that independent shops may not possess. This ensures that repairs adhere to the highest manufacturer standards.
• Genuine Parts Usage: The commitment to using GM Genuine Parts and ACDelco Parts means customers receive components specifically designed for their vehicles, contributing to reliability and safety.
• Customer Communication: Reviews frequently praise their communication, stating they "communicate any needs before doing work" and "explain things when I have questions." This transparency builds trust and ensures customers are informed throughout the service process.
• Efficiency and Timeliness: Customers often note that "Service was quick," "Appointment was efficient and performed in a timely manner," and "Took care of my problem in a timely manner." This focus on efficiency minimizes inconvenience for vehicle owners.
• Customer Satisfaction: With a high overall rating and numerous positive reviews, A. Crivelli Chevrolet's service department demonstrates a strong commitment to customer satisfaction. Many customers express being "completely satisfied as always" and would "highly recommend" them.
• Problem Resolution: They are adept at accurately diagnosing issues, such as a "bad wheel bearing," and efficiently repairing them. They also strive to address customer concerns even when issues are tricky, as noted with an emissions control system problem being resolved to "complete satisfaction."
• Convenience and Amenities: The provision of a "loaner when we needed it" and "free coffee" contributes to a positive service experience. They also offer flexible scheduling and are willing to work around customer schedules.

While some reviews mention minor communication lags for part orders or ongoing issues for certain complex problems, the overall sentiment highlights their consistent efforts to provide excellent service.

A. Crivelli Chevrolet Service actively promotes its certified expertise and use of genuine parts. They offer "Service Specials" and a "Tire Price Match Guarantee," providing value to customers. Their website also allows for online service scheduling, making it convenient for customers to book appointments at their leisure.

Customers can contact Chevrolet Service at A. Crivelli Chevrolet through their dedicated phone numbers. The sales department can be reached at (814) 209-7344 or (814) 437-3068, which would also likely direct to service inquiries. Their physical address at 768 Allegheny Blvd, Franklin, PA 16323, USA, makes them a central and easily locatable service destination in Franklin. They have extended operating hours during weekdays and are open on Saturdays, providing flexibility for customers to schedule service around their busy lives:

• Monday: 8:00 AM - 8:00 PM
• Tuesday: 8:00 AM - 5:00 PM
• Wednesday: 8:00 AM - 5:00 PM
• Thursday: 8:00 AM - 8:00 PM
• Friday: 8:00 AM - 5:00 PM
• Saturday: Closed (Note: Some online sources show Saturday service hours, so it's advisable to confirm.)
• Sunday: Closed

In conclusion, Chevrolet Service at 768 Allegheny Blvd, Franklin, PA, operated by A. Crivelli Chevrolet, stands as a highly competent and customer-focused "Auto Repair Station." With its certified technicians, commitment to genuine parts, comprehensive service offerings, and strong emphasis on communication and efficiency, it provides reliable and professional care specifically for Chevrolet vehicles, making it a trusted choice for vehicle owners in the Franklin area and beyond.