Carquest Auto Parts - GLENS FALLS AUTO & MARINE

Carquest Auto Parts - GLENS FALLS AUTO & MARINE ico

(36 reviews)

Auto Repair StationsNew YorkWarren CountyGlens FallsDix Avenue

Warren County . New York

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Operating Hours

Monday Closed
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Carquest Auto Parts - GLENS FALLS AUTO & MARINE Introduce

For local users in the Glens Falls, NY region, Carquest Auto Parts - Glens Falls Auto & Marine stands as a crucial resource within the "Auto Repair Stations" platform category, though its primary function is as a comprehensive auto parts store. While not a traditional mechanical repair shop, its provision of parts and associated services makes it an indispensable partner for both DIY enthusiasts and professional auto repair facilities. Carquest, as a national brand, is known for supplying a wide array of aftermarket auto and truck parts, and this specific location extends its offerings to include marine components, catering to a broader segment of the community. This introduction will detail the environment, services, key features, and any available promotional information, based on publicly accessible data about Carquest as a whole and the nature of such parts stores.

Environment and Customer Experience

The environment at a Carquest Auto Parts store like Glens Falls Auto & Marine is typically characterized by an organized and well-stocked retail space. Aisles are filled with a vast inventory of automotive parts, accessories, chemicals, and tools, designed for easy navigation by both professional mechanics and individual consumers. The staff, often described as knowledgeable and helpful, are a key component of the customer experience. They are available to assist customers in finding the correct parts, offering advice on repairs, and answering technical questions.

The customer experience at Carquest Auto Parts - Glens Falls Auto & Marine is geared towards convenience and efficiency. For professional customers, Carquest offers services like WebLink v2, an all-in-one capability designed to streamline operations, allowing access to pricing and on-hand information, and integrating with leading Shop Management Systems. This focus on technological solutions helps professional repair shops manage their orders and inventory more effectively. For all customers, the emphasis is on getting the right part the first time, minimizing downtime and frustration.

The store aims to be a reliable partner, whether a customer is performing a complex engine swap or simply needs to replace a wiper blade. This commitment to service is reflected in customer testimonials for similar Carquest locations, which often praise the staff for being "friendly and helpful" and providing "great customer service." The environment fosters a sense of trust, as customers rely on the store's expertise to get their vehicles back on the road safely and efficiently.

Services Offered

While Carquest Auto Parts - Glens Falls Auto & Marine primarily sells automotive and marine parts, it also offers a variety of services that complement the "Auto Repair Stations" category, directly supporting both DIY repairs and professional garages. These services include:

  • Extensive Parts Inventory: This is their core offering. They provide a vast selection of automotive aftermarket parts for various makes and models of cars, trucks, and SUVs. This includes components for engines, brakes, suspension, electrical systems, cooling systems, exhaust, and more.
  • Marine Parts and Supplies: A distinguishing feature for Glens Falls Auto & Marine is its offering of parts and supplies specifically for marine applications, catering to boat owners in the Glens Falls area.
  • Battery Testing & Sales: They offer free battery testing for a wide range of vehicles. If a new battery is needed, staff can assist in finding the right replacement and may even offer installation services (though specific installation availability can vary by store).
  • Check Engine Light Testing: Utilizing diagnostic scanners, staff can scan and read Check Engine Light codes for free. This service provides a report of codes and potential fixes, helping customers diagnose issues before purchasing parts or seeking professional repair.
  • Used Oil & Battery Recycling: They provide a valuable free recycling service for used motor oil, transmission fluid, gear oil, oil filters, and dead batteries, promoting safe and environmentally responsible disposal.
  • Headlight and Wiper Blade Installation: Often, with the purchase of new headlight bulbs or wiper blades, staff can provide free installation on many vehicles, offering a convenient service for quick replacements.
  • Loaner Tool Program: This is a significant benefit for DIY mechanics. Carquest stores typically offer a Loaner Tool Program, allowing customers to rent specialized tools for specific repairs (e.g., spring compressors, steering wheel pullers) with a refundable deposit.
  • Hydraulic Hose Assemblies: Some Carquest locations, particularly those serving professional and industrial clients, can create custom hydraulic hose assemblies, a crucial service for various machinery and heavy-duty applications.
  • Custom Paint Mixing: For collision repair or touch-ups, some Carquest locations offer custom automotive paint mixing services, allowing customers to get a perfect color match for their vehicle.
  • Drum & Rotor Resurfacing: Selected locations may offer in-store brake drum and rotor resurfacing, helping customers save money by machining existing components rather than buying new ones.
  • Professional Solutions & Shop Management Systems Integration: Carquest provides tools and services for professional mechanics, including integration with leading shop management systems to streamline ordering and inventory. They also offer a VIN Decoder for quick vehicle lookups.
Key Features and Differentiators

Carquest Auto Parts - Glens Falls Auto & Marine differentiates itself through a combination of extensive inventory, valuable services, and a customer-focused approach:

  • Broad Inventory & Marine Specialization: The wide selection of parts for both automotive and marine applications sets them apart, making them a comprehensive source for local residents. Their affiliation with the Carquest brand ensures access to a vast network of products.
  • Expert Staff & Technical Support: The knowledge and helpfulness of the team members are frequently highlighted. They provide not just parts, but also valuable advice and technical assistance, which is crucial for both DIYers and smaller repair shops.
  • Free Diagnostic & Recycling Services: The provision of free battery testing, Check Engine Light scanning, and recycling services for used oil and batteries adds significant value, making it easier and more environmentally friendly for customers to maintain their vehicles.
  • Loaner Tool Program: This program is a major benefit for home mechanics, allowing access to expensive specialized tools without the need for purchase, thereby reducing repair costs and enabling more complex DIY projects.
  • Support for Professionals: Services like WebLink v2, VIN Decoder, and Shop Management System integration demonstrate Carquest's commitment to supporting professional repair businesses, streamlining their operations and enhancing efficiency.
  • Convenient Access: Stores typically offer convenient hours and easy accessibility, ensuring that parts and services are available when needed. Some locations may offer options like same-day in-store pickup for online orders.
  • Reputation and Trust: As part of the national Carquest network, Glens Falls Auto & Marine benefits from a strong brand reputation for quality parts and reliable service, fostering trust among customers.
Promotional Information

Carquest Auto Parts, including its Glens Falls Auto & Marine location, often runs various promotions and loyalty programs, catering to both retail and professional customers:

  • ProRewards Program: This is an industry-leading loyalty program specifically for professional customers. It rewards purchases made in-store, online, or by phone. Rewards are tracked automatically and can be redeemed for prizes including gift cards, trips, sporting events, outdoor gear, and electronics. This program also grants access to exclusive promotions for members.
  • National & Local Sales Flyers: Carquest frequently offers promotional sales flyers featuring discounts on popular parts, maintenance items, and accessories. These are often available in-store or through online circulars.
  • Manufacturer Rebates: They often participate in manufacturer rebate programs for specific parts (e.g., batteries, brakes, filters), providing additional savings after purchase.
  • Seasonal Promotions: Common seasonal deals might include discounts on winter-related items (antifreeze, snow brushes) or summer maintenance essentials (AC recharge kits, cooling system components).
  • Online Discounts & Coupons: Customers may find online coupons or special discounts for purchases made through the Carquest website or app, including options for in-store pickup.
  • Free Services: While not a discount on products, the consistently offered free services (battery testing, Check Engine Light scanning, recycling, wiper/headlight installation with purchase, loaner tools) are significant value propositions that act as ongoing promotions, saving customers money on diagnostics and basic maintenance.

For the most current and specific promotional information, local users in the Glens Falls area are highly encouraged to visit the Carquest Auto Parts - Glens Falls Auto & Marine store directly, check their local Carquest website, or inquire with the staff. Promotions can change frequently and may have specific terms and conditions.

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Carquest Auto Parts - GLENS FALLS AUTO & MARINE Customer Reviews

Guy didnt want to help me get vet discount, would not help with battery. Will never spend my money here again, do NOT go here

Nov 22, 2023 · Stacy Salientian

Great! Needed windshield wipers for my F150. Got a nice pair & they put them on for me! Thank you!

Feb 04, 2021 · Valerie H

Didn't have what I needed but sent me to a place that did.

Jun 17, 2024 · Quarry House Retreat

I have a 1966 Lincoln Continental. Soon as you tell most part stores the model and year some pimple face kid tells me "sorry our software doesn't go back that far !" Thank God for these guys that said they can make it happen and hook me up! Old School service! They will get all my Business because they get the job done grab a BOOK and look it up!

Oct 22, 2018 · Ghost Rider

Been doing business with Steve for over 15 years. Great people, great prices.

Sep 01, 2021 · JOHN FITZGERALD