CardinaleWay Mazda Service Department Las Vegas

Second time buying a car at CardinaleWay Mazda and their undivided service and doing their best working on a good deal for me make me giving them 5 stars!

Aug 22, 2023 · Daniel Ely

Nick is doing great! They do everything possible to ensure my Mazda 6 is running smoothly!! The service plan covers everything I need done so I come in every 6 months or so and they make her like new. 😊😊😊

Mar 24, 2023 · M. Flash

Shane was the absolute best! Explained every step of the way when I came in to get a lease and he was super patient and made sure to answer all our questions with expertise. He did his best to get us the best price possible and made us feel comfortable throughout the whole lease process. Highly recommend coming here, the team is great and the service really is top tier!

Jun 22, 2024 · Shai Siegel

Do NOT come here. Deception and dishonesty is their bread and butter. 1. They intentionally ran my credit multiple times (8 emails about it) just for it to drop 30 points and be told my credit was not as good as I thought it was, and why they could not offer me a better deal. 2. Drafted the financial terms of the offer a few times. Led me to believe they had lowered the price, but INCREASED the interest rate and length of the loan, thinking I wouldn't notice. 3. Was given a backhanded compliment about my negotiation skills, bragging to me that other people had been sold cars at a much higher price because they didn't negotiate. 4. Not once at any point, did the any of 3 salesman I've met here discuss the car's mpg, cylinders, horsepower, safety features, the buttons on the steering wheel, nothing. Assuming that I as a woman did not have the intellectual capacity to contemplate such matters? They only ever encouraged me to test drive to see if I "liked the look and feel of the car", as if all to a woman's life is looks and feels? 5. If you are a woman, and you are working with a male salesman, they start acting weird like they're trying to indoctrinate you, flirt with you, say things like "we've spent all day on this" and show visible upset to pressure you. A respectable, grown man would never conduct himself this way with another respectable, grown man. I am beyond grateful I made every mistake possible here at CardinaleWay Mazda and now know not to repeat them as I continue my car buying journey.

Jan 01, 2024 · Alfred Pennyworth

The service department is always nice here. I've never had any problems and they have never been pushy at all. I've had Mazda's all my life(929,626,2 tributes, CX-5)and they are extremely reliable cars. As long as you take care and get them serviced. They will last over 200,000 miles, mine have.

Jan 27, 2024 · Sonya Garza

The integrity of there service dept at this dealership has gone down. I went in for a routine oil change and The service advisor Lindsey was telling my wife and I that our car was in need of brake service my self being mechanically inclined went to check them the same day after the service was done and there was absolutely nothing wrong with them. Now I believe the service dept was just trying to scam me for money on a service that was not needed. I will not be going back to cardinaleway Mazda I had full confidence and trust in this service dept but not anymore. I know I’m only one person and it won’t change much for them losing a customer. I reached out on a survey they sent me and not one person cared to reach out to me. Those of you who decide to go here for service beware of what they try to get you to do on your vehicle.

Mar 02, 2025 · Bo