Caliber Collision

Caliber Collision ico

(282 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyHatboroSouth York Road

Montgomery County . Pennsylvania

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Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

Located at 332 S York Rd, Hatboro, PA 19040, USA, Caliber Collision is a leading name in auto body and collision repair. As a prominent establishment in the "Auto Repair Stations" category, this facility focuses specifically on restoring vehicles to their pre-accident condition, offering a comprehensive range of services for post-collision needs. For inquiries or to schedule an appointment, you can contact them at (215) 907-3168 or via mobile at +1 215-907-3168.

Caliber Collision, as a nationally recognized chain, brings a high level of professionalism, advanced technology, and standardized processes to the local Hatboro community. Their core mission is to "Restore the Rhythm of Your Life®" by providing efficient, high-quality repairs that get you back on the road safely and quickly. Unlike general mechanical repair shops, Caliber Collision specializes in bodywork, paint, and structural repairs that result from accidents, ranging from minor fender benders to more significant damage. They are often a preferred partner with major insurance carriers, streamlining the claims and repair process for their customers.

Environment and Customer Experience

The environment at Caliber Collision is consistently described as professional, organized, and customer-focused. Customers frequently highlight the helpfulness and friendliness of the staff, emphasizing that everyone at the Hatboro location is "very nice and professional." The company's commitment to communication is a significant aspect of their customer experience; they are known for keeping clients informed throughout the repair process, from initial estimates to completion updates. This transparency, combined with a supportive attitude, aims to alleviate the stress often associated with vehicle accidents. The facilities are typically modern and well-maintained, equipped to handle complex collision repairs effectively. The smooth coordination of logistics, such as rental car pick-up and drop-off, further enhances the overall customer journey, making the post-accident process as seamless as possible.

Services Offered

Caliber Collision offers a specialized suite of services centered around auto body and collision repair. While not a traditional mechanical repair shop for engine tune-ups or oil changes, their expertise lies in restoring the aesthetics and structural integrity of a vehicle after an accident. Key services include:

  • Collision Repair: This is their primary service, covering all aspects of repairing accident-damaged vehicles, from structural realignments to panel replacement and intricate bodywork. Their I-CAR certified teammates and use of state-of-the-art equipment ensure repairs meet manufacturer guidelines.
  • Paint Repair and Restoration: They excel at restoring vehicle paint to its original factory finish, meticulously matching colors and applying multiple coats for a flawless appearance. This includes body smoothing, sanding, primer, paint, and clear coat application.
  • Dent Removal: This encompasses both traditional dent repair for larger damage and paintless dent repair (PDR) for smaller dings and hail damage, which is a quicker and often less costly method that doesn't disturb the original paint.
  • Auto Glass Repair and Replacement: Caliber provides comprehensive services for damaged vehicle glass, including windshields, side windows, and rear windows, ensuring safety and structural integrity are restored. Their AGSC certified technicians are trusted by leading vehicle manufacturers.
  • Fender Repair: Specific repair and replacement services for damaged fenders.
  • ADAS Calibration Services: With modern vehicles featuring advanced driver-assistance systems (ADAS), Caliber Collision is equipped to recalibrate these crucial safety systems after repairs, ensuring they function correctly.
  • Fleet Services: They also offer specialized services for fleet vehicles, helping businesses keep their operations running smoothly.
  • Insurance Claim Assistance: Caliber Collision frequently works directly with major insurance carriers as a pre-approved partner, simplifying the claim process for customers and ensuring a smooth transition from accident to repair.
Features and Distinctive Qualities

Caliber Collision in Hatboro boasts several distinctive features that make it a top recommendation for collision repair:

  • High-Quality Restoration: Customers consistently praise the quality of the repairs, noting that the vehicle looks "brand new" or that "you can’t even tell there was any damage." This commitment to restoring cars to their pre-accident condition is a hallmark of their service.
  • Speed and Efficiency: Repairs are often completed remarkably quickly, as highlighted by a customer whose vehicle was finished in "just a few days." This efficiency minimizes the inconvenience of being without a vehicle.
  • Professional and Friendly Staff: The consistent mention of "very nice and professional" staff, including specific shout-outs to individuals like Yamil, underscores their commitment to excellent customer service.
  • Seamless Insurance Coordination: Their status as a pre-approved partner with major insurance carriers significantly simplifies the often-complex insurance claim process for customers.
  • Rental Car Convenience: The ease of rental car pick-up and drop-off with partners like Enterprise directly at their location adds immense value and convenience for customers.
  • Transparent Quoting and Pricing: Customers appreciate that "all information was provided in the quote ahead of time" and that prices are "reasonable," fostering trust and transparency.
  • Limited Lifetime Warranty: Caliber Collision stands behind their work with a written limited lifetime warranty on repairs, providing long-term peace of mind to their customers. This warranty is typically honored at any Caliber location.
Promotional Information and Value Proposition

Caliber Collision's promotional appeal is built on its promise of high-quality, efficient, and hassle-free collision repair. While specific seasonal discounts may not be the primary focus, their inherent value proposition is strong. The "reasonable prices" combined with "quick, excellent, high quality work" provide a compelling reason for customers to choose them. The company's commitment to getting vehicles "back to a brand new look" and offering a "lifetime warranty" on their repairs serves as a powerful testament to their confidence in their workmanship. Furthermore, their seamless integration with insurance companies and convenient rental car services act as significant value-adds, reducing the burden on the customer during a stressful time. The consistent positive testimonials and high recommendations from satisfied customers, who explicitly state they would "definitely recommend" or "highly recommend" Caliber Collision, are the most effective form of promotion, demonstrating the tangible benefits and peace of mind they deliver.

Caliber Collision Photos

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Caliber Collision Location

Caliber Collision Customer Reviews

My vehicle was rear ended by another driver a few weeks ago and I used Caliber Collision for the repairs. I worked with Yamil who was great. Everyone there was very nice and professional, and the repair was so fast! It was finished in just a few days. They also made rental car pickup and drop off with Enterprise super easy. You can’t even tell there was any damage to the vehicle, it looks great. Hopefully I won’t have a reason to use them again, but if I ever have any future damage I’ll definitely use them! I highly recommend this Caliber Collision location.

Apr 09, 2025 · Alyssa Morley

We were sent here by State Farm after a minor fender bender for repairs. They were quick and efficient and kept us informed. We had some other touch-up work done on some scratches that occurred over the years and had some molding replaced that had dried out and cracked. They restored my car to a brand new look. Their prices were reasonable and all information was provided in the quote ahead of time. For quick, excellent, high quality work I would definitely recommend Caliber Collision.

Apr 21, 2025 · Mark Grande

I was incredibly impressed with Yamil from Caliber Collision, after my recent car accident. From the initial estimate to the final repairs, the entire process was seamless and professional. * Friendly and knowledgeable staff: Everyone I interacted with, from the receptionist to the technicians, was friendly, helpful, and knowledgeable. They patiently answered all my questions and kept me updated on the progress of the repairs. * High-quality work: The repairs were completed to the highest standards. My car looked as good as new, and I felt confident in the quality of the work. * Excellent communication: The body shop kept me informed throughout the entire repair process. They provided me with regular updates and answered all my questions promptly. * Quick turnaround time: The repairs were completed on time. I was able to get my car back on the road quickly and efficiently. I highly recommend Caliber to anyone in need of auto body repair. They are a top-notch shop with excellent customer service and high-quality workmanship.

Dec 19, 2024 · Vasile

At first I gave a 5 start review. My car was "fixed" pretty quickly. I had to get the inner fender liner replaced ... Then ONE week after getting my car back while I was driving the inner fender liner fell off while I was driving. I called the auto body shop to get the part replaced since its been one week but I have been getting a hard time. I have to take a half day at work and pick kids up early from school so they can look at it. They should be more accommodating since its their mess up since clearly the part was not put on correctly!

Mar 26, 2025 · Chelsea Kajkowski

My daughter and 1 were in an accident 12/12/24. My car was BRAND NEW hen the accident occurred, literally only had it for 3 months. My was taken to this location 12/16/24. I met Val and he explained all the steps they would take with my car. He sent me text messages every Tuesday and Thursday. And he did just that! I have never had such a great experience in dealing with any car repair. My car was not completely repaired until 1/24:25 due to the amount of damage. I had a rental car. Val called me and informed me that my car was fully repaired and if I was in the rental they would take care of it of returning it to Enterprise. I was AMAZED. Every single person in this location that I interacted with was Kind and courteous. Even when the reception took my deductible payment she apologized for me even having to pay it. My experience was nothing but the BEST!

Jan 25, 2025 · Julia Vaughn