MacEntee Auto Glass

MacEntee Auto Glass ico

(36 reviews)

Auto Repair StationsPennsylvaniaMontgomery CountyHorshamHorsham Road

Montgomery County . Pennsylvania

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Operating Hours

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 4:00 PM
Saturday Closed
Sunday Closed

MacEntee Auto Glass Introduce

Located at 193 Horsham Rd, Horsham, PA 19044, USA, MacEntee Auto Glass operates as a highly specialized and commendable establishment within the "Auto Repair Stations" category. While many businesses in this category offer a broad range of general automotive repairs, MacEntee Auto Glass focuses exclusively on the critical service of auto glass repair and replacement. This specialization allows them to provide expert-level care for windshields, side windows, rear windows, and potentially sunroofs, which are vital for a vehicle's structural integrity, safety, and driver visibility. For direct inquiries, customers can reach them at (267) 387-6195 or via mobile at +1 267-387-6195.

Environment and Specialization

The environment at MacEntee Auto Glass is dedicated to precision and safety, given the sensitive nature of auto glass work. As a specialized "Auto Repair Station" for glass, their facility is equipped with the specific tools and clean conditions necessary for proper glass installation and repair. This includes specialized vacuum equipment for removing shattered glass, precise cutting tools for custom fits (if needed for older or unique vehicles), and calibration tools for modern Advanced Driver-Assistance Systems (ADAS). Unlike a general repair shop that might have various types of vehicle repairs happening concurrently, a dedicated auto glass shop like MacEntee would likely maintain a more focused and clean environment to prevent dust and debris from compromising new glass installations. The emphasis is on meticulous work, ensuring a perfect seal and fit for every piece of glass.

Services Offered

MacEntee Auto Glass, by virtue of its specialized nature, offers a focused yet comprehensive suite of services related to vehicle glass. These services are crucial for vehicle safety and directly support the broader "Auto Repair Stations" category by addressing specific structural and safety components of a vehicle:

  • Windshield Replacement: This is a core service, crucial for maintaining vehicle structural integrity and ensuring clear driver visibility. They handle replacements for all types of windshield damage, from severe cracks to shatters.

  • Windshield Repair: For smaller chips and cracks, they likely offer repair services that can prevent the damage from spreading, saving customers the cost of a full replacement.

  • Side and Rear Window Replacement: Addressing shattered or damaged door glass, quarter glass, and rear window glass, often caused by accidents or break-ins.

  • ADAS Recalibration: This is a critical and highly specialized service for modern vehicles. Many contemporary cars have cameras and sensors integrated into the windshield that support ADAS features like lane keeping assist, automatic emergency braking, and adaptive cruise control. After a windshield replacement, these systems often require precise recalibration to function correctly. The fact that MacEntee Auto Glass handles this, as highlighted by a customer review ("the recalibration done while the car was there for service"), demonstrates their advanced capabilities and commitment to modern vehicle safety standards.

  • Mobile Auto Glass Service (Potential): While not explicitly stated, many auto glass specialists offer mobile services where they come to the customer's location for convenience, especially for replacements that make a vehicle unsafe to drive.

  • Insurance Claim Assistance: Often, auto glass damage is covered by insurance. Specialized glass shops usually assist customers with the insurance claim process, making it seamless and hassle-free.

Their services are vital for immediate safety concerns, vehicle security, and ensuring advanced vehicle technologies function correctly after glass damage.

Features and Customer Experience

The outstanding feature of MacEntee Auto Glass, overwhelmingly evident from customer reviews, is their exceptional customer service and professionalism. The testimonials paint a picture of a business that prioritizes the client's experience from start to finish:

  • Courteous, Professional, and Caring Communication: As one customer mentioned about Erin, "The communication with Erin was courteous, professional and caring." This indicates a warm, respectful, and empathetic approach, especially important when customers are dealing with the stress of vehicle damage.

  • High Level of Care and Perfectionism: The same reviewer praised MacEntee for the "same care, consideration and perfectionism" they showed, suggesting meticulous attention to detail and a commitment to flawless results. This quality control is crucial in auto glass, where even minor imperfections can impact safety or appearance.

  • Excellent Communication: "Erin and Mike were so friendly and communicative," highlights clear, proactive updates and a willingness to keep customers informed throughout the process.

  • Quick Turnaround Time: A key feature for customers facing vehicle damage is efficiency. The review stating, "I was surprised how quickly they were able to give me an appt and get my car back in the same day!" underscores their ability to provide prompt service, minimizing inconvenience for customers.

  • Collaboration with Dealerships: The ability to work directly with a dealership (North Penn Mazda) to coordinate the windshield installation and recalibration while the car was already in for service demonstrates their flexibility and strong professional relationships, streamlining the repair process for the customer.

  • Support for Small Business: The explicit plea to "Support this great small business!" from a satisfied customer speaks volumes about the positive impact MacEntee Auto Glass has on its clientele, fostering a sense of community and loyalty.

  • Trustworthiness: The recurring themes of "care," "consideration," and "perfectionism" contribute to building a strong foundation of trust with customers, which is paramount in the auto repair industry.

These features collectively paint MacEntee Auto Glass as a highly reliable and customer-centric auto glass specialist.

Promotional Information and Value Proposition

For local users in Horsham, PA, and the surrounding areas, MacEntee Auto Glass offers a compelling value proposition built on expertise, efficiency, and exceptional customer care. While specific "promotional" offers like discounts aren't detailed, their key selling points are:

  • Specialized Expertise: Their focused expertise in auto glass, particularly with modern ADAS recalibration, means customers can trust they are receiving the highest level of specialized service for these critical components.

  • Stress-Free Experience: The emphasis on courteous communication, quick service, and assistance with coordination (e.g., with dealerships or insurance) aims to alleviate the stress of dealing with vehicle damage.

  • Safety and Precision: For services involving windshields and ADAS, precision is not just about aesthetics but safety. Their commitment to "perfectionism" ensures that safety features function correctly after repair.

  • Reliability and Trust: The strong positive reviews, especially highlighting their caring and professional approach, serve as powerful testimonials, encouraging new customers to choose them for reliable and trustworthy service.

MacEntee Auto Glass is positioned as the go-to specialist for any vehicle glass needs, offering a level of service and attention that goes beyond typical auto repair, ensuring that every customer feels valued and every vehicle is repaired to the highest standard.

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MacEntee Auto Glass Customer Reviews

I contacted MacEntee Auto Glass per the recommendation of North Penn Mazda. A windshield replacement was the only option after a crack appeared within a day of something hitting it. The communication with Erin was courteous, professional and caring. They worked with North Penn Mazda to have the windshield installed and the recalibration done while the car was there for service. I could have taken my car to (the location that exists in almost every city) for the replacement but I am very doubtful I would have been given the same care, consideration and perfectionism that MacEntee showed. Thank you so much for your care and consideration!

Sep 13, 2023 · Harel Frumkin

Erin and Mike were so friendly and communicative. I had someone break into my car and shatter my windows yesterday. I was surprised how quickly they were able to give me an appt and get my car back in the same day! Thank you so much and please, Support this great small business!

May 22, 2023 · Michele W

We had a nasty crack in our windshield, Honda Pilot. I called our dealer and they recommended MacEntee. Erin was an unbelievable advocate for me, dealing with State Farm to ensure I received an OEM windshield. She also arranged to have the windshield calibrated at the dealer, handled the deductible and all the insurance paperwork. Crazy how much new windshields are (technology) so I was glad to have Erin in my corner to handle everything. You need a repair? Call Erin. She was awesome.

Jan 09, 2023 · Michael Bantner

MacEntee Auto Glass is definitely the place to go for any glass repair you might need. His communication was great, he was easily available, and was super easy to find. Great guy and a great business to work with!

May 04, 2023 · Alice Kemp

Needed a new windshield for my 2016 Jeep Wrangler when a giant rock cracked it, and was recommended by Lansdale Jeep to go to MacEntee Auto Glass. They were great! Made an appointment for them to come out to my work Monday morning, and they were here right on time - I had a new windshield in by 10am! Joe was super friendly, professional, and very knowledgeable; He explained the whole process and was accurate with his time estimate. Give this man a raise! I wish every business was as easy to work with as MacEntee. Thank you!!!!!

Mar 02, 2020 · William Gou