Caliber Collision

Caliber Collision ico

(306 reviews)

Auto Repair StationsIllinoisCook CountyForest ParkDes Plaines Avenue

Cook County . Illinois

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  • Intro
  • Photos
  • Location
  • Reviews
  • +1 708-771-9000
  • www.caliber.com
  • 1045 Des Plaines Ave, Forest Park, IL 60130, USA

Operating Hours

Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed

Caliber Collision Introduce

Located at 1045 Des Plaines Ave, Forest Park, IL 60130, USA, **Caliber Collision** stands as a leading enterprise within the "Auto Repair Stations" category, specializing in comprehensive **collision repair services**. In the wake of vehicle accidents, Caliber Collision aims to "Restore the Rhythm of Your Life®" by providing high-quality repairs, seamless processes, and exceptional customer service, making a stressful experience as smooth as possible for vehicle owners.

The environment at Caliber Collision is designed for efficiency and customer comfort. While specific architectural details of the Forest Park location are not provided, as a large, nationwide collision repair company, Caliber typically operates modern facilities equipped with state-of-the-art technology for accurate diagnostics, precise bodywork, and expert painting. These facilities are generally clean, organized, and designed to accommodate vehicles of various sizes. They also typically include comfortable waiting areas for customers and often offer amenities to enhance the customer experience, such as complimentary shuttle services and potentially online scheduling tools. Their location on Des Plaines Avenue likely offers convenient access for residents and businesses in Forest Park and surrounding areas.

Caliber Collision offers a wide array of services, focusing primarily on the aftermath of vehicle accidents. Their comprehensive approach ensures that all aspects of vehicle damage are addressed, from structural integrity to cosmetic finish. Key services include:

  • **Collision Repair:** This is their primary service, addressing all types of damage resulting from vehicle impacts, from minor dents to major structural damage. They use industry-leading techniques and equipment to restore vehicles to their pre-accident condition.
  • **Paintless Dent Repair (PDR):** For minor dents and dings, including hail damage, PDR is an efficient and cost-effective method that repairs the metal without disturbing the original paint, preserving the factory finish.
  • **Auto Glass Repair and Replacement:** Recognizing the critical role of glass in vehicle safety and structure, Caliber offers windshield repair and replacement, as well as side and rear window services. This often includes mobile repair options for convenience.
  • **Advanced Driver-Assistance Systems (ADAS) Calibration:** With the increasing complexity of modern vehicles, Caliber ensures that after any repair involving ADAS components (often integrated into windshields or body panels), these safety systems are precisely recalibrated to manufacturer specifications. This is a critical step for modern vehicle safety.
  • **Hail Damage Repair:** Specialized techniques are employed to address hail damage, utilizing PDR for minor damage and traditional repair methods for more severe cases.
  • **Comprehensive Quality Control Checks:** After repairs are completed, vehicles undergo rigorous quality control inspections to ensure every aspect meets Caliber's high standards.
  • **Insurance Claim Assistance:** Caliber Collision is a pre-approved partner with all major insurance carriers. Their customer service representatives are adept at assisting clients through the claims process, working directly with insurance companies to streamline approvals and minimize hassle for the vehicle owner. This often includes preparing initial estimates and handling updates.

A defining feature of Caliber Collision, as highlighted by customer reviews, is their **professionalism and communication**. Customers consistently praise the "very friendly and attentive" staff who are "knowledgeable about their work." The commitment to keeping customers "communicated along the way" is a significant advantage, providing peace of mind during what can be a stressful time. This transparency ensures that vehicle owners are always informed about the status of their repairs, from the initial check-in to the final pick-up.

Another strong feature is the **quality and precision of their repairs**. Customers express being "pleased with the repairs done to my vehicle" and note that it was "repaired to the state it was in prior to the damage." The goal of restoring vehicles to their "pre-collision condition" is consistently met, which means not just fixing visible damage but ensuring structural integrity and proper functionality. This commitment to detail is backed by a **written limited lifetime warranty**, providing long-term assurance for the repairs performed at any Caliber location nationwide.

As an "Auto Repair Station" specializing in collision, Caliber Collision fills a critical need in the automotive service industry. They are the go-to experts for damage incurred from accidents, which requires a distinct set of skills, equipment, and certifications compared to general mechanical repairs. Their focus on restoring the vehicle to its pre-accident condition, including intricate bodywork, paint matching, and safety system recalibration, ensures that vehicles are not only aesthetically pleasing but also safe to drive after an incident. Their ability to work directly with insurance companies simplifies the process for the customer, making them a crucial link in the post-accident recovery chain.

In terms of promotional information, Caliber Collision leverages its **national brand reputation** and its commitment to customer satisfaction. Their website, and by extension, their local branches, often promote:

  • **Free Estimates:** Making it easy for customers to understand the scope and cost of repairs.
  • **Limited Lifetime Warranty:** A strong assurance of the quality and durability of their work.
  • **Seamless Insurance Process:** Highlighting their pre-approval with major insurance carriers and their ability to handle claims, reducing customer burden.
  • **Customer-Centric Approach:** Emphasizing their dedication to "Restoring the Rhythm of Your Life®" through transparent communication and a pleasant experience.
  • **Advanced Technology and Certified Technicians:** Promoting their use of state-of-the-art equipment and I-CAR certified technicians to ensure high-quality, manufacturer-spec repairs.

The positive customer reviews serve as powerful testimonials, reinforcing these promotional messages through authentic experiences. The phone numbers, (708) 771-9000 and mobile +1 708-771-9000, provide direct access for individuals to schedule appointments, get estimates, or inquire about their services. Caliber Collision in Forest Park, IL, exemplifies a modern, customer-focused collision repair facility dedicated to excellence and ensuring a smooth recovery process for vehicle owners after an accident.

Caliber Collision Photos

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Caliber Collision Location

Caliber Collision Customer Reviews

A very pleasant experience from the moment I brought my car in for the checkup until the moment I picked it up, already fixed. Everyone was very friendly and attentive, knowledgeable about their work. Many thanks to the entire Caliber Collision team.

Mar 26, 2025 · Rodrigo Sanchez

I am pleased with the repairs done to my vehicle. It was repaired to the state it was in prior to the damage. The staff was also professional and communicated along the way while completing the repairs. I have no complaints.

Mar 31, 2025 · Miche Caple

We had a flat during our lunch break, and Rodney was God sent! He’s such a sweetheart, and had the heart to turn around to help us. He did an excellent job and was very quick! I appreciate your help so much may God bless you always. ♥️

Oct 08, 2024 · Amanda Ortega

Terrible experience. Came in after a crash (went through my insurance) they reach out periodically with updates and that was appreciated. So my car was complete (outter body). I called the front desk and the gentleman stated that the car was indeed drivable, he even said they "test drove it on the eway". I asked the question again and also said if it's not drivable I can get it towed to the next shop.. he said he is positive it was drivable. So in the process of taking the car to the other shop (in China town) it broke down on me while on the eway and I nearly lost my life. Luckily I avoided the accident and got off the eway. That was very inconsiderate and unprofessional. Had I known the car wasn't drivable I would have just paid for the tow. Do not trust these people, you may pass away once they work on your car. UPDATE. As you can see below they asked me to email and discuss the issue. I immediately emailed them and still haven't received a response. I will make sure this bad service and reckless company gets what they deserve. I promise that

Mar 19, 2025 · Brian Miller

In 2017, my 2014 Honda Civic LX 4-door sedan was involved in a side-swipe accident on the passenger side. My insurance company at the time directed me to this Forest Park facility, but it wasn’t called Caliber Collision at the time; it was another auto body shop completely. They fixed the car just fine. But around 2022, I noticed rust starting to form on the front passenger door (which took the brunt of the accident). I had been meticulous with regular washings and waxings since the accident, but the rust started forming anyway. This spring, small rust fragments started falling off the door. I kept the original paperwork from the body shop repairs in 2017 and found it was still under warranty… When I contacted the company to arrange bringing it back to repair the rust spots, I was informed that Caliber Collision had taken over the space a couple of years ago. I thought there would be no chance that Caliber would honour another company’s warranty, but I took a chance and went to Caliber to speak to someone about it. To my great surprise, they said they would indeed honour the warranty! I left my car with them on a Monday, got it back that Friday, and it was as good as new! They matched the paint to the rest of the car really nicely and even buffed out some old scratches on the passenger rear door as well! I was quite pleasantly surprised by this experience and very happy with the results. I like a company with integrity and a willingness to go above and beyond what’s expected. I really appreciate Caliber Collision for the excellent work they did and would recommend them highly to anyone who needs a quality auto body repair shop….

Jun 19, 2024 · Dennis Fuentes