Caliber Collision

Victor at Caliber Collision provided an excellent experience with my vehicle estimate for my 2024 BMW I4. He was professional, thorough, and incredibly attentive, making sure I understood every detail. His dedication to customer service was clear from the start, as he patiently addressed all my questions and ensured I felt confident in the process. It’s refreshing to encounter someone so knowledgeable and genuinely committed to helping customers. Highly recommend Victor for his outstanding service!

Nov 14, 2024 · Nadreem

I got refer to Caliber Collision from my Farmer insurance. This is the one on 41703 Albrae St. Fremont. Hani Aho is taking care of my case. He explained to me what has to be done patiently. Since they have to replace the whole door for my car, He told me not to bring in the car until the replacement came in to lessen the days without car which is a good idea. After 2 weeks he called to let me know the new part is ready and i drop of my car. Within one week, they called me to pick up. Everything is like brand new and the whole process is smooth and efficient.

Jan 30, 2025 · Doreen Yu

My vehicle was broken into at a BART Parking Garage last November. I had a very, very unpleasant experience with SafeLite Auto Glass and finally worked with my insurance company to have my car inspected/evaluated/etc. by another repair facility. I went to Caliber Collision in Fremont, California and have been extremely happy with the customer service, the quality and thoroughness of the estimate and the work done. I would definitely take my vehicle there again, if I have problems in the future. Jose Cabrera was my contact/customer service representative who was very friendly, courteous, professional and very thorough with his evaluation of the damages incurred to the interior and exterior of my car due to the glass breakage during the break-in itself. I am very impressed with my experience and would not hesitate to recommend Caliber Collision to any of my family/friends.

Aug 28, 2024 · Ronald Phillips

They did a wonderful job on f repairing my vehicle and it even finished earlier than expected! Victor and his team kept me informed every step of the way and even helped keep tabs with the rental car shuttle.

Oct 11, 2024 · Ryan Ma

Awesome Location and Customer Service! Hani was awesome throughout and constantly kept me in the loop with updates and took great care of my car. My car looks brand new after the repair. Victor was also very accurate with the estimate and took the time to evaluate the damage. These guys are professionals and provide impeccable customer service. This location is BMW certified and I am a customer for life for any BMW related body repairs!

May 25, 2024 · Siddhant Dash

I recently had my BMW repaired at this Caliber Collision after sustaining damage to my front, side, and rear bumpers. I was incredibly impressed with the quality of the work and the exceptional customer service I received. From the moment I brought my car in, Hani, the representative who assisted me, was incredibly professional and courteous. He took the time to thoroughly explain the repair process and answer all of my questions. Throughout the entire repair, Hani maintained constant communication, providing me with regular updates on the status of my vehicle. This proactive approach kept me informed and reassured, which was greatly appreciated. The repairs themselves were flawless. My BMW looks like it just rolled off the showroom floor. The paint match was perfect, and the bumpers were expertly installed. I am extremely satisfied with the craftsmanship and attention to detail. I highly recommend this shop for anyone in need of bodywork, especially if you want exceptional customer service. Ask for Hani – he truly goes above and beyond! Thank you, Hani and Caliber Collision, for making a potentially stressful situation so smooth and easy. I'm thrilled with the results!

Mar 23, 2025 · M Rohani

This shop is the only shop I trusted the most! This is the second time I’ve got my car repaired and they did really great. Hani Aho was my estimator and he helped me understand the process from the very beginning till it was done. He kept me updated throughout the process. Customer service was also phenomenal. Very professional and everyone was friendly and kind. Thank you for your service!

Mar 10, 2025 · Arlene Pujante