Buick-GMC Service Center at Toth

The Buick-GMC Service Center at Toth, situated at 3300 S Arlington Rd, Akron, OH 44312, USA, operates as a leading "Auto Repair Station" within the Toth Buick-GMC dealership. This center is specifically designed to cater to the service and maintenance needs of Buick and GMC vehicles, leveraging manufacturer-backed expertise and genuine parts. While specializing in these brands, their certified technicians possess the skills to service a wide range of other vehicle makes and models, offering comprehensive automotive care to the local community in Akron and surrounding areas like Green, Uniontown, and North Canton.

The environment at the Buick-GMC Service Center at Toth is designed to be welcoming, professional, and comfortable for customers. The facility is equipped with a state-of-the-art service center, staffed by factory-trained and certified technicians. For customers awaiting their vehicles, amenities such as a comfortable customer lounge, complimentary drinks, free Wi-Fi, and often a children-friendly waiting area are provided to enhance the waiting experience. The dealership also offers complimentary car wash with service, a courtesy shuttle service, and complimentary loaner vehicles for longer repairs, aiming to minimize inconvenience for customers. The overall atmosphere emphasizes efficiency and transparent communication, with a team of service advisors like Randy, Jamie, Cheryl, and Bob Wilson frequently praised for their politeness, professionalism, and ability to put customers at ease. This commitment to customer comfort and convenience contributes to a positive and trustworthy environment.

The Buick-GMC Service Center at Toth offers a comprehensive suite of services to ensure vehicles are maintained to the highest standards. Their core offerings include all forms of auto maintenance, such as routine oil changes (including conventional, full synthetic, and high-mileage options) and tire services like rotation, balancing, and replacement. They conduct thorough multi-point vehicle inspections that examine tires, wiper blades, fluid levels, brakes, batteries, and other critical systems. Specialized services include brake service, covering inspections, pad replacements, and rotor checks, as well as battery service, where they test and replace batteries with ACDelco options. Beyond maintenance, they perform more intricate repairs, including check engine light diagnosis, electrical repair, engine service & repair, exhaust system work, mechanical repair, safety inspections, steering & suspension repairs, and transmission service & repair. The center also offers wheel alignment services. A significant aspect of their service is the exclusive use of GM Genuine Parts & ACDelco Parts, ensuring that all components meet manufacturer specifications for quality and performance. They are equipped to service a broad range of vehicles, not just Buick and GMC, making them a versatile option for many drivers.

Key features of the Buick-GMC Service Center at Toth revolve around its highly skilled staff and customer-centric approach. The team consists of factory-trained and certified technicians who possess deep knowledge of Buick and GMC vehicles, ensuring expert diagnosis and repair. Customer reviews consistently highlight the outstanding nature of the staff, praising individuals like Randy, Jamie, Cheryl, and Bob Wilson for being "easy and thoughtful to work with," "kind," and "a complete gentleman." Their ability to address customer concerns, such as a security system problem or a needed battery replacement, "immediately" and with clear explanations, is a testament to their professionalism and responsiveness. The dealership emphasizes a dedication to earning and maintaining customer trust, with Larry and Bonnie explicitly recommending Toth to "anyone looking to find a Dealership that cares." The availability of online service appointment scheduling adds convenience, and their efficient service is often noted, with some repairs completed within a day or in under two hours for routine tasks. The presence of technicians with 10+ years of experience further underscores their expertise and reliability.

In terms of promotional information, the Buick-GMC Service Center at Toth effectively promotes its expertise and commitment to customer satisfaction. They frequently offer service and parts specials, such as discounts on oil changes (e.g., 6-quart ACDelco GM OE dexos1® Full Synthetic Oil Change and Tire Rotation for $79.95), brake pad and rotor installations, and battery replacements. They also provide a tire price match guarantee, ensuring competitive pricing on eligible tire brands. The center emphasizes the use of genuine GM parts and the benefits of service performed by certified technicians, positioning themselves as the authoritative choice for maintaining Buick and GMC vehicles. Their promotions also highlight amenities like complimentary car washes and loaner vehicles, adding value to the service experience. Customer testimonials, emphasizing positive interactions and effective repairs (like a car running "smoothly again" after a 100k-mile service), are actively leveraged to build trust and attract new clients. The dealership’s long history, serving the area since 1981, is also a subtle but powerful promotional point, suggesting stability and proven reliability in the community.