Buick GMC Auto Parts

Located at 358 Central Ave, White Plains, NY 10606, Buick GMC Auto Parts serves as a dedicated hub for all things related to Buick and GMC vehicles in the greater White Plains area. Operating as a full-fledged auto repair station, this establishment goes beyond merely selling parts; it provides a holistic approach to vehicle ownership, encompassing sales, service, and genuine parts. Local users seeking reliable automotive solutions for their Buick or GMC will find a comprehensive resource here.

For direct inquiries, the store can be reached via phone at (914) 358-0423 or mobile at +1 914-358-0423. These contact points are crucial for scheduling service appointments, inquiring about part availability, or discussing any vehicle-related concerns. The team aims to be accessible and responsive to customer needs.

Buick GMC Auto Parts, often referred to as Empire Buick GMC of White Plains, strives to provide a comfortable and professional environment for its customers. Reviews frequently highlight a clean and organized facility. The service center is equipped to handle a variety of tasks, and for those waiting on their vehicles, amenities such as a waiting room with coffee, tea, snacks, tables, couches, and chairs are available. This attention to detail aims to make the customer's wait as pleasant as possible. The dealership generally presents itself as a modern and well-maintained establishment, reflecting its commitment to professional service and customer satisfaction.

As an "Auto Repair Station" category platform, Buick GMC Auto Parts offers an extensive range of services and goods for sale, specializing in Buick and GMC vehicles. Their service department is staffed with GM-certified technicians who are trained to handle everything from routine maintenance to more complex repairs. Key services include:

• Genuine Parts Sales: They are a primary source for authentic GM Genuine Parts and ACDelco parts, ensuring that any replacement components are specifically designed and engineered for Buick and GMC vehicles. This is crucial for maintaining vehicle performance, safety, and warranty validity. Their inventory often includes brake pads, oil filters, and a wide array of other components. Customers can often order parts online for convenience.
• Scheduled Maintenance: This covers essential services like oil changes, tire rotations, brake inspections and replacements, battery checks, and comprehensive multi-point vehicle inspections. Regular maintenance is emphasized to ensure the longevity and optimal performance of vehicles.
• Diagnostic Services: Equipped with the latest diagnostic equipment, their technicians can accurately identify and address vehicle issues.
• Repairs: Beyond routine maintenance, they handle various repairs, from minor fixes to more extensive engine or transmission work. The use of genuine parts in all repairs is a key differentiator.
• Tire Services: This includes tire sales, installation, rotation, and balancing, often coupled with a "Tire Finder" tool to help customers select the correct tires for their specific vehicle models.
• Vehicle Sales (New and Used): While primarily an auto parts and service center, the establishment is part of a larger dealership that also sells new and certified pre-owned Buick and GMC vehicles. This integration means customers can transition seamlessly from purchasing a vehicle to getting it serviced and obtaining necessary parts.
• Financing Options: For those looking to purchase a new or used vehicle, the dealership offers financing solutions, with dedicated finance experts to assist customers in finding a plan that fits their budget.

Buick GMC Auto Parts distinguishes itself through several key features:

• GM-Certified Professionals: A significant advantage is their team of GM-trained and certified technicians. This expertise ensures that vehicles receive the highest standard of care, adhering to manufacturer specifications and using the latest repair techniques.
• Genuine Parts Assurance: The emphasis on using only GM Genuine Parts and ACDelco parts is a major selling point. These parts are designed for exact fit, function, and performance, unlike aftermarket alternatives. This commitment to quality contributes to the longevity and reliability of repairs.
• Comprehensive Inventory: They maintain a large inventory of parts, which often means quicker access to needed components, reducing waiting times for repairs.
• Customer Service Focus: Based on customer reviews, the dealership often aims for a customer-centric approach. Many reviews commend the staff for being knowledgeable, patient, courteous, and helpful throughout various interactions, whether for sales or service. Instances of quick service and thorough communication are frequently noted.
• One-Stop Shop Experience: The ability to handle sales, financing, service, and parts under one roof provides a convenient and streamlined experience for vehicle owners.
• Online Scheduling and Ordering: For customer convenience, options to schedule service appointments online and order parts through their website are available, simplifying the process.

While specific, real-time promotional offers can fluctuate, information available online indicates that Buick GMC Auto Parts often provides various incentives to its customers. These may include:

• Parts Discounts: Promotions such as "Get up to 25% off when you buy parts online" or specific discounts on eligible GM Genuine Parts and ACDelco parts (e.g., "Get 20% Off Filters" on cabin air, engine air, fuel, oil, and transmission filters) are common. Tiered discounts based on spending (e.g., 10% off for $100-$199, up to 25% for $800+ on eligible purchases) can also be offered.
• Service Specials: The service department frequently runs specials on routine maintenance, such as oil changes or tire services. Customers are encouraged to check their website or inquire directly for current service specials.
• Free Standard Shipping: Often, there's an offer for free standard shipping on eligible online parts orders exceeding a certain amount, such as $35.
• GM Rewards Program: Customers can often utilize their GM Rewards points towards parts purchases, providing an additional benefit for loyal customers.
• Military Discount Program: Special programs for military personnel may also be available, reflecting a commitment to community support.

Customer reviews provide a varied but generally positive picture of Buick GMC Auto Parts. The dealership, identified often as Empire Buick GMC of White Plains, holds ratings around 4.5 out of 5 stars on platforms like DealerRater and Cars.com, and 4.6 stars on Kelley Blue Book. Positive feedback frequently highlights:

• Excellent Customer Service: Many customers praise specific sales consultants and service advisors for their professionalism, helpfulness, and ability to make the buying or service process smooth.
• Knowledgeable Staff: Reviewers often mention the staff's expertise in explaining vehicle features and technical aspects.
• Timely Service: Several customers appreciate the efficiency and timeliness of service appointments.
• Quality of Repair: Positive comments often refer to satisfactory repair outcomes and the use of quality parts.

However, like any large establishment, some areas for improvement are occasionally noted in reviews, such as communication issues regarding vehicle readiness or availability of parts, or isolated instances of less-than-ideal service experiences. The dealership appears to actively monitor and respond to feedback, indicating a commitment to addressing customer concerns and continuously improving their service.

In conclusion, Buick GMC Auto Parts in White Plains, NY, positioned as a comprehensive auto repair station and parts provider, offers a robust set of services tailored for Buick and GMC owners. With a focus on genuine parts, certified technicians, and a customer-friendly environment, it aims to be a reliable and convenient solution for vehicle maintenance, repair, and parts acquisition in the local community.