JC Collision Repair / Rolands Auto Body

JC Collision Repair / Rolands Auto Body ico

(126 reviews)

Auto Repair StationsNew YorkWestchester CountyWhite PlainsAqueduct Road

Westchester County . New York

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Operating Hours

Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed

JC Collision Repair / Rolands Auto Body Introduce

For vehicle owners in White Plains, NY, and the surrounding communities, JC Collision Repair / Rolands Auto Body stands as a highly reputable destination within the "Auto Repair Stations" category, particularly for those in need of exceptional auto body and collision repair services. Located conveniently at 181 Aqueduct Rd, White Plains, NY 10606, this establishment has earned strong recommendations for its commitment to quality and customer satisfaction. They can be reached at (914) 948-2826 or via mobile at +1 914-948-2826.

While specific details about the physical environment, such as the size of the waiting area or the number of service bays, are not explicitly provided, the prevailing sentiment from customer reviews paints a picture of a professional and well-run operation. The "fantastic job" and "top notch work" consistently mentioned imply a clean, organized, and well-equipped facility where precision and care are paramount. An environment where technicians can perform intricate paint touch-ups and bumper replacements to make a car "look brand new" suggests a shop that invests in the right tools and maintains high standards of cleanliness. The positive interactions with staff, including Gina who is "so knowledgeable about insurance processes," further enhance the overall atmosphere, making it one of trust and efficiency. This focus on both the technical aspects of repair and the customer service experience contributes to a comfortable and reassuring environment for vehicle owners.

As an "Auto Repair Station" specializing in collision and auto body services, JC Collision Repair / Rolands Auto Body offers a range of services designed to restore vehicles to their pristine condition after damage. Their core competencies, as highlighted by customer experiences, include:

  • Paint Repair and Touch-Up: Demonstrated by their ability to "completely hide the damage" from door dings and make a black car "look brand new" using touch-up paint. This suggests a high level of skill in color matching and paint application.
  • Bumper Replacement: A customer's "most recent repair was a bumper replacement," indicating their capability to handle significant component replacements with excellent results.
  • General Auto Body Work: Encompassing various repairs to the vehicle's exterior, ensuring aesthetic and structural integrity after collision.
  • Attention to Detail: Consistently praised, ensuring even minor damages are meticulously addressed, leading to a flawless finish.
  • Vehicle Cleaning: A value-added service mentioned by a customer, noting that "they cleaned my car out" when it was picked up. This small but significant gesture enhances the customer experience and reflects a commitment to comprehensive care.
Their expertise also extends to navigating the complexities of insurance processes, with specific commendation for Gina's knowledge, which can be invaluable for customers dealing with accident claims. This integration of technical repair skills with administrative support makes the repair process smoother and less stressful for clients.

What truly sets JC Collision Repair / Rolands Auto Body apart are its distinguishing features, particularly the consistent delivery of high-quality results and an unwavering focus on customer satisfaction. The "quality of work and attention to detail" are recurrent themes, with customers expressing how their cars looked "brand new" after repairs, even for seemingly minor issues like door dings. This meticulous approach ensures that all visible damage is addressed seamlessly. Another significant feature is the team's ability to ensure a car "looks new" after repairs, a testament to their skilled technicians and commitment to restoring vehicles to their original or even better condition. The expertise in handling **insurance processes** is a major benefit for customers, as Gina's knowledge helps to streamline what can often be a confusing and frustrating aspect of post-collision repair. This professional guidance provides peace of mind and ensures a smoother claims experience. The added service of **cleaning the car out** before pickup is a thoughtful touch that elevates the customer experience, showcasing a dedication that goes beyond just fixing the damage. The staff's overall professionalism and the perception of them as "awesome" contributes significantly to their high recommendation rate.

While specific promotional information or discount offers are not explicitly detailed in the provided customer reviews, the core value proposition of JC Collision Repair / Rolands Auto Body acts as its most powerful form of promotion. The consistent delivery of "best repair service," "top notch work," and making cars look "brand new" after repairs are compelling reasons for customers to choose them. In the auto repair industry, especially for specialized collision work, a strong reputation for quality and reliability is often the most effective marketing tool. Customers who experience seamless repairs and excellent service are likely to become repeat clients and provide enthusiastic word-of-mouth recommendations, as evidenced by the "highly recommend them!!!" sentiment. The expertise in navigating insurance processes can also be seen as an indirect form of promotion, as it adds value and reduces stress for the customer, distinguishing them from competitors. For current pricing or specific offers, prospective customers are encouraged to contact JC Collision Repair / Rolands Auto Body directly, where their professional staff can provide detailed estimates and information relevant to their specific repair needs.

In summary, JC Collision Repair / Rolands Auto Body at 181 Aqueduct Rd, White Plains, NY 10606, is a highly recommended "Auto Repair Station" specializing in collision and auto body work. They are renowned for their exceptional attention to detail, achieving results that make vehicles look "brand new" even after significant damage. Their expertise extends to meticulous paint repair, efficient bumper replacements, and crucial support in navigating insurance processes. The combination of high-quality craftsmanship, a professional and knowledgeable team, and added customer-focused services like car cleaning solidifies their position as a top choice for automotive repair in the White Plains area.

JC Collision Repair / Rolands Auto Body Photos

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JC Collision Repair / Rolands Auto Body Location

JC Collision Repair / Rolands Auto Body Customer Reviews

I brought in my black car today with two nasty door dings that took the paint off. The staff did a fantastic job using touch-up paint to completely hide the damage. It looks brand new! Super grateful for the quality of work and attention to detail.

May 13, 2025 · Tara

I have been here twice and both times, I have received the best repair service. Gina is so knowledgeable about insurance processes and the team is great at ensuring your car looks new. My most recent repair was a bumper replacement, and not only did they do top notch work, they cleaned my car out. I picked up my car and it looks brand new. These guys are awesome! I highly recommend them!!!

Aug 02, 2024 · Jeffrey Chou

I highly recommend Roland’s Auto Body Shop! I had a dent on my passenger door, most likely from someone hitting it in a parking lot, and they did a flawless job at repairing the dent, leaving it looking good as new! I was also pleasantly surprised by their quick and excellent customer service! I dropped my car off in the morning and was able to pick it up on the same day, in the afternoon. I strongly suggest bringing your vehicle here if you require auto body work.

Jun 08, 2023 · Marchelle Correa

What a wonderful pleasantly surprising experience visiting this shop. I accidentally damaged my car when getting too close to a parking spot curb/ divider and the undercarriage shield separated enough that it made a noise while driving. I took it into the shop to see what happened - Jimmy quickly diagnosed the problem screwed a few bolts into place and waved me goodbye with a cheerful smile as though he didn't just save my entire weekend. Took him 2 minutes! What an incredible shop. I would trust them with any project.

Dec 06, 2024 · Laura Garnick

It’s no wonder they’re so busy, everything they do is TOP NOTCH! Courteous, friendly & professional!! They said my car would be done in 7days & I got a call midday on day 7 to pick up my car. See before & after pics 🤩🤩🤩🤩🤩

Aug 21, 2023 · Michael Toro