Brake Masters #233

Ken does not disappoint. He is upfront and very honest. He caught my problem even when nobody else seemed to catch the same problem. He has an eye for detail very understanding with what’s going on with your car. He won’t take advantage of you. He’s very honest and will let you know what exactly you need to keep your car running smooth and gives you a very honest price doesn’t try to scam you overcharge you or treat you any kind of way treats everybody the same with respect & love for his job. I really do appreciate him. He’s always done a great job for the past five years with my car And I will not never not come back to his store.I will always go to wherever he’s at.. thank you Ken from B.B your are amazing and so is your team of workers.

Dec 05, 2024 · donna

Spencer was a huge help and answered all of my questions. The work was done quickly and professionally. They are very honest and transparent about what work needs to be completed and what work is not necessary. I would 100% refer them to anyone who needs work on their vehicles!

Feb 16, 2025 · Tank The

I went in today around 11 with no appointment to get my brake light bulb changed, nice fella found me on file (I’m a loyal BM client at the Henderson location). 10-15 minutes later my car was finished and the price was right too. Safe to say where ever you are and in need of repair BM will always help. Thank you fellas.

Jan 08, 2025 · Chica Chic

I had an excellent experience at Brake Masters on Blue Diamond in Las Vegas. The staff was professional, friendly, and took the time to explain everything clearly. I went in for a lug nut bolt repair, and they were honest about what needed to be done without any pressure to upsell unnecessary services. The work was done efficiently, and my car now feels much safer. I really appreciated the clean waiting area and the prompt service. I’ll definitely be returning here for future maintenance and highly recommend them to anyone looking for reliable and honest car service.

Oct 10, 2024 · Mason Tran

SCAMMERS!!! I got my brake pads changed here at Brake Masters #233 about a year and a half ago. My car had about 35K mileage. They planed the rotors also. After the service, my brakes continued to squeak, and within a year, they started to grind with harder braking. I brought the car back and they said that I needed new brakes and rotors all around. The pads were covered under warranty, but somehow it still cost me $1,100. Got it home and it was still squeaking and grinding. The car felt absolutely the same. (To the point that I wasn’t even sure if they had done the brake job). Life was hectic and I finally brought it back 6 months later. They said that the bushings on the control arm (part of the front end suspension) were bad, and they would have to replace both control arms to the tune of $2K! The car is now only at 50K miles. I brought the car to another shop for a second opinion. (To a family run place). Come to find out, my bushings/control arms are in great shape (minimal wear). The squeaking and grinding are a result of cheap brake pad material. The pads/rotors were actually changed, so that’s something. But at this point I think that they actually weren’t necessary on trip #2…. And that Brake Master scammed me out of $1.1K, and was definitely going for another $2K. I’ve just read so many of the reviews for this shop and people mentioned them trying to take advantage of women. I’m a dude. So to be fair, they are an equal opportunity scammer.

Jan 12, 2025 · Jesse Hawkins

Cassidy and the technician James were awesome today!!! I got my rear brakes done and the brake fluid flushed. They did a great job overall. Very professional detail oriented and patient. I am thrilled with the services 😀 I will be back with my other vehicles.

May 14, 2025 · Arthur Simons

Took the wife's car in for a simple oil change, this is how she gets it back. She has been driving around for two days with oil coming out of the motor since they did not put the oil cap back on. She was complaining of a strong smell and this could have caused a fire. I tried calling them but they did not answer. I would not let them touch anyone's car. Be aware!

Mar 17, 2025 · Fernando Herrera

Went to get an oil change and was offered a better coupon. I had made an appointment on line and made a was seen with 10 minutes of my appt. They also did 14pt Inspection and tire rotation free.. thank you

May 04, 2025 · Gail B