Bob's Auto Repair Shop

For vehicle owners in Hicksville, Ohio, and the surrounding communities, Bob's Auto Repair Shop stands out as a reliable and customer-centric destination for all automotive service needs. Located conveniently at 111 W High St, Hicksville, OH 43526, USA, Bob's Auto Repair is a local establishment deeply integrated into the community's fabric, offering a comprehensive suite of services as a trusted "Auto Repair Station." You can reach them by phone at (419) 542-7938 or via mobile at +1 419-542-7938, ensuring easy access for scheduling appointments or discussing your vehicle's requirements.

A significant aspect of Bob's Auto Repair Shop is its affiliation as a NAPA Auto Care Center. This designation is a strong indicator of their commitment to quality, ethical practices, and customer satisfaction. NAPA Auto Care Centers adhere to a strict Code of Ethics, which typically includes provisions such as performing only necessary repairs, providing upfront estimates, and maintaining high standards of automotive service. This affiliation often comes with benefits like a nationwide warranty on parts and labor, adding an extra layer of trust and peace of mind for customers.

While specific detailed descriptions of the interior environment are less prevalent online, the nature of a NAPA Auto Care Center generally implies a professional and well-equipped facility. Bob's Auto Repair Shop operates with a strong focus on customer trust, convenience, and comfort, as evidenced by their commitment to the NAPA Code of Ethics. This suggests a clean and organized workspace, designed to handle a variety of automotive tasks efficiently. The shop's commitment to quality and customer service suggests a welcoming atmosphere where customers can feel confident leaving their vehicles. Their regular business hours, typically Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 12:00 PM, indicate a dedication to accessibility for their clientele.

The core of any reputable auto repair shop lies in its team. Bob's Auto Repair boasts a staff of skilled and experienced mechanics. The fact that customers consistently report feeling "safe" at this shop underscores the perception of their expertise and reliability. This confidence is paramount in the auto repair industry, where transparency and competence are highly valued.

As a full-service "Auto Repair Station," Bob's Auto Repair Shop provides an extensive range of maintenance and repair services for both domestic and import vehicles. Their comprehensive offerings aim to address nearly any issue a vehicle owner might encounter. Based on available information, their services include:

• General Automotive Repair: This encompasses a broad spectrum of repairs, from diagnosing minor issues to addressing complex mechanical problems.
• Preventative Maintenance: Crucial for vehicle longevity, this includes routine services such as oil changes, fluid checks and flushes, and scheduled mileage maintenance (e.g., 30/60/90K service intervals).
• Brake Services: Comprehensive brake repair, including pad replacement, rotor service, and brake system diagnostics. They also stock popular replacement parts like brake pads and rotors.
• Tire Services: This includes tire repair, rotation, balancing, and new tire sales. They offer a wide selection of tire brands, and being a NAPA Auto Care Center often means access to a broad inventory of quality parts, including tires.
• Engine Diagnostics and Repair: Expertise in identifying and resolving engine issues, including addressing "Check Engine" light concerns, engine analysis, and more extensive engine repairs. They handle components like spark plugs, alternators, and fuel pumps.
• Electrical Services: Troubleshooting and repairing vehicle electrical systems.
• Transmission Repairs: Addressing issues related to the vehicle's transmission system.
• Steering and Suspension Repair: Ensuring proper vehicle handling and ride comfort.
• Exhaust System Repair: Including services for catalytic converters, pipes, and mufflers.
• Battery Services: Testing, replacement, and maintenance of automotive batteries and related accessories.
• AC Repair: Services related to the vehicle's air conditioning system.
• Fuel Injection Service: Maintenance and repair of fuel delivery systems.
• Accessory Installation: Beyond repairs, they also offer and install various accessories such as floor mats, truck bed covers, and towing equipment.

Their broad range of services, coupled with the ability to handle both domestic and import vehicles, positions Bob's Auto Repair Shop as a versatile and capable choice for a diverse clientele in Hicksville, OH.

The feedback from real customers strongly emphasizes a pervasive sense of safety and appreciation. The repeated phrase, "I cannot stress enough how safe this shop makes me feel. I appreciate them," speaks volumes about the core values upheld by Bob's Auto Repair Shop. This sentiment is built upon several key features:

• Trustworthiness: The recurring theme in reviews indicates a high level of trust customers place in the shop and its mechanics. This is paramount in an industry where honesty and integrity are highly valued.
• Customer-Focused Approach: The emphasis on making customers feel safe suggests a caring and transparent approach to service. This likely includes clear explanations of repairs, fair pricing, and a commitment to only performing necessary work.
• Experienced Professionals: While specific details about individual mechanics are not provided, the consistent positive feedback on feeling "safe" implies a team of competent and reliable individuals who instill confidence in their workmanship.
• NAPA Auto Care Benefits: As mentioned, the NAPA affiliation brings several advantages, including a commitment to a Code of Ethics, quality replacement parts, and often a nationwide warranty, all of which contribute to customer confidence and peace of mind.
• Comprehensive Solutions: The wide array of services offered means that customers can rely on Bob's Auto Repair for most, if not all, of their vehicle's needs, avoiding the hassle of seeking multiple specialized shops.

The owner, Mr. Heath Poth, is listed as a principal contact, indicating direct involvement in ensuring customer satisfaction and overseeing operations. This personal touch can significantly enhance the customer experience.

While specific, ongoing promotional details for Bob's Auto Repair Shop in Hicksville are not extensively advertised online in a centralized manner, NAPA Auto Care Centers frequently participate in national or regional promotions. These can include discounts on common services like oil changes, tire purchases, brake services, or seasonal maintenance packages. Customers are often encouraged to check local NAPA Auto Care websites or directly inquire with the shop for any current specials or coupons.

Given their affiliation, it's also common for NAPA Auto Care Centers to offer:

• NAPA Rewards Programs: Allowing customers to earn points or receive exclusive discounts on future services and parts.
• Financing Options: Often available through NAPA, providing flexible payment solutions for larger repairs.

For the most accurate and up-to-date promotional information, it is always recommended to contact Bob's Auto Repair Shop directly at (419) 542-7938 or visit their location at 111 W High St, Hicksville, OH 43526. Their commitment to customer satisfaction suggests they are keen to provide value and transparent pricing for their services.