Dietsch Sales & Svc Inc

Dietsch Sales & Svc Inc, located at 1774 OH-49, Edgerton, OH 43517, USA, operates within the platform category of Auto Repair Stations. Based on the available customer reviews, this establishment appears to function not only as a car repair service provider but also engages in the sale of vehicles. The reviews offer insights into customer experiences, particularly concerning vehicle conditions post-purchase, warranty issues, and the quality of repair services.

Information regarding the specific environment of Dietsch Sales & Svc Inc as a repair facility is limited. However, typical auto repair stations feature service bays equipped with the necessary tools and diagnostic equipment to assess and repair vehicles. A customer reception area would also be expected, where clients can discuss their needs with service advisors or sales personnel. Given that vehicle sales seem to be part of their operation, there might also be an area to display vehicles available for purchase.

The services offered at Dietsch Sales & Svc Inc appear to be multifaceted, encompassing both vehicle sales and repair services. One customer review details the purchase of a used vehicle, indicating that Dietsch Sales & Svc Inc operates as a dealership to some extent. The subsequent issues encountered with the purchased vehicle led to the use of their repair services, suggesting that they also have a service department. The types of repairs mentioned include addressing engine misfires through spark plug and coil replacements, as well as more extensive diagnostic work.

The features of Dietsch Sales & Svc Inc, as perceived through customer experiences, present a complex picture. One initial positive impression quickly soured for a customer who expressed disappointment after a longer period, questioning the integrity of warranties offered and suggesting potential discrepancies between promised and actual vehicle conditions. This review advises future customers to bring their own mechanics and body specialists to thoroughly inspect vehicles before purchase and to be wary of the warranty terms.

Another detailed review outlines a particularly negative experience following the purchase of a used van. The customer reported ongoing issues with the vehicle's engine, specifically a misfiring cylinder. The attempts to resolve these issues through Dietsch Sales & Svc Inc's service department were described as ineffective and costly, with the problem persisting even after multiple visits and charges. The customer's account includes discrepancies between the diagnoses of Dietsch Sales & Svc Inc and an independent mechanic ("Auto Servant"), raising serious concerns about the accuracy and quality of the repairs performed.

A significant point of contention in the second review is the handling of a 50/50 warranty that came with the vehicle purchase. The customer felt that Dietsch Sales & Svc Inc was not fulfilling their obligations under this warranty, leading to frustration and additional out-of-pocket expenses for repairs done elsewhere. The interaction with "Tom" at Dietsch Sales & Svc Inc, as described, escalated into defensiveness, refusal to cooperate on repairs done by an external mechanic, and ultimately, a breakdown in communication, allegedly ending with a threat of legal action and the customer being hung up on.

The negative experiences highlighted in these reviews suggest potential issues with the quality of used vehicles sold, the efficacy of their repair services, and the handling of warranty claims. The stark contrast between an initial positive impression and subsequent disappointment in one review, and the detailed account of unresolved mechanical issues and poor customer service in the other, paint a concerning picture for potential customers.

Currently, there is no promotional information available for Dietsch Sales & Svc Inc based on the provided data. Auto dealerships and repair shops sometimes offer promotions on vehicle sales, discounts on service packages, or special offers on specific repairs. However, in the absence of such information, it is impossible to comment on any current deals or incentives they might be offering.

In conclusion, Dietsch Sales & Svc Inc in Edgerton, OH, operates as an auto repair station that also appears to sell vehicles. The limited customer feedback available raises significant concerns regarding the quality of used vehicles, the effectiveness of their repair services, and the handling of warranties. Potential local users should carefully consider these experiences before engaging with Dietsch Sales & Svc Inc for either vehicle purchases or repair services. It would be prudent to conduct thorough inspections of any vehicle before purchase and to have a clear understanding of the warranty terms. For those considering repair services, seeking second opinions and ensuring transparent communication about diagnoses and repair processes might be advisable. To obtain more information about their current services, vehicle inventory, and any potential promotions, you can contact them at (419) 504-4723 or mobile +1 419-504-4723. However, the available reviews suggest approaching with caution and due diligence.