BMW of Dublin Service & Parts Department

For local BMW owners in Dublin, Ohio, the BMW of Dublin Service & Parts Department, located at 5825 Venture Dr, Dublin, OH 43017, operates within the Auto Repair Stations category, providing genuine BMW parts and offering vehicle service. This facility is the official parts and service arm of the BMW dealership in Dublin.

Customer reviews regarding the BMW of Dublin Service & Parts Department present significant concerns. One review describes an employee in the parts department as "so disrespectful," which raises questions about the customer service experience in that area.

Another customer recounted a negative service experience. They brought their car in for a stripped oil plug repair and reported being charged $200 for an unsolicited "walk around video." Furthermore, the labor charges were reportedly double the initial quote, resulting in a total cost of $1200 for the oil plug repair. This customer strongly advises others to seek service elsewhere, citing overcharging and unexpected fees.

The provided information does not include details about the environment of the service and parts department or any specific promotional offers. The available customer feedback focuses on negative aspects of the service and parts interactions, specifically regarding customer service in the parts department and issues with service charges and communication.

Local BMW owners in Dublin seeking genuine BMW parts or service should be aware of these recent customer experiences. While the dealership is an authorized source for BMW components and maintenance, the reported issues with disrespectful staff in the parts department and unexpectedly high service charges are important factors to consider. It may be beneficial for potential customers to seek clarification on service costs and procedures upfront and to address any concerns regarding customer service with the management.

For inquiries regarding parts or service, you can contact the BMW of Dublin Service & Parts Department at (888) 379-3961 or their mobile number +1 888-379-3961. Their facility is located on Venture Dr in Dublin.