Big D's

Big D's ico

(206 reviews)

Auto Repair StationsOhioTuscarawas CountyNew PhiladelphiaEast High Avenue

Tuscarawas County . Ohio

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Operating Hours

Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed

Big D's Introduce

Big D's, specifically known as Big D Pick & Pull, is a specialized establishment within the "Auto Repair Stations" category, functioning not as a direct repair shop, but as a crucial supplier of used and recycled auto parts. Located in Southeastern Idaho, Big D's plays a vital role in the local automotive ecosystem by providing an affordable and accessible source for a vast array of vehicle components. This business caters to a diverse clientele, including DIY enthusiasts looking to save money on repairs, professional mechanics seeking cost-effective parts, and individuals needing to dispose of unwanted or damaged vehicles. Their model emphasizes self-service, allowing customers to "pull their own" parts directly from a large inventory of salvage vehicles, a unique and highly beneficial approach for budget-conscious repairs.

The **environment** at Big D's is characteristic of a well-organized self-service salvage yard. Customers entering the facility will find a large outdoor yard meticulously arranged, with vehicles sorted by make and model. This systematic layout is designed to facilitate easy navigation, allowing visitors to quickly locate the specific sections where their desired vehicle types are housed. Safety is a top priority, and the yard is maintained to be clean and organized, with clear guidelines for customers to follow, including recommendations for appropriate protective gear. While it is an outdoor environment, efforts are made to ensure a secure and efficient experience. Beyond the expansive yard, there is typically a central office or counter where customers can pay for parts, get assistance from knowledgeable staff, and inquire about vehicle intake or sales. The atmosphere, while practical, conveys a sense of efficiency and a focus on providing accessible solutions for auto part needs, distinct from the pristine environment of a new parts store or a traditional repair garage.

The **services** offered by Big D's are primarily centered around the provision of used and recycled automotive parts, alongside vehicle acquisition. Their core services include:

  • **Self-Service Used Auto Parts Sales:** This is their flagship service. Customers can enter the yard and physically remove parts from thousands of in-stock cars, trucks, vans, and SUVs. This "pull your own" model allows for significant cost savings compared to new or rebuilt parts.
  • **Extensive Part Inventory:** Big D's offers a wide range of components, including major parts like:
    • **Engines and Transmissions:** Complete engine assemblies, transmissions, rear ends, axles, and transfer cases.
    • **Suspension Components:** Shocks, struts, control arms, and other suspension parts.
    • **Wheels and Tires:** A selection of used wheels and tires for various vehicle types.
    • **Auto Body Parts:** Bumpers, doors, hoods, grilles, fenders, deck lids, complete front ends, quarter panels, rear panels, lamps, headlights, and taillights.
    • **Glass:** Windshields, side glass, and rear windows.
    • **Interior Parts:** Seats, radios, CD players, airbags, airbag modules, and various interior trim components.
  • **Vehicle Purchasing:** Big D's actively purchases wrecked, salvage, junk, and unwanted vehicles from the public, providing cash for cars and ensuring proper recycling. This service supports their inventory and offers a convenient solution for vehicle owners.
  • **Expert Knowledge and Assistance:** With over 20 years of experience in the salvage industry, their staff provides expert knowledge to guide customers, answer frequently asked questions, and assist in navigating the yard to find the right parts.
  • **Environmental Responsibility:** By recycling vehicles and salvaging usable parts, Big D's contributes to environmental sustainability by reducing waste and promoting the reuse of automotive components.
These services directly support cost-effective vehicle repair and maintenance for the local community, making them an integral part of the "Auto Repair Stations" supply chain, albeit indirectly.

Several key **features** distinguish Big D's within the auto parts market. The most significant feature is its **self-service model**, which empowers customers to retrieve parts themselves, leading to substantial savings. This direct access to a vast inventory of vehicles is a unique selling proposition. Another crucial feature is their **extensive and diverse inventory**, boasting "thousands of in-stock parts for cars, trucks, vans, and SUVs," ensuring that customers have a high likelihood of finding the specific part they need for a wide range of makes and models. The business emphasizes **safety first**, maintaining a clean and organized yard and providing clear safety guidelines, which is paramount in a self-service environment. They offer an **easy navigation system** with a yard map and vehicles arranged by make and model, simplifying the search process for customers. Big D's provides a **30-day guarantee** on parts, offering store credit for returns with a valid receipt, which instills confidence in the quality of their used parts. Their status as **East Idaho's only independent, family-owned self-service salvage yard and used auto parts recycler** highlights their local commitment and customer-first approach. This family-run operation emphasizes providing competitive prices, not just locally but "across the entire U.S.," which is a significant value proposition. The commitment to being a "business worth supporting" resonates with community-minded customers.

In terms of **promotional information**, Big D's would likely emphasize its affordability, vast selection, and convenience. Key promotional messages would include:

  • **"Save Big on Quality Used Parts":** Directly appealing to the cost-saving aspect of their self-service model.
  • **"Thousands of Parts In-Stock, Ready to Pull":** Highlighting the immediate availability and extensive range of their inventory.
  • **"Your Local Source for Used Auto Parts":** Emphasizing their community roots and local accessibility.
  • **"We Buy Your Unwanted Vehicles":** Promoting their service for purchasing junk, wrecked, or salvage cars, providing a solution for vehicle disposal.
  • **"30-Day Guarantee on All Parts":** Building trust and reassurance in the quality of their recycled components.
  • **"Family-Owned and Operated":** Leveraging their local, independent status to build rapport and trust with the community.
Promotions would likely be shared through local advertisements, online classifieds, their website, and potentially social media platforms to reach both DIYers and professional mechanics. Testimonials from satisfied customers, particularly those who experienced significant savings or excellent service, would be prominently featured. They might also engage in community outreach, given their family-owned status, to further solidify their local presence and reputation.

Big D's Photos

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Big D's Location

Big D's Customer Reviews

I now know what the D means at Big D's! I called this morning to ask about a tire size... the man was nice at first.. gave me the price and we hung up.. but when I called back an even nicer man answered the phone, I explained to him I was calling back, but when the first guy overheard our conversation he began yelling in the background that he's already told me the tire was in stock.. he didn't even give time to tell them I was trying to ask about another size and wanted to make an appointment.. I just hung up and started crying.. I was already having a bad day.. the audacity to start yelling.. they totally lost my business..

Nov 29, 2024 · Wendy Derby

Damaged my vehicle. My wife went there for a new tire and came back with damage to my vehicle. The worker must have put the jack on the body of the vehicle instead of the frame. The paneling is now bent. It’s sad because I wanted to give them 5 stars and future business.

Dec 16, 2024 · M P

Needed a tire, got a tire. Mounted balanced and old tire disposed of for $40. In and out in under 20 minutes!!! Good people.

Feb 16, 2025 · Tim Moore

Never take your vehicle here 5 of my 6 lug nuts snapped @ the stud when the next tire shop a reputable shop did my next set of tires! They don't torque lug nuts like they should they just hammer them back on with an impact wrench! You pay for what you get buyer beware!

May 27, 2019 · Ben Johnson

You can say this man is very honest and truthful with you prices are very reasonable

Jan 25, 2025 · Joseph Anthony