Automotive Services, Car Washing, & Detailing INC.

Automotive Services, Car Washing, & Detailing INC. is a business located at 7017 Bay Pkwy, Brooklyn, NY 11204, USA. As its name suggests, and falling under the broader platform category of Auto Repair Stations, this establishment primarily offers vehicle cleaning services, including car washing and detailing. Customers can contact the business via phone at (718) 234-7800 or mobile at +1 718-234-7800.

Situated on Bay Pkwy in Brooklyn, NY, Automotive Services, Car Washing, & Detailing INC. is located in a bustling urban environment. Bay Pkwy is a significant thoroughfare, suggesting easy access for local residents and commuters in the surrounding areas of Brooklyn. The physical setup of such a business typically includes dedicated bays for car washing, potentially automated car wash tunnels, and separate areas for detailing services. These facilities are designed to efficiently process vehicles for cleaning. While specific details about a customer waiting area or additional amenities are not provided in the given information, car wash and detailing establishments generally offer some form of customer accommodation. The environment is focused on the rapid and effective cleaning of vehicles, aiming to maintain a steady flow of customers throughout operating hours.

The name Automotive Services, Car Washing, & Detailing INC. clearly defines the core offerings of this establishment:

• Car Washing: This would encompass various levels of exterior car washing, from basic rinses to more thorough washes that include soap, waxing, and drying.
• Car Detailing: Detailing services go beyond a standard wash, involving a more meticulous cleaning and reconditioning of both the vehicle's exterior and interior. This can include waxing, polishing, interior vacuuming, stain removal, leather conditioning, and window cleaning. The customer reviews specifically mention "Full Service" which typically implies both exterior washing and interior cleaning.

While the business name includes "Automotive Services," the primary focus, as indicated by the specific mentions of "Car Washing" and "Detailing," suggests that mechanical auto repair might not be their central offering, or if offered, it's secondary to their cleaning services. Within the context of the "Auto Repair Stations" category, they primarily provide services and goods related to vehicle aesthetics and cleanliness rather than mechanical functionality.

The provided customer reviews offer critical insights into the service quality and customer experience at Automotive Services, Car Washing, & Detailing INC. Unlike previous examples with predominantly positive feedback, these reviews raise significant concerns:

• Questionable Wash Quality: One customer explicitly states, "The wash didn’t even clean the car & the towel they were using to wipe wasn’t then clean towel." This is a fundamental failing for a car wash service, suggesting that the primary function of cleaning vehicles is not consistently met to a satisfactory standard. The use of unclean towels is also a significant hygiene and quality issue that can leave streaks or even scratch a vehicle's finish.
• Poor Interior Cleaning: Both reviews highlight issues with interior cleaning. One states, "they didn’t even clean" after being asked twice, and the other mentions, "they wash the inside poorly." For a "Full Service" option, this lack of thoroughness in interior cleaning is a major detractor.
• Pricing vs. Value: A customer notes paying "$35 for a full size suv" and calls it "the worse $35 I ever spend." This indicates a strong perception of poor value for money, where the cost does not align with the quality of service received.
• Hidden Fees/Upcharging for Standard Services: A particularly concerning feature highlighted is the refusal to wash the third row of a vehicle as part of a "Full Service" without an "extra 5 dollars." This implies that what a customer perceives as a complete service package may have uncommunicated exclusions or additional charges, leading to frustration and a feeling of being misled. This contrasts sharply with standard industry expectations for "full service" offerings for SUVs.
• Negative Customer Experience and Recommendation to Avoid: Both reviewers emphatically advise others to "Please save your money & go somewhere else" and suggest it is "better to go to a normal car wash and wash, if you wash here then only the outside." These strong negative recommendations are significant red flags regarding overall customer satisfaction.

Therefore, while the business advertises car washing and detailing, the consistent negative feedback regarding the quality of the wash, interior cleaning, perceived value for money, and potential upcharging are critical features that potential customers must consider.

For local users in Brooklyn, NY, seeking car washing and detailing services, Automotive Services, Car Washing, & Detailing INC. is located at 7017 Bay Pkwy, Brooklyn, NY 11204. They can be reached at (718) 234-7800 or +1 718-234-7800.

However, based on the provided customer reviews, potential customers are advised to approach this establishment with caution. The consistent feedback points to significant issues with the quality of both exterior and interior cleaning, poor value for money, and potentially misleading service packages. While the business offers car washing and detailing, the objective assessment of the provided information suggests that customers have experienced dissatisfaction with the actual delivery of these services. It would be prudent for individuals to clarify exactly what is included in any "full service" or detailing package and to manage their expectations regarding the thoroughness of the cleaning. Considering the strong negative recommendations from real customers, exploring alternative car wash and detailing options in the Brooklyn area might be a more reliable approach for ensuring a satisfactory vehicle cleaning experience.