ICE Auto Center

ICE Auto Center, operating as Ice Auto Repair Inc., is a well-established and highly-regarded "Auto Repair Station" located at 3407 Tanya Ave, Hemet, CA 92545-9798. This family-owned and operated business, with a history spanning over 25 years (dating back to 1974 as a radiator shop before moving to Hemet in 1990 and expanding to full auto repair), has built a strong reputation in the Hemet community for comprehensive automotive services. This detailed introduction will provide local users with an objective overview of ICE Auto Center, encompassing its operational environment, the diverse services and goods it offers, its distinguishing features, and any available promotional or financial information, all based on publicly accessible data and numerous positive customer reviews.

The **environment** at ICE Auto Center is consistently described by customers as professional, friendly, and honest. As a long-standing repair shop, it likely maintains a functional and well-equipped facility with multiple service bays (reportedly 5 bays available), capable of handling a wide range of vehicles, including light and medium-duty cars and trucks. The focus is on providing a straightforward and reliable service experience. Customers consistently praise the staff for being "nice and professional," "knowledgeable," "friendly," "courteous," and "accommodating." This indicates a strong emphasis on customer service and building trust. The atmosphere is geared towards transparency, with staff taking the time to explain repairs and diagnoses clearly. The shop operates Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:14 PM, with Sundays closed, offering convenient hours for most vehicle owners. Its location on Tanya Ave in Hemet, CA, makes it easily accessible for residents and businesses in the area.

As a comprehensive "Auto Repair Station," ICE Auto Center offers an extensive array of **services and goods for sale**, catering to nearly all automotive repair and maintenance needs. Their service menu is notably robust, with a particular specialization in diesel engines, a significant advantage for truck owners and commercial fleets. Key services include, but are not limited to:

• **Diesel Engine Repairs:** A core specialization, indicating advanced expertise and equipment for servicing diesel vehicles.
• **All Types of Engine Repairs:** Beyond diesel, they handle general gasoline engine diagnostics, repair, and maintenance.
• **Transmission Services:** Comprehensive diagnosis, repair, and replacement services for vehicle transmissions. Customers have specifically lauded their "great job on my transmission!"
• **Tire Sales & Services:** Offering a wide range of tires, along with professional tire mounting, balancing, and wheel alignment services.
• **Brake Service:** Including inspections, pad and rotor replacement, and fluid services to ensure optimal braking performance and safety.
• **A/C Services:** Diagnosis, repair, and recharging of vehicle air conditioning systems to ensure comfortable driving.
• **Exhaust & Muffler Services:** Repair, replacement, and custom work on exhaust systems, including the capability for **dual exhausts**.
• **Oil Changes:** Routine oil and filter changes, a fundamental part of preventive maintenance.
• **Suspension Services:** Including general suspension repairs and specialized services like **suspension lifts**.
• **Electrical Repair:** Diagnosis and repair of automotive electrical systems.
• **Check Engine Light Diagnosis:** Utilizing diagnostic tools to accurately identify the cause of check engine light illumination.
• **Emissions Inspection:** Likely offering emissions-related diagnostics and repairs to help vehicles pass state inspections.
• **Full Service Auto Repair & Mechanical Repair:** A broad category covering a wide array of general automotive issues.
• **Safety Inspection:** Comprehensive vehicle safety checks.

The **goods for sale** at ICE Auto Center primarily consist of the automotive parts and fluids necessary for the services they provide. This includes engine components, transmission parts, various types of tires, brake components, exhaust system parts, and other essential automotive fluids and consumables. Their specialization in diesel repair suggests they also stock or can procure specialized diesel engine parts.

Several **features** significantly distinguish ICE Auto Center and contribute to its strong positive reputation among local users. The most frequently highlighted feature is their **honesty and integrity**. Numerous customer testimonials praise the shop for being "honest," "no games and no TAKING advantage of people," and for "saving me hundreds of dollars" by accurately diagnosing issues (e.g., loose bolts instead of a cracked exhaust manifold). This commitment to ethical practices is a major draw. Their **specialization in diesel engine repairs** makes them a valuable resource for owners of diesel trucks and commercial vehicles in the Hemet area. The longevity of the family-owned business (over 25 years of full auto repair in Hemet, stemming from a 1974 start as a radiator shop) speaks to their stability and expertise. Customers consistently describe the staff as "knowledgeable," "efficient," and "professional," indicating a high level of technical skill and customer service. They offer **fleet accounts**, which is a significant feature for businesses managing multiple vehicles, providing streamlined service and potentially preferred pricing. The availability of **financing** for repairs is another beneficial feature, helping customers manage unexpected repair costs. Their strong overall rating of 4.8 out of 5 stars based on 30 verified reviews on platforms like CARFAX and SureCritic further solidifies their reputation for quality and customer satisfaction.

Regarding **promotional information**, while specific, constantly updated coupons or grand advertising campaigns for ICE Auto Center are not prominently detailed in general searches, their business model and customer feedback suggest they offer value in other ways. Like many established local "Auto Repair Stations," they likely attract and retain customers through their reputation for fair pricing and honest service. However, based on common practices in the auto repair industry and general online trends, customers might look out for:

• **Oil Change Specials:** These are common introductory offers for new customers or routine maintenance.
• **Fleet Account Benefits:** While not a "promotion" in the coupon sense, the advantages of setting up a fleet account with ICE Auto Center (e.g., preferential rates, simplified billing, dedicated service) serve as a significant draw for commercial clients.
• **Financing Options:** The availability of financing helps customers manage larger repair costs, effectively promoting their ability to make necessary repairs affordable.
• **Seasonal Maintenance Deals:** Promotions for services relevant to specific times of the year (e.g., pre-summer A/C checks, winter preparedness packages).
• **Referral Incentives:** Encouraging existing satisfied customers to refer new business.

It's always recommended for local users to contact ICE Auto Center directly at **(951) 658-4160** to inquire about any current service specials, discounts, or to discuss fleet account options and financing availability. Direct communication will provide the most accurate and up-to-date information on their offerings.

In conclusion, ICE Auto Center stands as a highly reputable and trusted "Auto Repair Station" in Hemet, CA. Its long history, family-owned operation, strong specialization in diesel engine repairs, and comprehensive general automotive services make it a versatile choice for vehicle owners. The consistent emphasis on honesty, professionalism, knowledgeable staff, and customer satisfaction, validated by numerous positive reviews, firmly establishes ICE Auto Center as a premier destination for reliable and fair car care in the community.