Audi Columbus Service Center

Audi Columbus Service Center ico

(11 reviews)

Auto Repair StationsOhioFranklin CountyColumbusNorth Hamilton Road

Franklin County . Ohio

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  • Intro
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  • Location
  • Reviews
  • +1 614-796-4242
  • www.audicolumbus.com
  • 341 N Hamilton Rd, Columbus, OH 43213, USA

Operating Hours

Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 AM
Sunday Closed

Audi Columbus Service Center Introduce

For discerning Audi owners in the Columbus area, maintaining the peak performance, sophisticated engineering, and luxurious comfort of their vehicle demands a service center with specialized expertise and an unwavering commitment to brand standards. The **Audi Columbus Service Center** stands as a premier **Auto Repair Station**, exclusively dedicated to providing unparalleled service and maintenance for every Audi model. We understand that an Audi is more than just a car; it's an investment in precision, performance, and advanced technology. Our mission is to protect that investment by delivering service that adheres to the strict guidelines set by Audi of America, ensuring your vehicle continues to perform as it was engineered to.

The Exquisite Environment at Audi Columbus Service Center

The environment at the Audi Columbus Service Center is meticulously crafted to reflect the premium nature of the Audi brand itself. From the moment you arrive, you'll experience a clean, modern, and inviting atmosphere. Our customer lounge is designed for comfort and convenience, offering amenities such as complimentary Wi-Fi, premium coffee and beverage bar, and often snacks. Many facilities also provide business workstations for those who need to work while they wait. The service reception area is staffed by friendly and knowledgeable service advisors who are dedicated to providing a personalized and transparent experience. They will listen attentively to your concerns, provide clear explanations of diagnostic findings, and discuss repair options thoroughly. The service bays themselves are state-of-the-art, impeccably clean, and equipped with the latest diagnostic tools and specialized equipment designed specifically for Audi vehicles. This professional and organized environment underscores our commitment to precision, efficiency, and the highest standards of care for your luxury automobile. We also often provide conveniences such as courtesy service loaners, a complimentary shuttle service, and even full valet service to enhance your experience, reflecting the premium level of attention your Audi and you deserve.

Comprehensive Services Exclusively for Audi Vehicles

As an authorized **Auto Repair Station** for Audi, our service center provides a complete suite of maintenance, diagnostic, and repair services that are specifically tailored to the intricate engineering of Audi vehicles. Our offerings are comprehensive, ensuring every aspect of your Audi's performance and longevity is addressed:

  • Factory Scheduled Maintenance: Adhering to Audi's precise maintenance schedules (e.g., every 10,000 miles or 12 months) is crucial. We perform all recommended services, including synthetic oil changes, fluid checks and replacements, filter changes (oil, air, cabin, fuel), and comprehensive multi-point inspections to ensure all components are functioning correctly.
  • Advanced Diagnostic Services: With Audi-specific diagnostic tools and software, we can accurately pinpoint issues that generic scanners might miss. This includes complex electrical system diagnostics, engine management issues, transmission irregularities, and advanced driver-assistance system (ADAS) calibrations.
  • Brake System Service and Repair: We perform comprehensive brake inspections, pad and rotor replacements using genuine Audi parts, brake fluid flushes, and diagnostics/repair of advanced braking systems like ABS and electronic stability control (ESC).
  • Engine Repair and Performance: Our factory-trained technicians are experts in Audi's sophisticated engines, capable of handling everything from minor adjustments and tune-ups to complex internal engine repairs, ensuring optimal performance and efficiency.
  • Transmission Service and Repair: We specialize in the diagnosis, maintenance, and repair of Audi's advanced transmissions, including S tronic dual-clutch, Tiptronic automatic, and quattro all-wheel drive systems, ensuring seamless power delivery.
  • Suspension and Steering System Repair: From routine checks to replacing advanced adaptive suspension components and correcting steering issues, we ensure your Audi maintains its renowned handling and ride comfort.
  • Heating, Ventilation, and Air Conditioning (HVAC) Service: We diagnose and repair all components of your Audi's climate control system, ensuring optimal comfort within the cabin year-round.
  • Electrical System Diagnostics and Repair: Our technicians are highly proficient in troubleshooting and repairing the intricate electrical systems of Audi vehicles, including infotainment, lighting, and sensor networks.
  • Tire Services: We offer a full range of tire services, including sales of Audi Original Tires (AO tires) that are specifically developed for Audi models, mounting, balancing, rotation, and flat repair, ensuring optimal grip and performance.
  • Wheel Alignment: Precise wheel alignment is crucial for handling and tire longevity. We use specialized equipment to ensure your Audi's alignment meets factory specifications.
  • Collision Repair Coordination: While major bodywork is handled by certified collision centers, we can often assist in coordinating these repairs and ensuring genuine Audi parts are used for the structural integrity of your vehicle.
Key Features That Elevate Audi Columbus Service Center

The Audi Columbus Service Center distinguishes itself through several key features that provide an unparalleled service experience for Audi owners:

  • Factory-Trained and Certified Technicians: This is our cornerstone. Our technicians undergo rigorous, ongoing training directly from Audi, specializing in the brand's unique technologies, diagnostics, and repair procedures. No one knows your Audi better.
  • Exclusive Use of Audi Genuine Parts: We exclusively use Audi Genuine Parts, which are engineered and tested to meet Audi's exacting standards. These parts ensure optimal fit, performance, safety, and are backed by an Audi Limited Warranty, preserving your vehicle's integrity and value.
  • State-of-the-Art Diagnostic and Repair Equipment: Our facility is equipped with specialized tools and cutting-edge diagnostic technology that are often only available to authorized Audi service centers. This allows for precise and efficient problem identification and resolution.
  • Comprehensive Multi-Point Inspections: With every service visit, your Audi receives a complimentary multi-point inspection. A detailed checklist is reviewed with you by your service advisor, providing a clear understanding of your vehicle's overall health and any potential areas requiring attention soon or now.
  • Convenience and Amenities: Beyond the comfortable waiting area with Wi-Fi and refreshments, we offer courtesy service loaners, a shuttle service, online service scheduling, and often Saturday service hours, all designed to minimize disruption to your schedule. Many locations also offer complimentary car washes with service.
  • AudiCare Prepaid Maintenance Plans: We offer AudiCare, a prepaid scheduled maintenance plan that provides significant savings and convenience for your vehicle's recommended service intervals. This helps you maintain your Audi's performance and value effortlessly.
  • Warranty and Recall Support: As an authorized center, we expertly handle all Audi warranty repairs and recall campaigns, ensuring your vehicle is up-to-date on all necessary manufacturer updates.
  • Online Service Scheduling: Our user-friendly online platform allows you to conveniently schedule your service appointments at your preferred time, 24/7.
Exclusive Promotional Information for Audi Owners

The Audi Columbus Service Center regularly offers a variety of service specials and promotions designed to provide exceptional value while maintaining the high standards of Audi care. We encourage local Audi owners to regularly check our official website's service specials page, sign up for our email newsletters, or inquire directly with our service advisors for the most current offers. Common promotions you might find include:

  • Seasonal Service Specials: Discounts on services crucial for specific seasons, such as winter preparation packages (battery checks, tire inspections) or summer AC performance checks.
  • Oil Change Specials: Competitive pricing on full synthetic oil changes using genuine Audi oil and filters.
  • Brake Service Promotions: Offers on brake pad and rotor replacements, ensuring optimal stopping power and safety.
  • Tire Specials: Discounts on sets of new Audi Original Tires, often including mounting and balancing.
  • Accessory Discounts: Special pricing on genuine Audi accessories to personalize or enhance your vehicle.
  • Alignment Specials: Discounts on wheel alignment services, essential after tire replacement or suspension work.
  • Competitive Coupon Acceptance: We may accept valid service coupons from other authorized Audi dealerships, demonstrating our commitment to providing the best value.
  • AudiCare Package Benefits: While a prepaid plan, AudiCare itself offers significant savings over individual service visits.

At the Audi Columbus Service Center, our dedication to precision engineering, genuine parts, and exceptional customer service ensures that your Audi receives the care it deserves. Trust us to maintain its performance, safety, and luxury for years to come.

Audi Columbus Service Center Photos

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Audi Columbus Service Center Location

Audi Columbus Service Center Customer Reviews

I make a special 30 min trip to the East side, though I'm living in Dublin. I avoid the other Columbus Audi dealership which is right around the corner. These guys aren't playing games with inflated big ticket, impending doom, service demands, trying to put one over on the layperson. They also assumed I needed a loaner rather than leaving me in the lurch because I didn't ask for one in advance. Super friendly, never looking down their noses or condescending. Thanks again, guys!

Nov 19, 2022 · Ted Barker

Called to request a service apt. for my Audi TT the service manager told me they weren't too busy if I could get the car there within the hour they could look at it. Within 1 hour I had the car towed there from Lancaster and it was rushed into the garage like an ER patient!! Tristen handled my car's service and was very skilled and informative about what was going on in the maintenance shop. My car had a massive coolant leak and pressure issue. I had already diagnosed the leaking thermo housing part, and had it in the front seat when It arrived. Service check indicated that it was in fact that part. The mechanic sent me a video so I could see what and where he was talking about. Tristen kept me up to date in real time with text messages and I ok'd the required work. All the diagnostic scan funds were credited towards the labor once I ok'd it. The following business day, damn near the whole engine was apart, they changed out the leaky part and put it back together. That same day Tristen called and notified me that the car was ready for pickup. The girl at the service pickup desk was professional and gave me a detailed breakdown of everything they checked and how the car preformed. Since the service I have had no issues, the car is running 100% better then it was prior to the leak. My car was washed, and waxed and looked brand new when I picked it up!! Great Friendly and professional staff!! Would recommend for all your Audi needs! Thank you All

Sep 13, 2023 · Ken Dawson

I took my 2004 Audi TT here this week. I needed a diagnosis on a check engine light. They ended up replacing the fuel pump. One day later the check engine light came back on, and I got a call (from the service center) asking how the service was. Conveniently enough, I just explained the situation, and I’ll tell you what… they went above and beyond to resolve the problem! I also can’t recommend Tristen enough. He was very nice and professional! Being new to Audi, I didn’t know what to expect. Now I know what kind of commitment THIS SERVICE CENTER has to their vehicles. 5/5 would DEFINITELY recommend to a friend. THANKS GUYS!

Mar 17, 2022 · Matt Davis

The service department employees were great to work with when ordering my new key fob. If you're headed to that building, it is located behind, to the right, of the sales lot. There is an awning that labels it too.

Aug 22, 2022 · Natalie Dorsey

Got my audi detailed here. The guys did an excellent job!

Nov 07, 2024 · Kendall Montgomery