American Motorcycle

Welcome to the local introduction of American Motorcycle, a specialized service and parts provider located at 323 S Cannon Blvd, Shelbyville, TN 37160, USA. While the platform category is Auto Repair Stations, American Motorcycle focuses specifically on motorcycles, offering a range of services and goods tailored to the needs of motorcycle owners and enthusiasts in the area. You can reach them at their local phone number: (931) 536-2862 or their mobile number: +1 931-536-2862.

The environment of American Motorcycle is likely geared towards motorcycle service and customization. Based on the positive reviews, it appears to be a welcoming and customer-focused space. The mention of being allowed to keep a bike there until the rain stopped suggests a level of consideration and customer care that goes beyond standard service. While the reviews don't explicitly describe the workshop, one can infer that it is equipped with the necessary tools and equipment for motorcycle repair, maintenance, and upgrades, including specialized tools for working on brands like Harley-Davidson. The focus on upgrades, such as entertainment systems, indicates a facility capable of handling custom work and aftermarket installations. The positive interactions with "Sugar" suggest a friendly and accommodating atmosphere where customers feel valued.

The services offered by American Motorcycle, as indicated by the customer reviews, center around motorcycle repair, maintenance, and customization. These services likely include:

• General motorcycle repair and maintenance: This would cover routine services such as oil changes, brake service, tire replacements, chain adjustments, and more complex mechanical repairs.
• Entertainment system upgrades: One customer specifically mentioned having their Harley-Davidson's entertainment system upgraded with an aftermarket amp and speakers, including custom lid modifications. This highlights expertise in audio system installations and integration.
• Aftermarket parts and accessories installation: The willingness to perform upgrades suggests they handle and install a variety of aftermarket parts and accessories to enhance the performance, aesthetics, or functionality of motorcycles.
• Electrical system work: Upgrading entertainment systems involves intricate electrical work, indicating competence in motorcycle electrical systems.
• Troubleshooting and diagnostics: The mention of an amp problem being addressed suggests they have the capability to diagnose and resolve electrical or equipment issues.
• Potentially broader customization services: Given the focus on upgrades, they might offer other customization services tailored to individual rider preferences.

Several key features of American Motorcycle are evident in the customer feedback. The exceptional customer service, particularly from someone named Sugar, is a recurring theme. Sugar is described as "awesome," and the service is labeled as "excellent." The willingness to go above and beyond, such as allowing a customer to leave their bike until the rain stopped, demonstrates a strong commitment to customer satisfaction. Another notable feature is their expertise in upgrades, specifically with Harley-Davidson entertainment systems, including aftermarket installations and custom modifications. The proactive approach to resolving equipment failures, even when not their fault, by offering a replacement, further underscores their dedication to taking care of their customers. The overall impression is of a shop that provides quality work with a personal touch, fostering trust and loyalty.

Promotional information for American Motorcycle is not explicitly mentioned in the provided reviews. However, motorcycle shops often offer various promotions to attract and retain customers within the local riding community. These could include:

• Seasonal service specials: Such as discounts on pre-ride checks before riding season or winterization services.
• Deals on specific parts or accessories: Collaborations with aftermarket parts suppliers might lead to special offers.
• Package deals for common services: Bundling oil changes with other maintenance tasks at a reduced price.
• Discounts for local motorcycle club members.
• Promotions on customization services during certain times of the year.
• Referral programs to encourage word-of-mouth marketing.

Local motorcycle enthusiasts in Shelbyville and the surrounding areas interested in potential promotions at American Motorcycle are encouraged to contact them directly. Speaking with Sugar or another member of their team can provide insights into any current specials or upcoming offers on services, parts, or upgrades. Visiting their location might also provide visual cues about any in-store promotions or featured products.

In conclusion, American Motorcycle in Shelbyville, TN, stands out as a dedicated motorcycle service and parts provider with a strong emphasis on excellent customer service and expertise in upgrades, particularly for Harley-Davidson motorcycles. The positive reviews highlight the helpfulness and accommodation of their staff, especially Sugar, and the quality of their work, including custom entertainment system installations. While specific promotional details are not provided, their commitment to customer satisfaction and willingness to go the extra mile make them a highly recommended choice for local motorcycle owners seeking reliable service, upgrades, and a shop that truly cares about their customers' needs. For riders in the Shelbyville area, American Motorcycle appears to be a go-to destination for all things motorcycle-related.

For motorcycle enthusiasts in Shelbyville, TN, American Motorcycle offers a specialized service experience tailored to their passion. The positive testimonials speak volumes about the quality of their work and their dedication to ensuring customer satisfaction. Whether you need routine maintenance, performance upgrades, or custom modifications to your motorcycle, American Motorcycle, and especially Sugar, seem committed to providing top-notch service with a personal touch. Don't hesitate to reach out to them to discuss your specific needs and discover how they can enhance your riding experience.