American Auto Repair

Welcome to American Auto Repair, located at 618 S Main St in Plymouth, Michigan. As a local establishment within the "Auto Repair Stations" category, we aim to provide a variety of automotive services to meet the needs of Plymouth residents and the surrounding community. While specific details about our shop's environment are best discerned through a visit, auto repair facilities typically offer a service area where mechanics diagnose and repair vehicles, along with a customer waiting area. The focus is generally on functionality and efficiency to ensure timely and effective vehicle maintenance and repair.

At American Auto Repair, we offer a range of services that are common for auto repair stations. These typically include:

• Brake Services: As highlighted in the customer reviews, brake repair and replacement are among the services offered. Ensuring a vehicle's braking system is functioning correctly is crucial for safety.
• Oil Changes and Lubrication: Regular oil changes are essential for maintaining engine health and performance. This service usually includes replacing the engine oil and oil filter.
• General Automotive Maintenance: This can encompass a variety of services aimed at keeping your vehicle in good working order, such as fluid checks and top-offs, filter replacements (air, fuel, cabin), and inspections.
• Engine Diagnostics and Repair: Addressing issues with the engine, which may involve identifying the problem using diagnostic tools and performing necessary repairs or replacements.
• Transmission Services: Depending on the shop's capabilities, services related to the vehicle's transmission system may be offered.
• Other Mechanical Repairs: This can include work on the suspension, exhaust, heating, and cooling systems, among others. It's best to inquire directly about specific repair needs.

Customer feedback regarding American Auto Repair presents a mixed picture. One customer shared a significantly negative experience concerning brake repairs. According to this review, after having brakes replaced, they allegedly failed multiple times, leading to dangerous situations. The reviewer also expressed dissatisfaction with the handling of the issue, claiming they were asked to pay again for repairs related to the initial brake service. This account raises serious concerns about the quality and reliability of the brake work performed and the customer service provided in this particular instance.

In contrast, another customer offered a positive review, stating that "John has taken care of my cars for years. He always does quality work at reasonable prices. I am especially grateful for his honest assessments of possible issues with my vehicles. He never tries to sell me parts or service that I don't need." This review praises the quality of work, fair pricing, and the honesty of the mechanic, specifically mentioning assessments of potential issues without unnecessary upselling. This suggests that some customers have had positive experiences with American Auto Repair, particularly with "John."

Given these contrasting reviews, it's challenging to definitively characterize the typical features of American Auto Repair. However, based on the available feedback, some potential features to consider include:

• Variable Service Quality: The stark difference in customer experiences suggests that the quality of service may vary.
• Potential for Honest Assessments: One reviewer specifically highlighted the honesty in assessing vehicle issues and avoiding unnecessary sales.
• Reasonable Pricing (in some cases): At least one customer found the prices to be reasonable.
• Importance of Specific Mechanics: The positive review mentions "John" by name, indicating that the experience may be tied to the specific mechanic working on the vehicle.

Regarding promotional information, there are no specific promotions or discounts mentioned in the provided text. It is advisable to contact American Auto Repair directly at (734) 451-7330 or +1 734-451-7330 to inquire about any current specials or offers they may have. You can also visit their location at 618 S Main St, Plymouth, MI 48170, USA, to speak with their team and get information on pricing for specific services.

In conclusion, American Auto Repair in Plymouth, MI, is a local auto repair station offering a range of services, including brake repairs, oil changes, and general maintenance. However, the available customer reviews present a significant divergence in experiences. While one customer reported severe issues with brake repairs and expressed strong dissatisfaction with the service and handling of the problem, another customer praised the quality of work, fair prices, and honesty of a mechanic named John. Prospective customers should consider these contrasting viewpoints and may want to inquire specifically about the qualifications and experience of the mechanic who will be working on their vehicle. Contacting American Auto Repair directly for more information about their services, pricing, and any current promotions is recommended to make an informed decision about your auto repair needs in Plymouth.