Advance Auto Parts

Welcome to Advance Auto Parts, a well-established auto parts store located at 1111 Rice St, St Paul, MN 55117, USA. As a prominent entity within the Auto Repair Stations category, Advance Auto Parts serves the local St. Paul community by providing a wide array of automotive parts, accessories, and related products. Our aim is to be a convenient and reliable source for both individual car owners and professional mechanics seeking quality components to maintain and repair their vehicles. With a physical presence and a commitment to serving the needs of our local users, Advance Auto Parts strives to offer a comprehensive selection and knowledgeable assistance.

Our store environment at the Rice St location is designed to make it easy for customers to find the parts they need. Typically, Advance Auto Parts stores feature well-organized aisles, clearly labeled sections for different categories of parts, and a counter area where customers can seek assistance from store associates. The layout is intended to be user-friendly, allowing both experienced mechanics and novice car owners to navigate the selection efficiently. While specific details about the ambiance of this particular store are not available online, the general model of Advance Auto Parts emphasizes accessibility and a straightforward shopping experience for automotive essentials.

As a leading auto parts retailer, Advance Auto Parts offers a broad spectrum of products and services. Our primary offering is a vast inventory of auto parts, including but not limited to batteries, brakes, filters (oil, air, cabin), engine components, electrical parts, lighting, and chemicals such as oil and fluids. We cater to a wide range of vehicle makes and models, both domestic and import. In addition to parts, we also stock various automotive accessories and tools. Our services typically include battery testing and recycling, oil recycling, and loaner tool programs for specific repair jobs. The availability of these services may vary slightly by location, but the core offering remains consistent: providing the necessary components to keep vehicles running smoothly and safely.

A key feature of Advance Auto Parts is the presence of knowledgeable staff who can assist customers in identifying the correct parts for their vehicles. Our team members often have automotive backgrounds or receive training to help them understand the complexities of different car systems and components. They can look up parts based on vehicle year, make, and model, and provide advice on installation or compatibility. This expertise can be particularly valuable for customers who may not be automotive experts themselves. Furthermore, Advance Auto Parts often participates in online and in-store promotions and offers a loyalty program, typically known as Speed Perks, which allows customers to earn points on purchases that can be redeemed for discounts on future purchases.

However, it's important to consider the feedback from local customers to gain a balanced perspective. One customer review expresses significant dissatisfaction with a past experience at this location. The review details an incident where the customer, a Speed Perks member, was discouraged from earning points on a purchase, which contradicted the stated rewards program benefits. The customer felt this interaction was "off" and that they were "robbed" of potential rewards. Attempts to retroactively add the receipt to their online account were also unsuccessful, leading to the customer deciding not to return. This review highlights a potential issue with customer service and the consistent application of the loyalty program at this specific store.

Another review describes a negative experience regarding battery installation. The customer called ahead and was informed that battery installation was provided, leading them to purchase a battery. However, upon picking up the battery, they were told that installation was not available. This discrepancy resulted in the customer needing to pay for jump-starts and then additional labor for battery installation elsewhere, leading to a "NEVER AGAIN" sentiment. This feedback points to potential miscommunication or incorrect information provided by the store staff regarding service offerings.

Considering these customer reviews, it appears that while Advance Auto Parts generally aims to provide quality parts and service, there may be inconsistencies in customer experience at this particular location on Rice St in St. Paul. Potential local users should be aware of these recent experiences shared by other customers. It's advisable to clearly verify service availability, such as battery installation, and to ensure that loyalty program benefits are correctly applied at the time of purchase. While the store aims to be a reliable source for auto parts, these reviews suggest that customer service and accurate information provision may be areas needing improvement at this specific branch.

Despite these criticisms, Advance Auto Parts as a company often offers various promotions and discounts to attract and retain customers. These may include percentage-off coupons, mail-in rebates on specific products, and special deals during holidays or automotive maintenance months. To stay informed about any potential promotional offers at the 1111 Rice St location, local users are encouraged to check the Advance Auto Parts website, sign up for their email list, or inquire directly with the store staff at (651) 356-8513 or +1 651-356-8513. It's possible that new management or staff training may have addressed some of the issues raised in the reviews, and current promotions could offer added value to your purchases.

In conclusion, Advance Auto Parts at 1111 Rice St in St. Paul, MN, serves as a local auto parts supplier within the Auto Repair Stations category, offering a wide range of automotive components and accessories. While the store aims to provide knowledgeable service and a convenient shopping experience, recent customer reviews indicate potential inconsistencies in customer service and the provision of accurate information regarding services. Local users may find the store to be a valuable resource for their auto parts needs, but it is recommended to verify service availability and ensure clarity regarding loyalty program benefits at the time of purchase. Keeping an eye out for potential promotions and directly communicating with the store for specific inquiries can also help in making informed decisions. Advance Auto Parts remains a significant player in the auto parts market, and hopefully, ongoing efforts will ensure a positive experience for all local customers.