Advance Auto Parts

Welcome to Advance Auto Parts, located at 1121 E Stone Dr, Kingsport, TN 37660, USA. While categorized under "Auto Repair Stations" on some platforms due to its crucial role in providing the necessary goods for vehicle maintenance and repair, Advance Auto Parts primarily functions as a retail store offering a vast inventory of automotive parts, accessories, and tools. This location in Kingsport serves as a convenient resource for local vehicle owners, DIY mechanics, and professional auto repair shops seeking quality parts and knowledgeable assistance.

The available customer reviews offer valuable insights into the services and features of the Advance Auto Parts store in Kingsport. One customer recounted their positive experience when searching for a specific rear wiper blade size that was unavailable at other retailers. The staff at Advance Auto Parts not only confirmed that they were out of stock but also promptly ordered the part, ensuring next-day delivery to the store. Furthermore, the customer appreciated the helpfulness of the staff member who actually installed the wiper blade for them. This review highlights the store's commitment to going the extra mile for customer satisfaction, demonstrating both product knowledge and a willingness to assist with installation, a service not always offered by auto parts retailers.

Another customer shared their experience purchasing lug nuts for new trailer tires and later returning to the store for wheel studs to fit those tires. While it took the salesman approximately ten minutes to locate the correct stud, the customer ultimately received the right part and expressed gratitude for the assistance. This review indicates that the staff is persistent in finding the correct parts, even if it requires some effort, which is crucial for customers working on specific automotive projects.

As a major auto parts retailer, Advance Auto Parts in Kingsport likely offers a wide range of products and services, including:

• Extensive Inventory of Auto Parts: Stocking a comprehensive selection of replacement parts for various makes and models, including batteries, filters (oil, air, fuel, cabin), brakes (pads, rotors, calipers), belts, hoses, spark plugs, ignition components, and more.
• Wiper Blades: As highlighted in one review, they carry or can quickly source wiper blades, including potentially hard-to-find sizes for specific vehicles.
• Tires and Tire Accessories: Offering a selection of tires and related accessories such as lug nuts and wheel studs, as mentioned in the second review.
• Oils and Fluids: Providing a variety of motor oils, transmission fluids, coolants, brake fluids, and other essential automotive fluids.
• Tools and Equipment: Stocking a range of hand tools, power tools, diagnostic tools, and garage equipment for DIY mechanics and professionals.
• Accessories and Performance Parts: Offering items such as car care products, interior and exterior accessories, and potentially some performance-enhancing parts.
• Battery Testing and Installation: Providing free battery testing services and often offering battery installation.
• Fluid Checks: Offering to check fluid levels in your vehicle.
• Loaner Tools: Many Advance Auto Parts locations have a loaner tool program where customers can borrow specialized tools for specific jobs.
• Online Ordering with In-Store Pickup or Delivery: Allowing customers to order parts online and pick them up at the Kingsport store or have them delivered. The first review specifically mentions next-day in-store delivery for a special order.
• Knowledgeable Staff: The reviews highlight staff members who are helpful, knowledgeable about their products, and willing to assist with tasks like wiper blade installation and finding the correct parts.

The environment of the Advance Auto Parts store in Kingsport is likely a typical retail setting with well-organized aisles displaying various automotive parts and accessories. There would be a service counter where customers can inquire about parts, place orders, and make purchases. The store likely utilizes computer systems to look up parts based on vehicle make, model, and year, ensuring customers get the correct components. The presence of staff willing to assist with installation suggests a customer-focused layout that allows for interaction between staff and customers at their vehicles, if needed.

The key features of the Advance Auto Parts in Kingsport, based on the available information, include:

• Wide Selection of Parts: Offering a comprehensive inventory to meet various automotive needs.
• Ability to Source Hard-to-Find Parts: Demonstrated by their ability to order and receive a specific wiper blade the next day.
• Knowledgeable and Helpful Staff: Employees who are familiar with their products and willing to assist customers, even with minor installations.
• Efficient Ordering and Delivery: Providing options for in-store pickup and quick delivery for out-of-stock items.
• Assistance in Finding the Right Parts: Staff who are persistent in locating the correct components for specific vehicle needs.

As a large national chain, Advance Auto Parts frequently offers various promotions and discounts to attract customers. These promotions can vary and may include:

• Online Coupons and Discounts: Offering percentage-based discounts or dollar-off coupons for purchases made online or in-store (often requiring printing or applying a code).
• Email Sign-Up Discounts: Providing a discount for new customers who sign up for their email list.
• Seasonal Sales Events: Offering special pricing on products related to specific seasons, such as battery sales in winter or cooling system products in summer.
• Clearance Sections: Discounting overstocked or discontinued items.
• Speed Perks Loyalty Program: A rewards program where customers can earn points on purchases and redeem them for discounts.
• Manufacturer Rebates: Offering mail-in or online rebates on specific products from various manufacturers.
• Free Services with Purchase: Such as free battery testing or fluid checks when purchasing related products.
• Discounts for Military or Students: Offering special discounts to specific groups.

Local users in Kingsport, TN, who are in need of auto parts and accessories will find Advance Auto Parts at 1121 E Stone Dr to be a convenient and potentially very helpful resource. The positive customer reviews highlight their ability to source parts that may not be readily available elsewhere and the willingness of their staff to provide assistance beyond just selling the product. To learn about the current promotions and the full range of products and services offered at this Kingsport location, customers are encouraged to call them directly at (423) 246-4290 or +1 423-246-4290 or visit their store in person. Checking the Advance Auto Parts website or app may also reveal ongoing online-exclusive deals or allow you to browse their inventory before visiting the store.

In conclusion, Advance Auto Parts in Kingsport, TN, stands as a reliable auto parts store offering a wide selection of automotive components and a commitment to customer service. The positive experiences shared by customers regarding their ability to find specific parts and the helpfulness of the staff make it a valuable resource for both everyday vehicle maintenance and more specialized automotive needs in the Kingsport area. Local users are encouraged to explore their offerings and inquire about any current promotions to maximize their savings and ensure they get the right parts for their vehicles.