O'Reilly Auto Parts

O'Reilly Auto Parts ico

(478 reviews)

Auto Repair StationsTennesseeSullivan CountyKingsportEast Stone Drive

Sullivan County . Tennessee

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  • Intro
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  • Location
  • Reviews
  • +1 423-230-0222
  • locations.oreillyauto.com
  • 1532 E Stone Dr, Kingsport, TN 37660, USA

Operating Hours

Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 8:00 AM - 8:00 PM

O'Reilly Auto Parts Introduce

For vehicle owners, DIY mechanics, and auto repair professionals in Kingsport, Tennessee, O'Reilly Auto Parts, located at 1532 E Stone Dr, Kingsport, TN 37660, USA, stands out as a highly recommended supplier within the Auto Repair Stations category. You can reach their dedicated team at (423) 230-0222 or via their mobile number +1 423-230-0222 for all your automotive parts and accessory needs.

As a well-established national chain, O'Reilly Auto Parts offers a comprehensive selection of automotive parts, tools, and accessories for a wide variety of vehicle makes and models, both domestic and import. Their inventory typically includes everything from essential maintenance items like filters, oil, and fluids to more complex repair components such as brakes, engines, transmissions, and electrical systems. They also stock a range of car care products, performance parts, and accessories to cater to diverse customer needs. The Kingsport location benefits from the extensive network and resources of the O'Reilly Auto Parts brand, ensuring a broad availability of parts and efficient supply chain.

Based on the glowing customer reviews, the environment at the O'Reilly Auto Parts store in Kingsport is notably positive and customer-focused. One reviewer specifically mentioned that the "store is always clean and tidy," indicating a well-maintained and organized shopping space. However, the most prominent aspect of their environment, according to the feedback, is the exceptional friendliness and helpfulness of the staff. The positive interactions highlighted with employees Carleigh, Marshall, Justin, and Wayne suggest a welcoming and supportive atmosphere from the moment customers enter the store. This emphasis on creating a pleasant and efficient shopping experience makes O'Reilly Auto Parts in Kingsport a preferred destination for auto parts.

The services provided by O'Reilly Auto Parts extend beyond simply selling parts. Their knowledgeable staff plays a crucial role in assisting customers with their automotive needs. They are described as "extremely helpful," "super friendly," and "eager to provide exceptional customer service." This includes assisting in identifying the correct parts for specific vehicles, answering technical questions, and offering advice on repairs and maintenance. The willingness of employees to "go above and beyond" to ensure customer satisfaction indicates a strong commitment to service excellence. Furthermore, the review mentioning that "They have it when other car part company's don't!" suggests a robust inventory and efficient parts lookup system, ensuring customers can find the components they need, even if they are less common.

Several key features contribute to the positive reputation of the O'Reilly Auto Parts store in Kingsport. The exceptionally friendly and helpful staff is consistently praised as a major differentiator. Their product knowledge and willingness to assist customers make the parts-buying process less stressful and more efficient. The store's cleanliness and tidiness further enhance the shopping experience. The ability to source parts that other companies may not have indicates a comprehensive inventory and strong supply chain. The overall commitment to exceeding customer service expectations, as highlighted by a reviewer with high standards, solidifies O'Reilly Auto Parts as a top choice for automotive parts in the area.

The enthusiastic customer testimonials speak volumes about the positive experiences at this O'Reilly Auto Parts location. The recurring praise for the staff's friendliness, helpfulness, and eagerness to assist underscores their commitment to customer satisfaction. The fact that one reviewer now considers this their "new favorite Automotive Parts Store" and highly recommends it due to the "wonderful employees and exceptional treatment" is a strong endorsement. The sentiment that the employees make finding parts "less stressful" highlights the value of knowledgeable and supportive assistance. The ability to find parts that competitors don't carry further reinforces the store's comprehensive inventory and sourcing capabilities.

As a national chain, O'Reilly Auto Parts frequently offers various promotions and discounts to attract and retain customers. These can include weekly or monthly sales flyers featuring discounted parts, seasonal promotions related to specific maintenance needs (e.g., battery sales in winter, cooling system deals in summer), and special offers for professional mechanics or commercial accounts. Customers can often find these promotions online on the O'Reilly Auto Parts website or in-store through printed flyers. To learn about the specific current promotions at the Kingsport location, it is advisable to visit their website (www.oreillyauto.com) or inquire in-store at 1532 E Stone Dr, Kingsport, TN 37660, USA, or by calling them at (423) 230-0222. Signing up for their email list or rewards program, if available, can also provide access to exclusive deals and offers.

In conclusion, O'Reilly Auto Parts in Kingsport, TN, has established itself as a premier destination for auto parts due to its exceptionally friendly and knowledgeable staff, well-maintained environment, and comprehensive inventory. The positive customer reviews consistently highlight the outstanding customer service provided by employees like Carleigh, Marshall, Justin, and Wayne, who go above and beyond to assist customers. Their ability to source hard-to-find parts further enhances their reputation as a reliable supplier. For local users seeking a stress-free and positive auto parts shopping experience with expert assistance, O'Reilly Auto Parts on E Stone Dr in Kingsport comes highly recommended within the Auto Repair Stations category. Be sure to check their website or contact them directly for information on current promotions and how they can best serve your automotive parts needs.

O'Reilly Auto Parts Photos

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O'Reilly Auto Parts Location

O'Reilly Auto Parts Customer Reviews

If I could give more stars, I would.The staff is exceptionally friendly. The two employees I have had interactions with the most over my vehicles have been Carleigh and Marshall. They are extremely helpful, super friendly, and eager to provide exceptional customer service. Justin and Wayne are the other employees I have had help from. Super friendly and helpful as well. These 4 employees are why I have rated this store a solid 5. It is nice to be able to shop for parts and get respectful help. These employees go above and beyond to provide exceptional customer service to all they have interactions with. The store is always clean and tidy. Customer service exceeded my expectations, which my expectations are usually high as I take customer service very seriously. This is my new favorite Automotive Parts Store. O'Reilly got it right with this store and staff. Highly satisfied, and I highly recommend this store because of the wonderful employees and exceptional treatment you get from the moment you walk in to the moment you leave

Apr 06, 2025 · Supah Jax

They have it when other car part company's don't! I've always chosen this store as my favorite. Helpful employees and they get what ever you need for you car experience. Making things less stressful.

Mar 25, 2025 · Deborah Hall

Offers veterans discount on most products. Store is well stocked and can get most non stock items within 24 hours.

Mar 30, 2025 · Mike Honeycutt

On a cold snowy afternoon, I went to fill my as tank (just in case). As luck would have it, my car died. I mean nothing. My guy came to jump start the battery to no avail. So, with nothing to lose, I called a couple of Auto Parts stores. I explained to both store that I was a senior citizen and disabled and was stuck at the gas station not even half a mile down the road. The old woman stuck with a dead car and the one I called (who shall remain nameless but i had heard they're pretty Advanced in customer service). I was quite taken aback when the associate. actually hung up on me! I then called O'Reilly. and explained my plight. The young man I spoke to was hesitant at first but agreed to bring me a new battery AND install it. I can't THANK HIM (Ibelieve his name is Wayne) and O'Reilly enough. You saved this old lady's dead car and allowed me to finally close the driver's side window. Thank you, thank you, thank you!!!

Jan 19, 2025 · Jen Stainer

Can't thank them enough. A young red haired lady helped me today put in new headlights ..... So grateful!

Apr 12, 2025 · Dj Roy