Advance Auto Parts

Advance Auto Parts, located at 707 E 2nd St, Jamestown, NY 14701, USA, is a well-established automotive aftermarket parts provider that serves both professional installers and do-it-yourself (DIY) customers. Positioned within the "Auto Repair Stations" category, this particular store goes beyond simply selling parts; it offers a suite of valuable services designed to assist vehicle owners with their maintenance and repair needs. You can reach them by phone at (716) 664-6550 or mobile at +1 716-664-6550.

The environment at Advance Auto Parts stores, including the Jamestown location, is typically characterized by a retail layout that prioritizes accessibility and organization of a vast inventory. Stores are designed to make it easy for customers to find the parts and accessories they need, whether it's for routine maintenance or more complex repairs. You'll generally find aisles stocked with a wide variety of automotive components, from engine parts, brakes, and batteries to filters, fluids, and car care products. The overall atmosphere aims to be functional and customer-friendly, with clear signage and a dedicated counter area where staff can assist with part lookups, order placements, and service inquiries. While specific aesthetic details may vary, the general design focuses on efficiency and enabling customers to quickly locate items. The company also emphasizes maintaining a clean and well-lit space to enhance the shopping experience.

As a leading auto parts store, Advance Auto Parts provides an extensive array of services and goods for sale. Their core offering is, of course, a comprehensive inventory of automotive parts and accessories. This includes everything a vehicle owner might need for maintenance and repair, such as:

• P: Brake pads and rotors
• P: Batteries (automotive, marine, powersports)
• P: Engine parts (alternators, starters, water pumps)
• P: Filters (oil, air, cabin air)
• P: Fluids (motor oil, transmission fluid, brake fluid, windshield washer fluid)
• P: Wiper blades
• P: Car care products and tools

• P: Free Battery Testing and Installation: Customers can get their vehicle battery tested, and if a new battery is purchased from the store, they offer free installation (for most vehicles). They also provide free battery charging and recycling of old batteries.
• P: Free Wiper Blade Installation: When you purchase new wiper blades, the staff can install them for free, which is particularly helpful during inclement weather, as demonstrated by a customer review: "Back on 12/02/2024 Annette waited on me. Was very pleasant and patient. Needed wipers in the middle of snow storm. Weather was terrible but with a smile on her face she went out and put the new blades on. Thank you Annette!"
• P: Free Check Engine Light Scanning: For most OBD-II vehicles, the store provides free engine code scanning to help diagnose why the check engine light is on. While they can provide codes, they may refer customers to a local technician for more in-depth diagnosis if needed.
• P: Free Starter and Alternator Testing: Similar to battery testing, they can test starters and alternators both on and off the vehicle to ensure the charging system is functioning correctly.
• P: Free Loaner Tool Program: This is a significant benefit for DIYers. Customers can borrow specialized tools for their repairs by leaving a refundable deposit, saving them the cost of purchasing tools they might only use once.
• P: Free Oil Recycling: Advance Auto Parts helps customers dispose of used motor oil responsibly, accepting it for recycling at no charge.
• P: Same-Day Options: The store offers free in-store and curbside pickup for most in-stock products within 30 minutes. In select markets, they also provide free same-day home delivery.

Key features of Advance Auto Parts, and specifically the Jamestown location, include their broad product selection and the convenience of their free in-store services. The availability of these services positions them as more than just a retail store, offering a degree of immediate, practical support for car owners. However, it's worth noting that while some staff members, like Annette mentioned in a review, provide exceptional customer service and assistance, the level of technical knowledge among employees can vary. One customer review highlights this point: "Guy that looked at my car didn't know the difference between a Impreza and a Forester. Asked how much experience he had he says he's worked there a year. How lazy can you get?" This suggests that while assistance is readily available, customers with highly technical questions might need to rely on their own knowledge or seek a professional mechanic for complex diagnostic work. Despite potential variations in staff expertise, the overall convenience of having a wide range of parts and free basic services readily available remains a strong feature. The company also emphasizes its commitment to customer satisfaction and aims to provide the "right parts—the first time."

Advance Auto Parts frequently runs various promotions and offers to provide value to its customers. These can include:

• P: Online Discounts: They often have promotional codes for online orders, such as percentage discounts on total purchases (e.g., 15% off any order, 20% off $100+). These typically require a code and may have exclusions.
• P: Monthly Sales Ads: Customers can check their website for monthly deals on various products, including oil change bundles, brake components, and seasonal maintenance items.
• P: Speed Perks Rewards Program: This loyalty program rewards customers for their purchases. Members earn points for every dollar spent, with higher tiers (VIP and Elite) offering increased point accumulation and additional benefits. Points can be redeemed for "Perks Bucks" savings on future purchases and even gas rewards at participating Shell stations. Elite members, for example, can stack up to $20 in Perks Bucks rewards when using the mobile app.
• P: Specific Product Promotions: They often have deals on specific brands or product categories, such as "Buy One, Get One 50% Off" on certain car care products or discounts on spark plugs when buying multiple.
• P: Email Subscription Offers: New subscribers to their email list often receive a welcome coupon, such as 25% off their next online order.
• P: Referral Programs: Advance Auto Parts may offer programs where customers can refer friends and receive gift cards when the referred individual makes a qualifying purchase.