Barmore Sellstrom Inc

Barmore Sellstrom Inc, located at 1403 E 2nd St, Jamestown, NY 14701, USA, is a long-standing automotive business that operates primarily as an Auto Repair Station with a strong emphasis on tire services. With a history spanning over 60 years, they have established themselves as a significant presence in the Southern Tier's automotive repair landscape. Their contact numbers are (716) 665-6426 and +1 716-665-6426.

As an established auto repair station, Barmore Sellstrom Inc's environment is designed to facilitate efficient vehicle service. While specific architectural details aren't provided, it can be inferred that the facility includes multiple service bays to accommodate a high volume of vehicles, given the customer reviews indicating it's "super busy." A well-organized and clean service area is crucial for safety and efficiency in an automotive repair setting, and given their long-standing reputation and positive feedback regarding quick service, it’s reasonable to expect a professional and orderly workspace.

For customers, a typical setup would include a reception area where vehicles are checked in, and a waiting area. Positive customer reviews often highlight aspects like friendly staff and quick service, which suggests a welcoming and well-managed front desk. The address, 1403 E 2nd St, places it in a location that is accessible for local users in Jamestown, NY, and the surrounding areas like Lakewood, NY, and Falconer, NY, as indicated by their website. Their operational hours are generally Monday through Friday, 7:30 AM to 5:00 PM, and Saturdays from 7:30 AM to 12:00 PM, offering convenience for customers with varied schedules.

Barmore Sellstrom Inc, as a comprehensive "Auto Repair Station," provides an extensive range of services for both passenger cars and commercial vehicles. While they are notably strong in tire services, their offerings extend far beyond that. Based on information available online and customer feedback, their core services include:

• Tire Sales and Service: This is a cornerstone of their business. They offer a wide selection of tires from major brands like Goodyear, Bridgestone, Firestone, and Cooper, catering to various vehicle types and needs. Services include tire mounting, balancing, rotation, flat tire repair, and alignment. The customer review that mentioned "too busy doing tires" repeatedly underscores their specialization and high volume in this area.
• Routine Maintenance: Essential services such as oil changes and preventive maintenance are offered to keep vehicles running optimally and to prevent more serious issues.
• Brake Repair: Comprehensive brake services, including inspection, pad and rotor replacement, and other brake system repairs, are crucial for vehicle safety and are a standard offering.
• Wheel Alignment: This service ensures proper vehicle handling, tire longevity, and fuel efficiency. Customer reviews specifically mention positive experiences with alignments.
• Steering and Suspension Repair: Addressing issues related to shocks, struts, ball joints, and power steering, which are vital for vehicle control and ride comfort.
• Engine Diagnostics and Performance: Utilizing advanced diagnostic tools to identify and address issues with vehicle engines, including check engine light diagnosis and tune-ups.
• Climate Control Systems: Repair and maintenance of vehicle heating and air conditioning systems.
• Cooling System Repair: Services related to radiators, water pumps, hoses, and other cooling system components to prevent overheating.
• Exhaust System Repair: Addressing issues with mufflers, catalytic converters, and exhaust pipes.
• Electrical and Electronic Systems: Diagnosis and repair of various electrical components, including batteries, alternators, starters, and vehicle wiring. While one review mentioned not being able to get a battery service due to being "too busy with only doing tires," their official service list indicates that "Starting, Charging & Batteries" are indeed part of their offerings. This suggests that while tire work is a high priority, other services are generally available.
• Axle, CV Joint & Driveshaft Repair: Services related to the vehicle's drivetrain components.
• Four Wheel Drive System Service: Addressing issues specific to 4WD vehicles.
• 24-Hour Roadside Assistance: A significant service offering, providing help for stranded motorists, including flat tire repair, fuel delivery, jump starts, and lockout services. This demonstrates a commitment to supporting customers beyond just in-shop repairs.
• Safety and Emissions Inspections: As required by local regulations, they likely offer these inspections.

Several features contribute to Barmore Sellstrom Inc's standing in the community:

• Longevity and Reputation: Operating for over 60 years, they have built a solid reputation. The fact that a gentleman from AAA recommended them, as noted in a customer review, speaks volumes about their credibility within the automotive industry.
• Customer Service Focus: Despite one negative review, numerous positive reviews highlight friendly, compassionate, and accommodating staff, as exemplified by "Aaron" in the tire blowout scenario. The general sentiment is that they prioritize customer satisfaction. As one co-owner stated, "We take care of the customer and the customer is always first."
• Experienced and Certified Technicians: They employ ASE-certified technicians, ensuring that repairs and services are performed by qualified professionals who are up-to-date with current automotive technologies.
• Efficiency and Timeliness: The review mentioning a tire being put on "within about 20 minutes" and the overall incident taking "about 2 hours in all" for a blowout on the highway demonstrates their capacity for quick and efficient service, especially in urgent situations. Other reviews also praise their speed and efficiency.
• Wide Range of Supported Brands: They are a dealer for major tire brands, indicating a broad inventory and expertise in various tire products. They also appear to service a wide variety of vehicle makes and models.
• Emergency Roadside Assistance: The availability of 24-hour roadside assistance is a major benefit, providing peace of mind to drivers in and around Jamestown, NY.
• Military Discount: The offer of a military discount, as mentioned in a customer review, reflects their community involvement and appreciation for service members.
• Positive Overall Rating: Online platforms show a high overall rating for Barmore Sellstrom Inc, with a significant majority of reviews being positive, praising their service, timeliness, and trustworthiness.

While specific, current promotional offers are not detailed, Barmore Sellstrom Inc likely leverages its long-standing reputation and comprehensive services to attract and retain customers. Their partnerships with major tire brands like Goodyear, Bridgestone, Firestone, and Cooper may involve direct promotions from these manufacturers that Barmore Sellstrom Inc can pass on to their customers.

Customer reviews provide invaluable insights into their operations:

• Positive Feedback: Many customers laud Barmore Sellstrom Inc for their quick service, professional and friendly staff, and effective repairs. The anecdote of Aaron going above and beyond for a customer recovering from spinal fusion, including offering a military discount, showcases exceptional customer care. Customers frequently mention getting in at their appointment time and quick turnaround for services like alignments. The consistent praise for their handling of tire services, including complex installations like 35x12.50 tires on new rims without damage, highlights their expertise in this area.
• Areas for Improvement (Based on one review): One customer expressed frustration, feeling neglected for services other than tires (battery, inspection, oil change) because the shop was "too busy doing tires." This indicates that while their tire specialization is a strength, it can sometimes lead to perceived limitations in handling other services, potentially affecting customer loyalty if not managed well. It also underscores the high demand for their tire services.

In conclusion, Barmore Sellstrom Inc is a well-established and highly regarded "Auto Repair Station" in Jamestown, NY, with a particularly strong reputation for tire sales and services. They provide a wide array of automotive repairs and are known for their efficiency, experienced technicians, and generally positive customer service. Their 24-hour roadside assistance further solidifies their commitment to serving the automotive needs of the Jamestown community and beyond. While some minor issues regarding service prioritization may arise during peak times, the overwhelming majority of feedback points to a reliable and highly recommended automotive partner.