D & S Glass Services Inc.

Welcome to D & S Glass Services Inc., located at 333 Fluvanna Ave, Jamestown, NY 14701, USA. Categorized under "Auto Repair Stations," D & S Glass Services Inc. primarily focuses on providing auto glass replacement and repair services to the local community in Jamestown, New York. This includes windshield replacement, car window repair, and potentially other glass-related services for vehicles.

Information regarding the specific environment of D & S Glass Services Inc. as an auto repair station is limited in the provided reviews. However, it can be inferred that their facility is equipped to handle the removal and installation of auto glass. This would typically include tools and equipment for safely removing damaged glass, preparing the vehicle frame, applying adhesives, and installing new windshields or windows. The reviews do not offer insights into the waiting area or overall customer experience within their physical location.

The primary services offered by D & S Glass Services Inc. center around auto glass. This includes windshield replacement for cracked or damaged windshields, as highlighted in one customer's experience. They also likely offer repair services for minor chips and cracks in windshields to prevent further damage. Given their name, it is reasonable to assume they handle the replacement of other car windows, such as side and rear windows, as well. The "Auto Repair Stations" categorization suggests that they focus specifically on the glass components of vehicles rather than broader mechanical repairs. However, the negative review regarding a faulty windshield installation indicates that the quality of their installation service is a critical aspect of their offering.

Based on the limited customer reviews, the features of D & S Glass Services Inc. present a mixed picture. One potential feature is their specialization in auto glass services, suggesting a focused expertise in this area. However, the negative reviews raise concerns about the quality of their workmanship and their customer service when issues arise. One customer experienced a replacement windshield cracking due to improper installation (excessive glue causing stress fractures) and reported a lack of warranty or willingness from D & S Glass to acknowledge or rectify the potential fault in their craftsmanship. This suggests a potential lack of accountability or rigorous quality control. Another feature, based on a separate review concerning a residential window, indicates that while the staff may be "pleasant & helpful when responding," their responsiveness to initial service requests can be slow, with significant delays in callbacks and service scheduling.

The negative reviews highlight several significant concerns. The issue with the replacement windshield cracking shortly after installation due to a likely error in the installation process is a major drawback. The subsequent refusal by D & S Glass to consider it their fault and the lack of any warranty or resolution for the customer resulted in a significant financial loss and a negative customer experience. This raises questions about their quality standards and after-sales support. The slow response times to service requests, even for urgent situations like storm damage leading to water ingress, as mentioned in another review, are also a significant concern for potential customers needing timely repairs.

Currently, there is no promotional information available online for D & S Glass Services Inc. Businesses in the auto glass industry may offer promotions such as discounts on windshield replacements, special pricing for insurance claims, or package deals that include services like wiper blade replacements. Local users are encouraged to contact D & S Glass Services Inc. directly at (716) 664-9321 or +1 716-664-9321 to inquire about their pricing for specific services and any current promotions they may be offering. It would also be prudent to inquire about their warranty policies and procedures for addressing any potential issues with their workmanship or materials.

In summary, D & S Glass Services Inc. in Jamestown, NY, specializes in auto glass replacement and repair services. However, the limited customer feedback available presents significant concerns regarding the quality of their installation work and their customer service when problems occur. One customer reported a faulty windshield replacement that cracked due to improper installation and a subsequent refusal from the company to take responsibility or offer a resolution. Another review indicates potential issues with slow response times for service requests. While they are categorized as an "Auto Repair Station" focusing on glass, potential customers should be aware of these reported issues and may want to seek further assurances regarding the quality of their work and their warranty policies before choosing D & S Glass Services Inc.

For residents of Jamestown, NY, and the surrounding areas in need of auto glass services, D & S Glass Services Inc. at 333 Fluvanna Ave offers a local option. However, given the serious concerns raised in the available customer reviews regarding installation quality and customer service, it is strongly recommended that potential customers contact D & S Glass Services Inc. directly to discuss their specific needs, inquire about their warranty policies, and potentially seek additional references or consider alternative auto glass service providers in the area to ensure a satisfactory experience and avoid potential issues.