Advance Auto Parts

Welcome to Advance Auto Parts, your neighborhood source for a comprehensive range of automotive parts, accessories, and expert advice in Comstock Park, Michigan, and the surrounding communities. As a vital part of the Auto Repair Stations category, we are committed to providing both professional mechanics and individual vehicle owners with the quality products and support needed to maintain and repair their vehicles. Conveniently located at 3737 Alpine Ave NW, Comstock Park, MI 49321, USA, Advance Auto Parts strives to be more than just a store – we aim to be a trusted partner in your car care journey.

At Advance Auto Parts, we understand that keeping your vehicle in optimal condition requires access to the right parts and the right information. Our store is stocked with an extensive inventory of high-quality auto parts, ranging from essential maintenance items like batteries, filters, and brakes to more specialized components such as alternators, starters, and sensors. We cater to a wide variety of makes and models, ensuring that you can find the parts you need for your specific vehicle.

While the provided information doesn't offer a detailed description of the store's physical environment, you can generally expect an Advance Auto Parts location to be organized and well-stocked, making it easy to browse and locate the items you need. Our knowledgeable team is always available to assist you in finding the correct parts and answer any questions you may have. We aim to create a helpful and efficient shopping experience for every customer who walks through our doors.

Our core offerings at Advance Auto Parts go beyond simply selling auto parts. We provide a range of services and features designed to support your automotive needs:

• Extensive Parts Inventory: We stock a wide selection of new and remanufactured auto parts from reputable brands, ensuring quality and reliability. Whether you're performing routine maintenance or tackling a complex repair, you're likely to find the necessary components in our inventory.
• Battery Testing and Replacement: A dead battery can leave you stranded. We offer free battery testing services to help you determine if your battery is still in good condition. If a replacement is needed, we carry a variety of batteries to fit most vehicles, and our team can often assist with installation.
• Oil and Fluid Recycling: We are committed to environmental responsibility and often provide a convenient way for customers to recycle used motor oil and other automotive fluids safely.
• Loan-A-Tool Program: For certain specialized repairs, we offer a loan-a-tool program, allowing you to borrow specific tools that you might not need to purchase for a one-time job. This can save you significant money and make DIY repairs more accessible. (Note: Availability of this program may vary.)
• Expert Advice and Assistance: Our team members are trained to provide knowledgeable assistance and guidance. Whether you have questions about a specific part or need help diagnosing a problem, we are here to offer support and point you in the right direction.
• Online Ordering with In-Store Pickup: For added convenience, you can often order parts online through the Advance Auto Parts website and pick them up at our Comstock Park location, saving you time and ensuring the part is ready when you arrive.

Customer experiences at Advance Auto Parts in Comstock Park appear to be varied, as reflected in the provided reviews. One customer reported a negative experience regarding the pricing of clearance items, highlighting a discrepancy between the advertised price and the price at the register, and expressing dissatisfaction with the customer service in resolving the issue. This serves as a reminder for customers to always double-check prices at the time of purchase and to advocate for clear and accurate pricing.

However, another customer shared an overwhelmingly positive experience, specifically highlighting the exceptional assistance provided by a team member named Mike. This detailed review illustrates the potential for knowledgeable and helpful service at this location. The customer recounted how Mike went above and beyond by accurately diagnosing an alternator issue that other auto parts stores had dismissed. He not only tested the battery and alternator but also explained the problem clearly and provided guidance on how to replace the alternator. This empowered the customer to successfully complete the repair themselves, saving significant money.

Furthermore, the same customer returned the following day with a check engine light issue. Mike again provided valuable assistance by suggesting spark plugs as a potential cause based on the vehicle's high mileage without a tune-up. He explained the replacement process, and indeed, the old spark plugs were found to be severely worn, resolving the issue. This series of positive interactions led the customer to express immense gratitude for Mike's expertise, his respectful communication style, and the significant cost savings he facilitated.

This positive review underscores a key feature of Advance Auto Parts: the potential for knowledgeable staff who can offer valuable insights and guidance, going beyond simply selling parts. This level of expertise can be particularly beneficial for DIY enthusiasts or those looking for preliminary advice before seeking professional mechanic services. The customer's mention of trusting a local Meineke shop for more serious fixes suggests a recognition that while auto parts stores provide essential components and advice, complex repairs may still require the expertise of a professional mechanic.

While the provided information does not include specific promotional details for the Advance Auto Parts store in Comstock Park, Advance Auto Parts as a company frequently offers various promotions, discounts, and special offers. These can include seasonal sales, discounts on specific product categories (like batteries or oil), and loyalty programs that reward repeat customers. To stay informed about potential savings at the Comstock Park location, it is recommended to:

• Check the Advance Auto Parts website: Their website often features current promotions and online-only deals. You can also browse the weekly ad for in-store discounts.
• Sign up for their email list: By subscribing to their emails, you may receive exclusive offers and promotional updates.
• Inquire in-store: Don't hesitate to ask the team members at the 3737 Alpine Ave NW location about any current promotions or discounts available.

In conclusion, Advance Auto Parts at 3737 Alpine Ave NW, Comstock Park, MI 49321, serves as a valuable resource within the Auto Repair Stations category, providing a wide array of auto parts and accessories to meet the needs of local vehicle owners and mechanics. While one customer experience highlighted potential issues with pricing accuracy and customer service, another detailed a remarkably positive experience centered around the knowledgeable assistance of a team member named Mike. This suggests that the expertise and helpfulness of the staff can significantly enhance the customer experience. For those in the Comstock Park area looking for auto parts and reliable advice, Advance Auto Parts offers a convenient location and a broad selection of products. Remember to inquire about any ongoing promotions to potentially save on your purchases.