Advance Auto Parts

Great customer service this store. We bought battery and they took old out and put in new one with a smile

Dec 02, 2024 · Patricia Chapmsn

Had a great experience at the West Union Advance Auto today. Was looking for headlamp for my truck and the young man Jessie helped me. Really quite knowledgeable and seems to have the customer's best interest at heart. After helping me with my purchase he was also good to suggest an audio shop I mentioned I needed for another issue with my truck. Jessie is good for your business and will bring me back to this location. Thanks Jesse! Ron

Jun 08, 2024 · Ron Altman

Call before you visit if you're doing a return. Usually great. The people are great. Policy is the problem. Wasted trip to return batteries for core charge refund. Can't be done without a manager. Call to make sure a manager is there before you visit if your situation might require one.

Jul 30, 2023 · Chris Parler

Can not say enough good things about this place and the people who work there. Was leaving Ace and my truck wouldn't start so I walked over to advance. William was great let me borrow a jump box but that wasn't the issue... long story short Papa Bear that works there was getting off work and with what we thought would be a quick battery swap turned in to replacing the battery and putting a new starter on the truck. Something g papa bear was able to diagnose with old school knowledge you just don't see now a days, I tried to pay him for his time and he refused, dont see that much these days either. They went above and beyond what could be asked and had a tremendously great attitude and I am so appreciative of all of you. Thank you!

May 27, 2023 · Rob Branch

I’ve gone multiple times to this advance and everyone is so nice and everything, but the old gentleman named Kevin has one of the worst customer services I’ve ever seen in my life and I’ve lived in multiple cities in the USA. When I look for parts he tells me he never has them but I end up finding them in the store. I don’t like to pull this card but I’ve seen Kevin take care of Caucasian customers and how very quick he switches when he helps me or my family out I don’t want to make sumptuous if it’s because were Latinos but just one of worst customer service I have ever received

Oct 31, 2021 · Jaare Martinez

ADVANCE AUTO. Gave me false information. Sent me on a wild goose chase. That was advance in walhalla. Then Seneca advance wouldn’t let me get a word in while trying to explain my needs. That explains why it was all a waist of my time. It was if they could not walk & chew gum. 🤦🏽‍♂️ won’t be ordering from them better to pay a little xtra & get what you need.

Mar 21, 2025 · Alberto Rodriguez

Advance auto is a good place to buy most all Your vehicle parts, and pretty much anything you need for your vehicle, from parts to cleaning supplies.

Feb 23, 2025 · Nobody's Home