Ace Service
- Overview
- Intro
- Photos
- Location
- Reviews
- +1 702-431-4909
- 2075 Palm St I, Las Vegas, NV 89104, USA
Operating Hours
Ace Service Introduce
Welcome to Ace Service, an established auto repair station conveniently located at 2075 Palm St I, Las Vegas, NV 89104, USA. As a dedicated Auto Repair Station, Ace Service aims to provide comprehensive vehicle maintenance and repair services to the local community. Understanding the critical role a reliable mechanic plays in keeping your vehicle running smoothly, this introduction offers an objective look at what Ace Service presents to its customers, drawing from available information and public feedback.
Operating within the bustling city of Las Vegas, Ace Service positions itself as a go-to destination for various automotive needs. The facility is situated in an accessible area, making it a practical choice for residents and commuters in and around the 89104 zip code. While specific details about the physical environment of the repair shop are not extensively publicized, auto repair stations generally feature a reception area for customer interaction, a workshop equipped with lifts and diagnostic tools, and often a waiting area. The focus in such establishments is on functionality and efficiency to handle a steady flow of vehicles requiring attention. Potential customers can reach Ace Service via phone at (702) 431-4909 or mobile at +1 702-431-4909 for inquiries or to schedule appointments.
Ace Service, as an Auto Repair Station, offers a range of core services essential for vehicle upkeep and repair. These typically include, but are not limited to, routine maintenance such as oil changes, tire rotations, and fluid checks. More significant repairs would encompass brake services, engine diagnostics and repairs, transmission work, suspension adjustments, and electrical system troubleshooting. The aim is to address a broad spectrum of vehicle issues, from minor adjustments to major overhauls, ensuring cars are safe and dependable for their owners. One customer specifically mentioned having a 2005 Honda Accord consistently serviced at Ace Service, indicating their capability with various makes and models, and particularly a common commuter vehicle.
A key feature highlighted by some customers is the **one-year guarantee on repairs**. This demonstrates a commitment to the quality of their work and provides customers with a degree of assurance and peace of mind regarding the longevity and effectiveness of the services performed. The idea of a warranty on repairs is a significant advantage in the automotive service industry, reflecting confidence in the parts used and the workmanship provided. Additionally, reports suggest that repairs are often completed within a few days, indicating an efficient turnaround time, which is highly valued by vehicle owners who rely on their cars for daily activities.
However, it is crucial to present a balanced view, as customer experiences can vary. While one customer lauded Ace Service for providing "awesome service," being "very honest," and offering "good price" over several years, another review expresses significant concerns. This contrasting feedback points to a divergence in customer perceptions regarding trustworthiness and operational transparency. The negative review specifically criticizes the establishment for alleged dishonesty, a lack of itemized receipts, and concerns about cash payments without clear tax or labor breakdowns. It also mentions a change in ownership, implying that the quality and operational practices may have shifted from a previous, reputable owner named Donny to the current management under "Chuy." This kind of feedback underscores the importance of customers exercising due diligence and asking for clear documentation for all services rendered and payments made.
Given the diverse feedback, potential promotional information for Ace Service would likely focus on their positive attributes while acknowledging areas for potential improvement. For instance, highlighting the **one-year guarantee on repairs** and the **efficient turnaround time** would be strong selling points. Emphasizing competitive pricing, as mentioned by a satisfied customer, could also attract new clients. From a marketing perspective, showcasing testimonials from long-term, satisfied customers who appreciate the quality and speed of service would be beneficial. For new customers, offering a diagnostic service special or a first-time customer discount could incentivize trials. Conversely, to address the concerns raised in the negative review, Ace Service could actively promote their commitment to transparency by clearly stating their policy on providing detailed, itemized receipts for all services, including breakdowns of parts, labor, and taxes, and by clarifying their payment processing procedures.
In summary, Ace Service, as an Auto Repair Station in Las Vegas, offers a range of vehicle repair and maintenance services, with reported benefits such as a one-year repair guarantee and quick service completion. Like any business, it garners varied customer experiences, highlighting the importance for individuals to research and verify services before committing. For those in Las Vegas seeking auto repair, Ace Service provides an option that, according to some, delivers reliable service at a good price, while others advise caution and emphasize the need for clear transactional documentation.
Ace Service Location
Ace Service Customer Reviews
Awesome service. This is the best mechanic in town. He is very honest and does a great job every time. I have a 2005 Honda Accord. I always take my car to Ace Service. Everything is always fixed within a few days at a good price. He even offers a one year guarantee on repairs. Thank you for your great service over the years.
Jun 07, 2024 · Daniel Herring
BE WARY!! THIS PLACE IS DISHONEST AND NOT TRUSTWORTHY. This place doesn't even get one star. They take advantage of elderly people. They take cash payments, and tell you they didn't charge you for taxes or labor???? They don't provide you with any receipts let alone a itemized list of repairs performed. Someone should shut them down. It used to be owned by a very reputable guy named Donny, but he sold it to this "shady" guy Chuy.
May 07, 2024 · lee bell
I give these guys a 10 for honesty and integrity. One time, I got two diagnostics from Firestone and Goodyear on my Kia's rack and pinion steering system which had a leak. Both other estimates were btwn $1100-1400 for a new rack and pinion replacement. Donnie took a look at it and said, "We can do that or you can buy a bottle of Stop Leak for $8 to fix it." Saved me over $1200 and only charged me for the inspection. They have the lowest rates in town and whenever I call for an estimate, they always come out as the lowest and I TRUST them not to jack up the service.
Jun 19, 2022 · Peter Wu
I give these guys a 10 for honesty and integrity. One time, I got two diagnostics from Firestone and Goodyear on my Kia's rack and pinion steering system which had a leak. Both other estimates were btwn $1100-1400 for a new rack and pinion replacement. Donnie took a look at it and said, "We can do that or you can buy a bottle of Stop Leak for $8 to fix it." Saved me over $1200 and only charged me for the inspection. They have the lowest rates in town and whenever I call for an estimate, they always come out as the lowest and I TRUST them not to jack up the service.
Jun 19, 2022 · Peter Wu
Donny is great at what he does, their prices are amazing, and they give you fast and amazing service. They are the ones i take my vehicle to. I have been going there for the last 4 years, and have recommended a lot of business to them over that time. I won't take my vehicle any where else.
Feb 02, 2019 · Matt Stanley
Donny is great at what he does, their prices are amazing, and they give you fast and amazing service. They are the ones i take my vehicle to. I have been going there for the last 4 years, and have recommended a lot of business to them over that time. I won't take my vehicle any where else.
Feb 02, 2019 · Matt Stanley
Ace was recommended to me by a friend who said Ace is the best, he has been using them for years. HE WAS RIGHT !! They are awesome.... they know what they are doing.and they do great work, they are quick and honest and DON'T try to rip you off like most other car repair shops. Donny, is the best, friendly, straight forward, and most of all honest. There is NOWHERE in Las Vegas that I would take my vehicle. PERIOD !! Even if you may have to go a little out of your way....I recommend Ace as your only choice when you need auto repairs. You won't regret it
Jul 13, 2015 · O.B. Dave
Ace was recommended to me by a friend who said Ace is the best, he has been using them for years. HE WAS RIGHT !! They are awesome.... they know what they are doing.and they do great work, they are quick and honest and DON'T try to rip you off like most other car repair shops. Donny, is the best, friendly, straight forward, and most of all honest. There is NOWHERE in Las Vegas that I would take my vehicle. PERIOD !! Even if you may have to go a little out of your way....I recommend Ace as your only choice when you need auto repairs. You won't regret it
Jul 13, 2015 · O.B. Dave
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