Absolute Automotive

Absolute Automotive, located at 891 N Market St, Troy, OH 45373, USA, stands as a dedicated and reputable automotive repair shop serving the local community. Operating within the "Auto Repair Stations" platform category, this establishment is committed to providing comprehensive vehicle maintenance and repair services. With a focus on customer satisfaction and quality workmanship, Absolute Automotive aims to be a go-to choice for drivers in Troy and the surrounding areas.

You can contact Absolute Automotive by phone at (937) 339-7602 or mobile at +1 937-339-7602. The shop typically operates during standard business hours, generally from Monday to Friday, 8:00 AM to 5:00 PM, and is closed on Saturdays and Sundays. It is always recommended to confirm their current operating hours, especially for specific service appointments or inquiries.

While specific details about the waiting area or shop decor are not extensively available online, customer reviews frequently highlight a positive and friendly environment. Patrons consistently praise the staff, including named individuals like Rocky, Bree, and Kelly, for their welcoming demeanor and excellent customer service. This suggests that Absolute Automotive prioritizes creating a comfortable and approachable atmosphere for its clients. The emphasis on being "very friendly staff" contributes significantly to a positive customer experience, making the potentially stressful process of car repair more pleasant. Customers appreciate being kept informed about their vehicle's status and the repair process, indicating transparent communication from the team.

As a NAPA Auto Care Center, Absolute Automotive adheres to a strict Code of Ethics, pledging to deliver high-quality diagnostic and repair services at fair prices, utilizing quality NAPA parts. They employ ASE-certified technicians, ensuring that vehicles are handled by professionals with demonstrated expertise. Their broad range of services covers virtually all aspects of automotive repair and maintenance for both domestic and foreign vehicles, encompassing:

• General Automotive Repair: Addressing a wide array of mechanical and electrical problems to restore vehicle performance.
• Preventative Maintenance: Essential services to keep vehicles running smoothly and prevent major issues, including oil changes, fluid checks, and filter replacements.
• Brake Repair: Comprehensive brake services, from inspections and pad replacement to rotor resurfacing and fluid checks, ensuring crucial safety.
• Engine Diagnostics and Performance: Utilizing advanced diagnostic tools to identify and address issues related to the check engine light, engine performance, and electrical systems. This includes services like engine analysis and electronic repairs.
• Fuel System Repair: As evidenced by a customer review regarding a fuel pump replacement, they handle critical fuel system components efficiently.
• Tire Services: Offering tire sales, installation, rotation, balancing, flat tire repairs, and Tire Pressure Monitoring System (TPMS) services.
• Wheel Alignment: Ensuring proper wheel alignment for optimal vehicle handling, tire wear, and fuel efficiency.
• Steering and Suspension System Repair: Addressing issues related to the vehicle's handling and ride comfort.
• Climate Control Systems: Repair and maintenance of air conditioning and heating systems.
• Cooling System Repair: Services for radiators, water pumps, hoses, and other cooling system components.
• Exhaust System Repair: Addressing issues with mufflers, catalytic converters, and other exhaust components.
• Transmission Repair: Handling repairs for vehicle transmissions.
• Scheduled Maintenance: Performing factory-recommended maintenance services to maximize vehicle lifespan and performance.
• Domestic Vehicle Specialization: They are particularly equipped to handle a wide range of domestic vehicles including Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Hummer, and Lincoln, demonstrating in-depth knowledge of these brands.
• Ignition Interlock Device Installation: Absolute Automotive is also listed as an authorized installation center for Intoxalock Ignition Interlock Devices, providing a trained technician to install and explain the device's operation.

Absolute Automotive distinguishes itself through several key features and commitments:

• ASE-Certified Technicians: Their team consists of technicians certified by the National Institute for Automotive Service Excellence, signifying a high level of competency and up-to-date knowledge in automotive technology.
• NAPA Auto Care Center: Being a NAPA Auto Care Center means they adhere to a strict Code of Ethics, emphasizing honest and reliable repairs with quality NAPA parts.
• Customer Satisfaction: Repeatedly highlighted in customer reviews, the shop demonstrates a strong dedication to customer satisfaction, evidenced by their friendly staff, clear communication, and willingness to address any "hiccups" or follow-up issues promptly.
• Timely Service: Customers commend the "quick turnaround time" on vehicle repairs, minimizing inconvenience for drivers.
• Affordable Pricing: Another recurring positive point from customer feedback is the "affordable pricing," making quality auto care accessible to the community.
• Nationwide Warranty: As a NAPA Auto Care Center, they typically offer a 24-month/24,000-mile nationwide warranty on qualifying repairs, providing peace of mind to customers.
• Autocare Financing: They offer financing options for auto care services, which can be beneficial for larger unexpected repairs.

While specific daily or weekly promotions for the Troy location are not explicitly detailed in general online information, NAPA Auto Care Centers, including Absolute Automotive, often participate in monthly deals and promotions. It is advisable for local users to check the NAPA Auto Care website or contact Absolute Automotive directly for current specials, such as:

• Seasonal maintenance inspections (e.g., winter maintenance checks).
• Discounts on specific services like oil changes or wheel alignments.
• Rebates on certain parts or services.

Some general promotions commonly offered by similar auto repair shops, and which Absolute Automotive might also provide, could include discounts for military personnel and first responders, or coupons for brake services or general repairs totaling a certain amount. Customers are encouraged to inquire about any available offers when scheduling service or visiting the shop.

In summary, Absolute Automotive in Troy, OH, emerges as a reliable and customer-focused auto repair station. Its commitment to quality service, friendly and professional staff, affordable pricing, and efficient turnaround times make it a strong contender for anyone in need of automotive care in the area. The positive customer feedback, despite a minor initial hiccup with a fuel pump repair that was quickly rectified, reinforces their dedication to ensuring vehicles are fixed correctly and customers are satisfied with the experience.