AAMCO Transmissions & Total Car Care

We broke down in the mountains of New Mexico when our motor home lost all the gears in its warrantied AAMCO remanufactured transmission. I called our home base AAMCO in Rochester, NY (Vanessa--our angel savior!) and after some basic troubleshooting, we got a tow to Albuquerque AAMCO. Once there at midday on a Friday, the staff opened a warranty work order, assessed the problem and started the process to replace the malfunctioning transmission. Since we had no place to go while waiting, they supported us living in the parked motor home beside their shop! Because of the weekend timing, we ended up doing this for 2.5 weeks even though the actual rebuild and shipping was under two weeks. Endlessly patient, friendly and knowledgeable, the staff worked hard to get us back on the road as quickly as possible. I Googled the type of service involved and discovered that getting the necessary work done and shipped in less than two weeks is about the fastest processing possible. Breaking down is never fun and can be very stressful, but we will always be grateful to AAMCO staff across the country for this kind of support and service.

Jun 01, 2024 · Darrell King

Thank you to Leah & John & the mechanics at AAMCO on Lomas in Albuquerque, NM. No nonsense courtesy check on my transmission. They diagnosed the situation, found the parts needed and repair done within a matter of hours. I appreciated Leah's customer service regarding educating me on the diagnostics & on the billing. Feels good to be driving a safe car on the road. 5 stars.

Oct 18, 2024 · Joanne Marie

After American Toyota informed me that a loud squeaking noise was from a faulty transmission and would cost $9,300 to replace I took it to AAMCO for a second opinion and estimate. Was told to bring it in Thursday morning where they would check it out and get back to me on Monday, free of charge, unlike Toyota where it took $170 out of my wallet just for the diagnosis. To make a long story short, John informed me that they didn’t detect any transmission problems and that the noise was from the engine mounts. Although I did not repair the problem, I appreciated the honest and accurate diagnosis and not having to pay to learn what was wrong with my truck. Thanks AAMCO!!!

Nov 27, 2024 · Doug Flynn

Called to get an estimate on either rebuilding or changing my transmission. Was talk to very rude. Very poor customer service. They need to work on their customer service skills.

Feb 10, 2025 · Eureka ShowBiz (Eureka Lore)

I had a old Chevy that needed the transmission rebuilt. I didn't have all the cash up front and would bring in payments everytime I got paid . If it wasn't for this arrangement I would of never got this done. I appreciated this so much. I got my truck back and it shifts so perfectly. It's a dream to drive. The whole team at aamco deserves 5 stars for there work.

Nov 20, 2024 · CycOCHiLL