A+Autorepair

A+Autorepair, located at Maple St, Kingston Springs, TN 37082, USA, operates as a comprehensive automotive service center within the "Auto Repair Stations" category. While the provided information lists "Maple St" as the address, public search results often associate A.K. Lube & Auto with "134 Petro Rd" and a similar range of services. Given the direct match in the phone numbers, it is highly probable that A+Autorepair and A.K. Lube & Auto refer to the same establishment or are closely related entities operating from a shared location or under a combined brand. They can be reached via phone at (615) 947-1306 or mobile at +1 615-947-1306. This establishment aims to be a primary resource for vehicle owners in Kingston Springs and the surrounding areas, offering a wide array of automotive repairs and maintenance services.

The environment at A+Autorepair is designed to cater to a broad spectrum of automotive needs, from quick maintenance to more involved repairs. As a local, family-owned and operated business, the facility likely prioritizes a welcoming and functional atmosphere. This would typically include several service bays equipped with the necessary tools and technology for modern vehicle diagnostics and repair. A comfortable waiting area would be provided for customers, allowing them to relax while their vehicles are being serviced. The overall ambiance strives for professionalism combined with the personal touch characteristic of a community-focused business. The focus is on efficiency and thoroughness, ensuring vehicles are diagnosed accurately and repaired effectively. However, it's important to acknowledge that customer perceptions of the environment and service efficiency can vary, as reflected in diverse online feedback.

A+Autorepair offers a broad and comprehensive suite of services and goods, positioning itself as a one-stop shop for automotive care. Their service offerings cover a wide range of vehicle maintenance, diagnostics, and repair needs. Key services include:

• Routine Maintenance: Essential for vehicle longevity, this includes basic services such as oil changes, including oil and filter replacements, ensuring engine health.
• Tire Services: Comprehensive care for tires, encompassing tire inspection, repair, rotation, and balancing, as well as TPMS (Tire Pressure Monitoring System) sensor relearning, crucial for safety and tire lifespan.
• Engine Repair and Replacement: Addressing critical powertrain issues, from check engine light diagnostics to extensive repairs like head gasket replacements and full engine swaps. This capability is vital for complex mechanical failures.
• Transmission Repair and Replacement: Specializing in the intricate components of vehicle transmissions, offering both repairs and complete replacements to ensure smooth vehicle operation.
• Brake Services: Full brake system inspection and repair, including brake pad and rotor replacement, essential for vehicle safety.
• Electrical System Services: Diagnosis and repair of electrical components such as alternators and starters.
• HVAC Services: Providing A/C service and recharging to ensure comfortable cabin temperatures.
• Diesel Repair: Offering specialized services for diesel-powered vehicles, requiring specific expertise and equipment.
• Suspension and Steering: Services related to shocks, struts, ball joints, and tie rods, ensuring proper vehicle handling and ride comfort.
• Customization and Accessories: Beyond standard repairs, they also engage in custom work on rims, lighting, and wheels, catering to customers looking to personalize their vehicles. They also stock and install various automotive accessories.

The distinguishing features of A+Autorepair revolve around its local, family-owned nature, its broad service capability, and its general customer focus. Being a family-owned business since 2020 by Paul and Brittany Shedd, with other family members like Steve (Paul's Dad), Nick (Paul's brother), and John (a dedicated mechanic) as part of the team, fosters a sense of personal connection and community engagement. This can lead to a more personalized customer experience compared to larger corporate chains. Their declared status as a CarFax Top Service Center for 2022 and 2023 indicates adherence to certain industry standards and potentially a commitment to transparent service history reporting. The ability to perform a wide range of services, from quick maintenance items like oil changes to complex diesel and engine repairs, positions them as a versatile shop capable of addressing diverse automotive needs. The provision of financing options for repairs also enhances their appeal by making high-cost services more manageable. Positive customer reviews frequently highlight the speed and friendliness of the service, and that work is done "fast, yet with quality and care," and for a "very fair price." However, it is also important to consider a detailed negative review that points to significant issues with communication, extended repair timelines (reportedly over four months for a major repair), potential misdiagnoses (e.g., cracked engine block not initially identified), and challenges with getting follow-up issues addressed (like AC not working after an engine swap due to un-recharged refrigerant). This suggests that while positive experiences are prevalent, consistency in communication and thoroughness in complex repairs may be areas for improvement.

For promotional information, A+Autorepair likely leverages its identity as a trusted local, family-owned business. Their strong positive customer testimonials, which frequently commend the staff's friendliness, efficiency, and fair pricing, serve as a potent form of word-of-mouth marketing. They would emphasize their comprehensive service menu, highlighting their ability to handle "no job too big or too small" to attract a wide customer base. Their CarFax Top Service Center awards are also a likely point of promotion, providing a tangible badge of quality. Digital presence, including their website, would showcase their team and service capabilities, possibly using imagery of their work, such as lift kits and custom rims. They might also promote their flexible financing options to appeal to customers concerned about repair costs. Local community engagement, though not explicitly detailed, is often a strategy for family-owned businesses to build rapport. While positive feedback is heavily promoted, a balanced approach to managing all customer feedback, particularly addressing the concerns raised in detailed negative reviews, is crucial for long-term promotional effectiveness and maintaining a consistent reputation for quality and communication.