Pulaski Carroll Fuel & Truck Stop

Hello, Maryland drivers and truckers alike! When you're traveling along our state's vital arteries, especially through busy corridors like Pulaski Highway, finding a comprehensive stop that caters to all your vehicle's needs is incredibly convenient. More than just a place to fill up, a good fuel station can offer a range of amenities that make your journey smoother, whether you're a local commuter or a long-haul professional.

Today, we're taking a closer look at the Pulaski Carroll Fuel & Truck Stop, located at 9525 Pulaski Highway in Middle River, MD. This establishment aims to be a one-stop destination, offering fuel for various vehicle types, a convenience store, and even a car wash. As a Carroll Fuel location, it's part of a network known for serving the Mid-Atlantic region. However, as with any high-traffic service point, customer experiences can vary, and it's important to understand the full picture to make an informed choice. Let's explore what this truck stop offers and what recent customer feedback reveals.

Pulaski Carroll Fuel & Truck Stop is designed to serve a broad clientele, from daily commuters to commercial truck drivers. Operating 24/7, it provides continuous access to fuel and other essential services. As part of the Carroll Fuel network, it brings a long-standing presence in the fuel distribution industry, with a focus on serving the community. This particular location highlights its ability to cater to larger vehicles with high clearance for trucks and offers bulk Diesel Exhaust Fluid (DEF), recognizing the specific needs of the trucking industry alongside standard gasoline services. It also includes a convenience store and a machine car wash.

The Pulaski Carroll Fuel & Truck Stop is situated at 9525 Pulaski Highway, Middle River, MD 21220, USA. Pulaski Highway, also known as U.S. Route 40, is a major east-west artery in Maryland, connecting Baltimore City with its eastern suburbs and beyond. This prime location makes the truck stop highly accessible for a vast number of vehicles, including large trucks, traversing the region.

The facility boasts an impressive 18-foot clearance, specifically designed to accommodate trucks of various sizes, ensuring confident entry and exit for commercial vehicles. Its position along a bustling highway means it's a convenient and logical stop for quick refueling, resupply, and a break from the road. While customer feedback notes some discomfort for very long trailers (like 53-footers) in terms of entry, the overall design aims to be truck-friendly, with high-volume diesel pumps to facilitate quick turnaround times for professional drivers. For local Middle River residents, it offers a readily available option for their fueling and convenience needs, especially given its 24/7 operation.

Pulaski Carroll Fuel & Truck Stop offers a comprehensive array of services catering to both personal vehicles and commercial trucks:

• Gasoline Sales: Provides various grades of gasoline (Regular, Mid-grade, Premium) for consumer vehicles.

• Diesel Fuel: Offers both on-road and off-road diesel fuel, with high-volume pumps designed for efficient fueling of large trucks. Reviews confirm the availability of "Red Diesel for equipment use."

• Bulk Diesel Exhaust Fluid (DEF): Crucial for modern diesel engines, the station provides bulk DEF at the pump, ensuring trucks can easily access this essential fluid. However, recent customer feedback regarding DEF availability and communication issues should be noted.

• Convenience Store (Food Mart Services): A well-stocked convenience store is available, offering a variety of quick bites, snacks, drinks, ATM services, and lottery tickets. This provides essential provisions for both drivers and travelers.

• Machine Car Wash: An automatic car wash service is on-site, advertised as 24/7 and with high clearance to accommodate trucks and larger vehicles, offering different cleaning packages.

• Payment Methods: Accepts a wide range of payment options including major credit cards (American Express, Discover, MasterCard, Visa), debit cards, and various fleet cards (Com Check, Comdata, EFS/FLEET ONE, T-Check, TCH, Voyager/Wright Express).

• 24-Hour Operation: The station operates 24/7, providing constant access to fuel and convenience store items, which is particularly valuable for truckers on tight schedules and locals with varying needs.

Pulaski Carroll Fuel & Truck Stop has several notable features, though some are highlighted by challenging customer experiences:

• Trucker-Friendly Infrastructure: With 18-foot clearance and high-volume diesel pumps, the facility is designed to accommodate large commercial vehicles, making it a suitable stop for professional drivers.

• 24/7 Availability: The round-the-clock operation ensures that fuel and convenience items are always accessible, crucial for travelers and those with non-traditional work hours.

• Family-Owned Legacy: The business has a deep community root, being family-owned since 1974, initially as Pulaski Auto Repair, and transformed by the founders' sons in 1994. This multi-generational ownership often implies a commitment to local service.

• Bulk DEF Availability: The provision of bulk DEF at the pump is a key convenience for diesel truck drivers.

• Acceptance of Fleet Cards: A wide array of accepted fleet fuel cards simplifies transactions for commercial accounts.

However, it is crucial to address the significant concerns raised in recent customer reviews:

• DEF Outage and Lack of Communication: A severe issue highlighted in an August 2024 review indicates that the station was out of DEF but failed to put up signs or bag the nozzle, leading a trucker to "pumped $14.33 of nothing but compressed air." This lack of clear communication about service outages is a major negative highlight.

• Customer Service Regarding Refunds: The same review details a refusal to refund for the "pumped" air, instructing the customer to call corporate, which reflects poor on-site problem resolution.

• Car Wash Effectiveness: A customer noted that the "car wash needs to be checked," stating they "could have done better myself" after paying $12.00, indicating dissatisfaction with the car wash quality.

As a Carroll Fuel location, Pulaski Carroll Fuel & Truck Stop likely participates in corporate-level promotions and loyalty programs, though specific details for this individual location were not provided in the reviews.

• Carroll Fuel Network / High's Rewards (Potential): Carroll Fuel operates the "High's Rewards" program, often linked with their High's convenience stores. This program allows members to earn rewards and receive personalized offers on in-store purchases and potentially fuel savings through "Carroll Pay" which links to a checking account for everyday savings at the pump (e.g., 4¢ per gallon). It's plausible that this Pulaski Highway location could participate or offer similar benefits, especially as many Carroll Fuel sites include a convenience store.

• Competitive Fuel Pricing: While specific current promotions aren't given, some positive reviews for Carroll Fuel locations generally mention "Diesel at a good price" and being "a lot cheaper than truck stop" in other instances. However, this is general feedback for Carroll Fuel, and local price comparisons are always recommended.

Given the recent negative feedback, it would be prudent for customers to directly inquire at the station or visit their official website (if available) to confirm any current promotions, especially regarding fuel and DEF availability, before making a special trip based on promotional offers.

For inquiries about fuel, DEF, car wash services, or any other amenities, you can contact Pulaski Carroll Fuel & Truck Stop using the following details:

Address: 9525 Pulaski Hwy, Middle River, MD 21220, USA

Phone: (410) 687-7710

Given the reported issues with DEF availability, calling ahead to confirm stock, especially for truckers, would be highly advisable. For broader customer service issues related to Carroll Fuel, their corporate contact information is typically available on the Carroll Fuel website.

For residents of Middle River, MD, and professional truckers passing through Baltimore County, the Pulaski Carroll Fuel & Truck Stop on Pulaski Highway presents itself as a comprehensive and accessible 24/7 destination. Its suitability lies in its broad range of services, including gasoline, on-road and off-road diesel, bulk DEF, a convenience store, and a machine car wash. The high clearance and high-volume pumps make it particularly well-suited for the needs of large commercial vehicles, while its continuous operation serves anyone needing fuel or provisions at any hour.

However, local users and especially truckers must be aware of the significant recent challenges highlighted by customer feedback. The reported incident of DEF outage without proper notification and the subsequent refusal of a refund for "pumped air" are serious concerns that speak to potential issues with operational communication and customer service responsiveness for specific services. Similarly, the dissatisfaction with the car wash quality suggests that while convenient, it might not meet everyone's expectations for a thorough clean.

Despite these points of concern, the Pulaski Carroll Fuel & Truck Stop remains a strategically located and well-equipped facility on a major highway. For locals, it offers the convenience of a nearby 24/7 fuel stop. For truckers, it's a vital, purpose-built stop for heavy-duty fueling, including DEF, assuming availability issues are addressed. Locals should consider this a viable option, particularly for basic fuel needs and general convenience, but should exercise caution and verify service availability (especially for DEF) and manage expectations regarding car wash quality based on recent reviews. Comparing prices and service experiences with other nearby options, like the Royal Farms mentioned for DEF, would be a sensible approach for maximizing satisfaction.