GRANT BLVD. CITGO

For drivers navigating the streets of Syracuse, New York, a local gas station is often a necessary stop for daily commutes and errands. The GRANT BLVD. CITGO, located on Grant Boulevard, serves as one such point of access for fuel and various convenience items. As part of the broader CITGO brand, it aims to provide the essential services motorists rely on. However, for local New Yorkers, understanding the full scope of services and, importantly, the customer experience, is crucial when choosing where to fuel up.

CITGO, as a national petroleum company, has a history of refining and marketing transportation fuels. Stations under the CITGO brand are generally expected to uphold certain standards of fuel quality and service. This particular location in Syracuse is a part of that network, offering gasoline to the community. While the presence of a gas station on a main road is often a convenience, recent customer feedback suggests that potential patrons should be aware of specific concerns related to transactions and overall service at this location.

The GRANT BLVD. CITGO is strategically located at 452 Grant Blvd, Syracuse, NY 13206, USA. Grant Boulevard is a well-trafficked thoroughfare in Syracuse, connecting various residential and commercial areas. This central placement makes the gas station highly accessible for residents in the surrounding neighborhoods and for those commuting through this part of the city.

The station’s position on a main boulevard typically ensures easy entry and exit for vehicles, contributing to a quick and efficient stop for refueling. Its prominent location means it's a visible and familiar landmark for local drivers. Many gas stations on such busy streets also operate with extended hours, often 24/7, to cater to diverse schedules, and this CITGO location is listed as being open 24 hours a day, every day of the week, according to some online directories. This around-the-clock availability can be a significant advantage for those needing fuel or convenience items at any time.

Like most full-service gas stations, the GRANT BLVD. CITGO likely offers a range of services designed to meet the immediate needs of motorists and pedestrians:

• Fuel Sales: The primary service is the dispensing of various grades of gasoline (Regular, Mid-grade, Premium, and potentially Diesel). CITGO emphasizes its TriCLEAN gasoline, which includes detergents to help keep engine parts clean and optimize performance.
• Convenience Store: This location houses a convenience store, often referred to as an "Easy Mart," which typically stocks a variety of grab-and-go items such as snacks, beverages (cold drinks, coffee), and everyday necessities.
• Subway Restaurant: A notable feature of this location is the presence of a Subway restaurant within the premises. This offers a convenient option for customers to purchase freshly made sandwiches, salads, and wraps.
• Lottery Ticket Sales: As is common with many convenience stores and gas stations in New York, lottery tickets are sold here, including popular games like Powerball, Cash-For-Life, and Lotto.
• Air Pump: The station is listed as having an air pump, which is a common amenity for motorists to check and adjust their tire pressure.
• Restrooms: Public restrooms are generally available for customer use.
• Payment Options: Standard payment methods such as major credit cards, debit cards, and cash are accepted. Pay-at-the-pump functionality is also typically available for fuel purchases.

While the GRANT BLVD. CITGO offers standard gas station amenities, it's essential for local New Yorkers to be aware of certain aspects highlighted by customer reviews:

• 24/7 Operation: According to some sources, this station operates 24 hours a day, 7 days a week, providing round-the-clock access to fuel and convenience store items, which is a significant advantage for those with late-night or early-morning needs.
• On-Site Subway: The presence of a Subway restaurant is a convenient feature, allowing customers to grab a quick meal or snack alongside their fuel purchase. This adds to the overall utility of the stop.
• CITGO TriCLEAN Fuel: CITGO’s commitment to providing TriCLEAN gasoline means that drivers are getting fuel with enhanced detergents designed to improve engine cleanliness and performance. This is a standard feature across CITGO stations.
• Significant Customer Service & Transactional Concerns: However, it is paramount to address the serious issues raised in recent customer reviews. Allegations of dishonest practices related to lottery ticket sales (selling old/expired tickets, mischarging) and a suspected card skimmer at the counter are highly concerning. These issues suggest a need for extreme caution when conducting transactions at this location. One review explicitly warns, "Beware if you go to get lottery tickets here as you must be on your toes," and another encourages reporting suspicious card activity to the authorities.

As a CITGO branded station, GRANT BLVD. CITGO is generally eligible for and participates in CITGO’s national loyalty and rewards programs. These programs are designed to offer savings and benefits to regular customers:

• Club CITGO® Loyalty Program: CITGO recently revamped its loyalty program with the introduction of "Premier Status." All members start with "Club Status," earning 3¢ per gallon on every fill-up (up to 30 gallons) by using the Club CITGO app and their Alt ID.
• Premier Status: Customers who make 12 qualifying fuel purchases of 8 gallons or more within a calendar quarter can achieve "Premier Status," which doubles the everyday savings to 6¢ per gallon.
• Bonus Days: Club CITGO members can enjoy additional savings on specific days. For example, "Triple Tuesday" offers 9¢ off per gallon for Club Status members and 18¢ off per gallon for Premier Status members on one Tuesday a month. "Friday Savings" offers an additional 2¢ per gallon on one Friday a month.
• Welcome Reward: New Club CITGO members often receive a one-time welcome offer, such as 20¢ off per gallon on their first fill-up (up to 30 gallons).
• Mobile Pay: The Club CITGO app allows for mobile payment, enhancing convenience and often unlocking additional savings.

Given the serious transactional concerns raised by customers, New Yorkers opting to use this location for fuel should exercise increased vigilance, especially when using payment cards or purchasing lottery tickets, even when attempting to redeem loyalty program benefits.

For direct inquiries or to confirm services, the GRANT BLVD. CITGO in Syracuse can be reached at:

Address: 452 Grant Blvd, Syracuse, NY 13206, USA

Phone: (315) 432-1787

Given the nature of the customer complaints, if any issues arise regarding transactions or product quality, customers may also consider contacting local authorities or consumer protection agencies in New York.

For residents of Syracuse, New York, the GRANT BLVD. CITGO at 452 Grant Blvd offers the undeniable convenience of a 24/7 gas station situated on a major road, providing readily available fuel (including CITGO's TriCLEAN gasoline) and the added benefit of an on-site Subway restaurant. Its accessibility makes it a practical stop for quick refills and grab-and-go meals during a busy day or late-night hours.

However, it is imperative for local New Yorkers to be acutely aware of the significant and serious concerns raised in recent customer reviews. Allegations of deceptive practices involving lottery ticket sales (such as passing off expired tickets) and, more alarmingly, reports of a suspected card skimmer impacting payment security, cast a considerable shadow over the overall suitability of this location. While the core services are present, these documented issues with integrity and customer trust are critical factors.

Therefore, while the location offers convenience, locals are strongly advised to exercise extreme caution if choosing to frequent this establishment. It would be prudent to thoroughly check all lottery tickets immediately upon purchase, and to be highly vigilant when using payment cards, perhaps opting for cash if concerns about card skimmers persist. For many, the peace of mind that comes from a trustworthy transaction might outweigh the convenience offered by this particular CITGO location, potentially making other local options more appealing for regular patronage in Syracuse.