Splash In

Car Wash Near MeDelawareNew Castle CountyNew CastleChristiana Road
New Castle County . Delaware
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- +1 302-326-0939
- locations.splashin.com
- 288 Christiana Rd, New Castle, DE 19720, USA
Operating Hours
Business hours are not available at the momentSplash In Introduce
Keeping your vehicle clean isn't just about aesthetics; it’s about maintaining its value and protecting its finish from the elements. For residents of Delaware, finding a reliable and efficient car wash is essential. That's where Splash In Car Wash steps in. Located conveniently in New Castle, Splash In offers a range of services designed to get your car gleaming, providing a valuable local resource for vehicle owners looking for quality and convenience.
One of the key factors in choosing any local service is its location and how easy it is to access. Splash In Car Wash is ideally situated at 288 Christiana Rd, New Castle, DE 19720, USA. This address places it in a prime spot for residents throughout the New Castle area and surrounding communities. Christiana Road is a well-known thoroughfare, making it simple to find whether you’re coming from nearby neighborhoods or traveling from a bit further out. Its accessibility means you can easily integrate a car wash into your daily errands or commute without significant detours. For anyone in Delaware, especially those near New Castle, Splash In’s location offers remarkable convenience, saving you time and hassle.
Splash In Car Wash is dedicated to providing a comprehensive cleaning experience for your vehicle. While specific package names and details can vary, a typical car wash aims to cover all aspects of exterior cleaning.
- Exterior Wash: This is the core service, focusing on removing dirt, grime, and road salt from your car's exterior. This usually includes a thorough rinse, soap application, brushing, and a final rinse.
- Underbody Wash: While one customer review noted a perceived absence of this, generally, a good car wash aims to offer an undercarriage cleaning. This is crucial for removing corrosive elements like salt and dirt that accumulate on the underside of your vehicle, helping to prevent rust and extend the life of your car's components.
- Wheel and Tire Cleaning: Tires and wheels are often the dirtiest parts of a car and require specialized attention. Effective services target brake dust and road grime to leave your wheels sparkling. While a customer mentioned this could be improved, it's a standard offering for a complete car wash.
- Spot-Free Rinse: To ensure your car dries without unsightly water spots, a spot-free rinse, often using demineralized water, is typically applied as the final step.
- Drying: Most modern car washes utilize powerful dryers to quickly and efficiently dry your vehicle, minimizing the need for manual drying and preventing water marks.
Splash In Car Wash distinguishes itself through several features that enhance the customer experience and the effectiveness of their services.
- Automated Washing Systems: The facility likely employs state-of-the-art automatic car wash technology. These systems are designed for efficiency and consistency, providing a uniform clean across various vehicle types. This also means a faster service, getting you back on the road in minutes.
- Focus on Customer Satisfaction: Based on recent customer feedback, Splash In demonstrates a strong commitment to resolving issues and ensuring customer happiness. A customer who provided feedback directly on their website received a prompt reply, an offer for a rewash, and assurance that their comments would be shared with management for maintenance review. This proactive approach to customer service, including offering rewashes if cleanliness expectations aren't met, highlights their dedication to quality.
- Convenience for Regular Use: The speed and efficiency of an automated wash make Splash In an excellent option for regular car maintenance. Locals can easily fit a quick wash into their routine, keeping their vehicles looking their best without significant time commitment.
- Integration with Other Services (Potential): While not explicitly detailed, some car wash locations, especially those co-located with fuel stations, may offer combined discounts for gas and a wash. This can provide added value for customers who frequently use both services. However, it's worth noting that one customer found the discount for gas and wash wasn't always beneficial for premium fuel users, indicating that the value might vary depending on individual vehicle needs.
While specific, ongoing promotions are best confirmed directly with Splash In Car Wash, many car wash businesses frequently offer deals to their customers. Based on customer feedback, it's clear that Splash In is responsive to customer concerns and willing to offer solutions like complimentary rewashes when the initial wash doesn't meet expectations. This demonstrates their commitment to customer satisfaction.
Customers might also find promotions such as:
- Discounted wash packages when purchasing fuel, though as noted, this might not be universally beneficial depending on your car's fuel type.
- Membership programs for unlimited washes, which can be a cost-effective solution for those who wash their car frequently.
- Seasonal promotions or discounts around holidays.
- Online coupons or loyalty rewards for returning customers.
It is always recommended to check their official website or inquire in person about any current specials or membership options to make sure you're getting the best value.
For direct inquiries, feedback, or to learn more about Splash In Car Wash, you can reach them using the following contact details:
- Address: 288 Christiana Rd, New Castle, DE 19720, USA
- Phone: (302) 326-0939
Their responsiveness to customer feedback, as evidenced by a recent review, suggests that reaching out via phone or through their official website (if applicable) is a reliable way to address any concerns or get information.
For residents of Delaware, particularly those in the New Castle area, Splash In Car Wash stands out as a highly suitable option for keeping their vehicles clean. Its convenient location on Christiana Road makes it easily accessible for quick and efficient service, fitting seamlessly into busy schedules.
Beyond the geographical convenience, Splash In’s evident commitment to customer satisfaction is a major draw. The recent customer experience, where feedback was promptly addressed with an offer for a free rewash and a commitment to investigating maintenance needs, speaks volumes about their dedication to providing a quality experience. This level of responsiveness is invaluable for local customers who want to feel heard and valued. While some improvements, such as consistent undercarriage and wheel cleaning, were noted by a customer, the overall positive feedback regarding the rest of the car’s cleanliness and the proactive customer service suggest a business that strives for excellence and is open to continuous improvement.
Choosing Splash In means choosing a local business that not only aims to provide a sparkling clean car but also prioritizes the needs and feedback of its community. For Delaware residents looking for a reliable, convenient, and customer-focused car wash, Splash In in New Castle offers a compelling solution to keep your vehicle looking its best.
Splash In Photos
Splash In Location
Splash In Customer Reviews
Update 4/24/2025: I had also completed feedback directly on their website, to which I received a reply on Monday (which was admin’s next business day). They offered a code for a rewash at the best price level (to use at any location) after providing the date, time, make and model of my car. They advised they would share my comments with management at that location and have them look into any maintenance that may be needed. They also advised that should my car’s cleanliness not meet my expectations in the future at any location, that I should see an attendant inside the store for a code to rewash (assuming the attendant agrees cleanliness expectations are not met). I’m completely satisfied with the timely response, their follow up to determine if maintenance is needed, and the free wash at the same level I previously paid. This is great customer service and I will patronize again! Splash-in also replied to my raring here, below. The link they included for follow up does not work. My concerns were already addressed so not a problem, but that needs correction for future. ——————————————————————— Original review 4/19/2025: The discount for gas and wash isn’t worth it for me because my car uses premium otherwise I would have gassed up there also. Today was my second time using this car wash and just like the first time, my lower part of my rear window is missed so it’s dirty afterwards. I guess the unit doesn’t go as low as needed for my car. Also tire/wheel cleaning and under carriage cleaning is non existent here. The rest of the car is always extremely well done (the only reason for 3 stars instead of lower). Just wish the rear window and wheels/tires were equally clean. If these two improvements were corrected it would be a five star rating from me for sure.
Apr 24, 2025 · Myra S. Charity
This is the place to have your laundry dropped off, but not to actually wash laundry here. 1. The music is BLASTING, unedited, and misogynistic. No, the Staff will not turn it down or change it to something professional. I asked today and she looked at me like I was insane. 2. Speaking of Staff, the reason I recommend dropping off only is because the Staff will leave laundry in the largest washing machines and dryers, which is quite inconvenient. Perhaps doing your laundry after they leave will prevent this, but if you cannot avoid washing clothes in the afternoon, use another laundromat. 3. The floor is filthy, almost always. 4. The machines are dirty and often steal my change. Suggestions: Elkton laundromat off Rt 40, Laundromat near ShopRite in Bear. They’re the best within driving distance of this one.
Mar 03, 2025 · Paris Carr
Code given did not work told to go to another Splash In, code did not work told to go to new Dash In. Car wash wash closed. I drove 3 different places and never got my prepaid car wash.
Apr 20, 2025 · JK Schwehm
This car wash sucks unleas your car is brand new and just washed.
Jun 02, 2025 · Not About The Clicks
Messed up my car and won’t pay for all the damages ! Don’t go! Proof of video, pictures and all but they will try anything to get out of taking responsibility for their horrible car wash
Jun 25, 2021 · Carlone Langlade
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