New Castle Auto Spa, Inc.

New Castle Auto Spa, Inc. ico

(702 reviews)

Car Wash Near MeDelawareNew Castle CountyNew CastleSouth Dupont Highway

New Castle County . Delaware

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  • Overview
  • Intro
  • Photos
  • Location
  • Reviews
  • +1 302-544-5801
  • www.newcastleautospa.com
  • 148 S Dupont Hwy, New Castle, DE 19720, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 5:00 PM

New Castle Auto Spa, Inc. Introduce

For discerning car owners in New Castle, Delaware, maintaining a vehicle’s pristine condition goes beyond just its mechanical upkeep; it extends to a sparkling exterior and a fresh interior. This is where New Castle Auto Spa, Inc. truly shines. Located conveniently on South Dupont Highway, this facility offers a modern and comprehensive approach to car care, designed to deliver exceptional results whether you're seeking a quick wash or a more thorough detail. It’s a local establishment that combines advanced technology with a strong focus on customer satisfaction, making it a go-to destination for many in the community.

New Castle Auto Spa, Inc. understands that Delaware drivers face a variety of road conditions, from the daily commute to weekend adventures, all of which can take a toll on a vehicle's appearance. Their commitment to providing a top-tier car washing experience is evident in their state-of-the-art equipment and the range of services available. They aim to not just clean your car, but to leave it looking its absolute best, helping to protect its finish and preserve its value. For those of us who take pride in our vehicles, finding a reliable and high-quality car wash is essential, and New Castle Auto Spa, Inc. strives to meet that demand.

The concept of an "auto spa" itself suggests a level of care and attention that goes beyond a basic wash. It implies a place where your vehicle can receive a refreshing and rejuvenating treatment. New Castle Auto Spa, Inc. embraces this philosophy by integrating various advanced washing technologies and detail services, ensuring that whether you're looking for an efficient automated wash or a more personalized express detail, your car receives the dedicated treatment it deserves. It’s more than just a quick rinse; it’s an investment in your vehicle’s long-term appearance.

Location and Accessibility

New Castle Auto Spa, Inc. is strategically located at 148 S Dupont Hwy, New Castle, DE 19720, USA. This address places it directly on South Dupont Highway, also known as US-13, a major and heavily trafficked route in the New Castle area. Its prominent position on such a vital thoroughfare ensures excellent visibility and easy access for both local residents and those commuting or traveling through Delaware.

The accessibility of this location is a significant advantage for customers. Its placement on a main road means minimal detours, allowing drivers to quickly pull in, get their car washed, and get back on their way with efficiency. The facility is designed to accommodate a smooth flow of vehicles, from entry to the wash tunnel and onto the vacuum stations. This ease of access makes New Castle Auto Spa, Inc. a practical and convenient choice for daily washes or whenever your car needs a refresh, integrating seamlessly into the busy schedules of Delaware drivers.

Services Offered
  • Automated Car Wash Tunnel: The core of their offering is a 130-foot automated car wash tunnel. This modern system includes various wash packages (Basic, Deluxe, Supreme, Ultimate) to suit different needs and budgets.
  • Purclean© Water Recovery System: Demonstrating an eco-friendly approach, the facility uses a water recovery system that minimizes environmental impact by recycling water.
  • Advanced Wash Features: The tunnel incorporates advanced features such as Dry N' Shine©, Triple-Foam Wash, Rain-X© system, COBRA© Wheel Cleaner System, and Under Body Wash for a comprehensive cleaning.
  • High-Powered Sonar Operated Dryers: To ensure a spot-free finish, the wash utilizes high-powered sonar-operated dryers.
  • Simoniz© Spot-Free Rinse System: This system helps prevent water spots, leaving your car gleaming.
  • Free Self-Vacuums: Customers who purchase a wash receive access to 22 free, high-powered self-vacuums, allowing for thorough interior cleaning.
  • Efficient Indoor Express Detail Shop: For more in-depth cleaning, an express detail service is available (must be purchased with an Ultimate wash). This includes vacuuming, wiping down dashboards and consoles, cleaning windows, floor mat shampoo, and tire shine. The detail bay operates with specific hours (e.g., 8 am – 3 pm).
  • Spacious, Air-Conditioned Waiting Area: Customers utilizing the express detail service can enjoy a comfortable, air-conditioned waiting area with free refreshments, Wi-Fi, and TV.
  • Add-ons: Additional services like Dry & Shine, Rain-X© application, Tire Shine, and Hot Wax & Shine are available as add-ons to various wash packages.
Features / Highlights
  • State-of-the-Art Technology: The 130-foot automated wash tunnel with features like Purclean© water recovery, Rain-X©, and sonar-operated dryers highlights the facility's investment in modern, effective car cleaning technology.
  • Commitment to Customer Service: Review highlights consistently point to a strong emphasis on customer satisfaction. For example, a customer reported receiving extra coins for future washes and a vacuum token after a machine malfunction, demonstrating excellent customer recovery. The manager and staff who clean the parking lot are also praised for being nice, kind, and helpful.
  • Clean and Updated Facilities: Positive feedback mentions clean and updated bathrooms, contributing to an overall pleasant customer experience. A clean environment reflects well on the business as a whole.
  • Value for Money: The express detail service, specifically mentioned as "totally worth the money," suggests a high perceived value for the services rendered, especially when coupled with the excellent service from staff like Dave.
  • Free Self-Service Vacuums: The provision of 22 free self-vacuums is a significant perk, allowing customers to complete their car cleaning experience without additional cost.
  • Comfortable Waiting Area: The air-conditioned waiting area with amenities like refreshments, Wi-Fi, and TV provides a comfortable space for customers while their vehicles are being detailed.
Promotions or Special Offers

New Castle Auto Spa, Inc. offers an attractive Unlimited Monthly Car Wash Club designed for frequent users who want to keep their car consistently clean without hassle. Key features of this club include:

  • Unlimited Washes: Members can wash their vehicle up to once per day, every day of the month, for one low monthly price. This provides significant value for those who wash their car frequently.
  • RFID Tag Convenience: Membership includes an RFID tag affixed to the vehicle, allowing for quick and easy access through the car wash tunnel without needing to stop at the pay station.
  • Flexible Plans: Various wash plans are available for the unlimited club, with prices as low as $29 per month.
  • Express Detail Add-on: Members of the Unlimited Wash Plan can often add an express detail service for an additional charge (e.g., $10 more per visit), combining the convenience of unlimited washes with more in-depth cleaning.
  • Automatic Monthly Billing: The club operates on an automatic monthly billing system to a linked credit card, ensuring continuous service without manual renewals.
  • Cancellation Flexibility: Members typically have the ability to cancel their membership at any time, though no refunds or credits are given for partial periods.

Customers interested in the Unlimited Monthly Car Wash Club are encouraged to inquire at the facility or visit their website for the most up-to-date pricing and terms, as well as any other ongoing specials or limited-time offers on individual washes or detailing services.

Contact Information

To get in touch with New Castle Auto Spa, Inc., you can use the following contact details:

Address: 148 S Dupont Hwy, New Castle, DE 19720, USA

Phone: (302) 544-5801

Conclusion: Why this place is suitable for locals

For the residents of New Castle, Delaware, New Castle Auto Spa, Inc. is an ideal choice for maintaining a clean and well-kept vehicle. Its prime location on South Dupont Highway ensures easy accessibility for daily commutes and errands, making it a convenient stop whenever your car needs attention. The facility's commitment to modern technology, as evidenced by its 130-foot automated wash tunnel with advanced features, promises an efficient and effective clean every time.

What truly sets New Castle Auto Spa, Inc. apart is its strong focus on customer satisfaction and quality service. The availability of free self-vacuums adds significant value, allowing customers to thoroughly clean their vehicle's interior after an exterior wash. Furthermore, the positive customer testimonials praising the helpful and friendly staff, and the facility's responsiveness to resolving issues, create a trustworthy and welcoming environment. The option of an Unlimited Monthly Car Wash Club provides an excellent value proposition for frequent users, ensuring their car can always look its best. For anyone in New Castle seeking a comprehensive, reliable, and customer-focused car wash experience, New Castle Auto Spa, Inc. stands out as a top-tier local option.

New Castle Auto Spa, Inc. Photos

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New Castle Auto Spa, Inc. Location

New Castle Auto Spa, Inc. Customer Reviews

Yo place is fire. Bathrooms are clean and updated. To get the detail service go through self car wash select the ultimate then select detail. Totally worth the money. Tipped 20.00 for excellent service Ask for DAVE! He's been there 6+ years nice kind and does a great job at a great pace.

Jun 17, 2025 · Victor Vargas

Mediocre wash. At least the owners can provide some reusable towels so we can finish the job. Got their $19 premium wash and I'm disappointed.

Jan 18, 2025 · Adrian Burhui

Came in today, 04 Tahoe Tore up from the Floor ……. Man I left Auto Spa and feels like I got a Brand New Truck. Listen, I can’t thank theses guys enough I wish I would’ve gotten names. Quick too had my detail done in a hour would have taken me all day. I can’t thank you guys enough. Crazy I can see my cup holders kids were killing me😂😂

Mar 06, 2025 · Rob Rochester

I now understand why there are so many negative reviews. I came here to get my car thoroughly cleaned inside out after a purchase. The person who attended my was on his third day at the location. I told him it was a new purchased and that I came straight from DMV. I must say he did a good job & put in effort. I paid 39 + 10 tip. He also promptly cleaned the spots from inside wherever I pointed were missed. Went back home and looked on the seatbelt side of the front seats and tons of debris still sat there. No one wants to see that after a cleanup. Hence I first tried myself to clean it up and did not succeed after 15 mins of trying . Decided to drive back at 5pm and see if they could get hold of the debris with their vacuum. First I went to the open vacuum area and tried myself but the nozzles were too wide to get in. Finally spoke to a staff member and he let me into the detailing bay. He never smiled or made eye contact. Further he spoke to the same guy who worked on my car. He came back to the bay looking visibly frustrated and shouted ‘Why are you here ?’ . He decided to ask me even after he explained everything to the other staff. I apologised & was being nice throughout & explained that it would take only a minute to clean those gaps. He asks where the debris is, takes a look and says he could not reach it so he left it. I asked if he could try to use the vacuum from the bay. To that he said try a broom and air at home and that the vacuum was turned off. I was honestly not disappointed by the cleaning but by their attitude & the way they dealt with me. This would all have turned into a positive experience if only he had tried coz I already had done so for 30 mins. Finally I was let go, where I thanked each of the staff but they chose to be rude and not reply to me thanking them. So the bottomline is the staff doesn't care. Barely make eye contact. All their niceness goes into thin air as soon as you find a fault. Instead of trying to make things right they chose to wash off their hands.

Mar 26, 2025 · Sandeep Singh

Went here for the first time today not super pleased. I got the ultimate wash bc I wanted the detail. Waited in the waiting room for about an hour and the only thing that seems to be done is a vacuum (not great) and the windows wiped down. The console, dashboard and doors weren’t wiped down/cleaned and there’s still a lot of debris under my seats. Doubt I’ll be back. Felt like a waste of time and money.

Jul 18, 2024 · Sha’lynn B