Yoder Ford, Inc. Parts

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Auto Repair StationsIndianaDeKalb CountyGarrettEast Quincy Street

DeKalb County . Indiana

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  • +1 260-357-5121
  • www.billyoderford.com
  • 201 E Quincy St, Garrett, IN 46738, USA

Operating Hours

Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed

Yoder Ford, Inc. Parts Introduce

Yoder Ford, Inc. Parts, located at 201 E Quincy St, Garrett, IN 46738, USA, has been a long-standing fixture in the local automotive landscape. While the dealership itself transitioned to Jim Stykemain Ford in late 2023, the legacy of quality service and dedication to the community, which was a hallmark of Yoder Ford, remains relevant to understanding the offerings of its parts department and associated services. Operating as an "Auto Repair Station," this establishment provides a vital resource for local users seeking both services and goods for their vehicles.

The contact details for Yoder Ford, Inc. Parts are readily available: you can reach them by phone at (260) 357-5121 or mobile phone at +1 260-357-5121. These direct lines ensure that customers can easily connect with the parts department or service center to inquire about specific needs, schedule appointments, or seek expert advice.

Environment and Facilities

The facility at 201 E Quincy St in Garrett, IN, benefits from a recently upgraded service department. This upgrade ensures that the "Auto Repair Station" boasts the latest and greatest technology, on par with modern facilities found across northeast Indiana. The current showroom was built approximately ten years ago, reflecting a commitment to providing a contemporary and comfortable environment for customers. This indicates a well-maintained and technologically advanced space, designed to cater to the diverse needs of vehicle owners. Customers often describe the environment as clean and comfortable, fostering a welcoming atmosphere during their visits. The professional layout and organized nature of the parts department contribute to an efficient and positive experience for those looking for specific components or accessories.

Services Offered

As an "Auto Repair Station," Yoder Ford, Inc. Parts, under its current operational structure, offers a comprehensive range of services and goods, primarily focusing on Ford vehicles but also extending to other makes through its parts inventory and service capabilities.

  • Genuine Auto Parts: The core offering of Yoder Ford, Inc. Parts is access to a wide inventory of genuine Ford parts. This ensures that customers receive components specifically designed and manufactured for their Ford vehicles, guaranteeing optimal performance, durability, and compatibility. Whether it's for routine maintenance, a significant repair, or an upgrade, having genuine parts readily available is a significant advantage for vehicle owners.

  • Vehicle Maintenance and Repairs: Beyond just selling parts, the location functions as a full-service auto repair station. This includes a wide array of maintenance services such as oil changes, tire rotations, brake inspections, and fluid checks. For more complex issues, their experienced technicians are equipped to handle various repairs, from engine diagnostics and transmission work to suspension issues and electrical system troubleshooting. Reviews often highlight the quality of repair and efficiency of service.

  • Recall Services: Being a Ford-affiliated service center (even under new ownership), they are equipped to handle vehicle recalls, ensuring that any safety or performance-related issues identified by the manufacturer are addressed promptly and correctly.

  • Diagnostic Services: With modern diagnostic tools, the service department can accurately identify issues within a vehicle, providing customers with precise information about what needs to be done and avoiding unnecessary repairs.

  • Accessory Sales: In addition to essential auto parts, customers can also find a selection of Ford-approved accessories to customize or enhance their vehicles, from floor mats and cargo organizers to performance upgrades.

Features and Customer Experience

The success of Yoder Ford, Inc. (and now Jim Stykemain Ford at the same location) can be largely attributed to its strong emphasis on customer satisfaction. Numerous reviews consistently praise key aspects of their operation:

  • Exceptional Customer Service: A recurring theme in customer feedback is the outstanding level of customer service. Patrons frequently mention the friendly, welcoming, and professional demeanor of the staff, from the sales team to the service department. There's a strong emphasis on a "family experience" rather than just a transactional one, making customers feel valued and heard. This personal approach helps build trust and long-term relationships.

  • Knowledgeable and Honest Staff: Customers appreciate the honesty and upfront communication from the staff regarding vehicle conditions, repairs, and pricing. Technicians and service advisors are often described as knowledgeable, providing clear explanations and accurate quotes, sometimes even resulting in costs less than initially quoted. This transparency helps build confidence and eliminates surprises.

  • Efficiency and Timeliness: The service department is often lauded for its efficient and timely completion of work. Whether it's a routine oil change or a more involved repair, vehicles are typically serviced on schedule, minimizing inconvenience for customers. The ability to get cars serviced quickly is a significant convenience for busy individuals.

  • Problem-Solving and Persistence: In cases where complex issues arise, the team demonstrates persistence in finding and fixing problems. One notable review highlighted how they diligently pursued a display issue across multiple visits until the root cause was identified and resolved, even providing a loaner vehicle in the interim. This dedication to resolution sets them apart.

  • Comfortable Waiting Areas: For customers who choose to wait while their vehicle is being serviced, the facilities are designed to be comfortable and clean, contributing to a more pleasant experience.

Promotional Information and Community Engagement

While specific current promotions for Yoder Ford, Inc. Parts are not explicitly detailed through available information, the dealership's history and the continuous positive customer feedback suggest an ongoing commitment to value and customer loyalty. The long-standing presence of the dealership, which dates back to Ernie Yoder opening it in 1956, and its consistent recognition with Ford Motor Company awards, including the prestigious President's Award for customer satisfaction, underscore a history of excellence that likely translates into fair pricing and competitive offerings for parts and services.

  • Reputation for Fair Pricing: Reviews indicate that prices for services and parts are considered reasonable, and in some instances, even less than initially quoted, which serves as a form of implicit promotion by providing unexpected value.

  • Customer Loyalty Programs: While not explicitly stated, dealerships often have loyalty programs for service and parts purchases, which could offer discounts or benefits to returning customers. The strong emphasis on repeat business and long-term customer relationships suggests such initiatives may be in place.

  • Community Focus: The dealership, under its current ownership, expresses a strong desire to support the Garrett community, a sentiment that likely extends to offering accessible and reliable auto parts and services to local residents. This community-centric approach often translates into customer-friendly policies and a willingness to go the extra mile.

In conclusion, Yoder Ford, Inc. Parts, operating as a key component of the auto repair station at 201 E Quincy St in Garrett, IN, offers a comprehensive and customer-centric experience. With modern facilities, a highly regarded service team, and a commitment to providing genuine parts and quality repairs, it serves as a reliable destination for all automotive needs in the local area. The consistent positive feedback from customers highlights its strengths in service, professionalism, and overall satisfaction, making it a trusted resource for vehicle owners.

Yoder Ford, Inc. Parts Location

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