Phil's Auto Repair

Phil's Auto Repair, located at 101 N Guilford St, Garrett, IN 46738, USA, is an Auto Repair Station serving the local community with automotive maintenance and repair services. They can be contacted at (260) 553-4049 or via mobile at +1 260-553-4049.

Based on the limited customer reviews available, experiences with Phil's Auto Repair appear to be varied. One customer shared two positive experiences. During their first visit, Phil's Auto Repair successfully diagnosed a car trouble that had eluded other mechanics. They also fixed the specific issue the customer came in for (a squeaky part) and provided additional diagnostic information for future follow-up. The customer also noted the timely follow-up calls from the shop.

In a subsequent visit, this same customer described a convenient experience with easy overnight drop-off and next-day pick-up, as well as the ease of scheduling appointments in advance. Notably, they mentioned that Phil's Auto Repair did not proceed with all the initially discussed additional repairs, which resulted in cost savings for the customer by allowing them to address routine maintenance when it becomes necessary in the future. This customer expressed strong satisfaction, stating they were glad Phil's was recommended to them and intended to continue using their services due to the quality of work.

However, a contrasting and significantly negative review states, "Not good bad place to get work done. Ruined my silverado." This review provides a narrative of the vehicle's condition before and after an incident where it was totaled by someone else. The reviewer claims that Phil's Auto Repair subsequently installed a bad motor in their truck. This is a serious accusation and presents a starkly different picture of the service quality at Phil's Auto Repair.

Considering these divergent opinions, local users should approach Phil's Auto Repair with a balanced perspective. The positive reviews highlight instances of accurate diagnosis, effective repairs, transparent communication, and cost-conscious service where unnecessary work was avoided. These aspects suggest a mechanic who is knowledgeable, communicative, and potentially trustworthy.

On the other hand, the negative review raises significant concerns about the quality of work performed, specifically alleging the installation of a faulty engine. This type of issue can lead to substantial inconvenience and expense for the vehicle owner. It is important to acknowledge this feedback as a potential risk factor when considering Phil's Auto Repair.

Information regarding the environment of Phil's Auto Repair is not explicitly provided in the reviews. However, based on the positive experiences of easy drop-off and pick-up, it can be inferred that the shop has a system in place to accommodate these processes efficiently. The mention of timely follow-up calls suggests a level of organization and communication within the service.

The services offered by Phil's Auto Repair, based on the reviews, include:

• Diagnostic Services: Capable of identifying complex car troubles that other mechanics may miss.
• General Repairs: Addressing specific mechanical issues, as evidenced by the fixing of a squeaky part.
• Routine Maintenance Recommendations: Providing diagnostics and advice on future maintenance needs.
• Engine Replacement: As indicated by the negative review, engine replacement is a service they offer, although the quality of this service is disputed by one customer.

Features that emerge from the positive reviews include:

• Accurate Diagnosis: Ability to identify and resolve obscure car problems.
• Effective Repairs: Successfully fixing the issues customers bring their vehicles in for.
• Timely Communication: Following up with customers in a prompt manner.
• Convenient Service: Offering easy drop-off and pick-up options.
• Cost-Conscious Approach: Avoiding unnecessary repairs and saving customers money.

There is no promotional information available for Phil's Auto Repair in the provided reviews. Local users would need to contact the shop directly to inquire about any special offers or discounts they might be currently providing.

In conclusion, Phil's Auto Repair in Garrett, IN, presents a mixed picture based on the limited available customer feedback. While some customers have experienced accurate diagnoses, effective repairs, convenient service, and a cost-conscious approach, at least one customer has reported a severely negative experience involving the installation of a faulty engine. Local users considering Phil's Auto Repair may want to weigh these contrasting experiences. The positive feedback suggests a capable and customer-oriented mechanic, while the negative feedback serves as a serious caution. It might be prudent to seek additional reviews or consider obtaining a second opinion for significant repairs based on the information available. Contacting Phil's Auto Repair directly to discuss your specific needs and potentially inquire about their expertise and warranties might also be a helpful step for local users.