XPERT AUTO REPAIR

XPERT AUTO REPAIR, located at 28204 Ford Rd, Garden City, MI 48135, USA, operates within the platform category of Auto Repair Stations, providing a range of automotive services to the local community. They can be contacted at (734) 331-5339 or their mobile number +1 734-331-5339. Based on the limited information available, XPERT AUTO REPAIR appears to cater to both modern and classic vehicles, offering services from basic maintenance to more complex engine work.

The environment of XPERT AUTO REPAIR, as a typical auto repair station, would likely consist of service bays equipped with the necessary tools and equipment for diagnosing and repairing vehicles. These bays would accommodate various types of automotive work, from routine maintenance tasks to more intricate engine repairs. Customers can likely expect a reception area where they can check in their vehicles, discuss their service needs with staff members, and potentially wait while their vehicle is being serviced. The overall atmosphere would be focused on providing efficient and effective automotive repairs.

As an auto repair station, XPERT AUTO REPAIR likely offers a variety of services to address the diverse needs of vehicle owners. Based on the customer reviews, their service offerings include:

• Engine Work: One customer specifically mentioned taking their classic car for engine work and receiving "amazing service," indicating expertise in handling more complex engine-related issues, potentially including those in older or specialized vehicles.
• Basic Maintenance: The same customer also utilized their services for basic maintenance on a Jeep, suggesting they handle routine upkeep such as oil changes, fluid checks, filter replacements, and other preventative measures.
• Check Engine Light Diagnosis and Repair: One review mentions a customer bringing their car in after check engine light inspections at other auto parts stores indicated a need for an oxygen sensor replacement. While the outcome in this specific case was disputed, it suggests that XPERT AUTO REPAIR offers services related to diagnosing and addressing check engine light issues.

However, it is important to note that one of the provided reviews details a significantly less positive experience, indicating potential inconsistencies in service quality or communication. This customer reported spending over $900 with their car allegedly running similarly to its condition before the service. They also raised concerns about a cleared check engine light without the underlying issue (potentially a faulty oxygen sensor) being properly addressed, and the car still exhibiting a problem (wobbling on the highway) that was communicated to the shop.

The features of XPERT AUTO REPAIR, based on the contrasting customer reviews, present a mixed picture:

• Potential for Amazing Service and Incredible Prices: One customer described their experience as "amazing service for an incredible price," highlighting the potential for high-quality work at competitive rates.
• Professional and Personable Customer Service (in some cases): The same positive review praised their customer service as "outstanding," noting the staff as "very professional and personable."
• Concerns Regarding Diagnostic Accuracy and Problem Resolution: The negative review raises concerns about the accuracy of their diagnostics and the effectiveness of their repairs, particularly regarding the check engine light and the unresolved wobbling issue.
• Potential Communication Issues: The interaction described in the negative review, where a conversation about selling the car was seemingly overheard and brought up by a different employee, suggests potential issues with inter-staff communication and customer privacy.
• Possible Clearing of Codes Without Addressing Underlying Issues: The negative review implies that the check engine light might have been cleared using a scanner without the actual problem being fixed.

Currently, there is no promotional information available for XPERT AUTO REPAIR based on the provided text. Auto repair shops may occasionally offer discounts on specific services or seasonal specials. Local users interested in learning about any potential promotions at XPERT AUTO REPAIR would need to contact them directly at (734) 331-5339.

The two customer reviews for XPERT AUTO REPAIR offer starkly different perspectives. One customer had a highly positive experience with engine work on a classic car and basic maintenance on a Jeep, praising their service, price, and customer interaction. This suggests that XPERT AUTO REPAIR is capable of providing excellent service and value. However, the second review details a significantly negative experience involving a substantial expenditure, unresolved issues (check engine light and vehicle wobbling), and concerns about diagnostic accuracy and communication. This indicates potential inconsistencies in their service quality or customer handling.

For local users in Garden City, MI, considering XPERT AUTO REPAIR, it is important to weigh these contrasting experiences. While there is evidence of the shop providing "amazing service" at a "incredible price" for some customers, there are also significant concerns raised by another customer regarding the effectiveness of repairs and the handling of specific issues. Potential customers may want to inquire in detail about the diagnostic process, the specific repairs needed, and any guarantees or warranties offered on the work performed. It would also be prudent to seek additional reviews from other sources to gain a more comprehensive understanding of the overall customer experience at XPERT AUTO REPAIR.

In conclusion, XPERT AUTO REPAIR in Garden City, MI, functions as an auto repair station offering a range of services, including engine work and basic maintenance. While one customer reported a highly positive experience, another detailed significant issues with the quality and effectiveness of the repairs, as well as concerns about communication. Local users should consider these contrasting viewpoints and conduct further research or direct inquiries to XPERT AUTO REPAIR to make an informed decision about their automotive service needs.